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    NAPA Auto Parts

    3.8 (18 reviews)
    Closed 8:00 am - 6:00 pm

    Services - NAPA Auto Parts

    Auto battery and fluid recycling

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    Thanks for the shout-out, Lee. It is highly appreciated! -NAPA

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    Ask the Community - NAPA Auto Parts

    Review Highlights - NAPA Auto Parts

    Sure, maybe they are just super helpful and trying to excel at their job but I have gone to the same auto parts stores with my husband and that never happens to him.

    Mentioned in 2 reviews

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    Firestone Complete Auto Care

    Firestone Complete Auto Care

    3.6
    (78 reviews)

    Holy crapola. I have to say I've NEVER had such good service at a Firestone…read more I went in for an alignment and was told it would take a certain amount of time, which I did NOT believe. But when I got in, both of the men at the desk were incredibly friendly and both of them very attentive to ALL of the customers that came in. When I got done, I actually got the technician's report via email prior to the front desk calling me up to check out. And the email showed that I needed 2 tires ASAP and the other two weren't too far behind. Which I found interesting since I had JUST had a flat repair at Les Schwab and they didn't recommend new tires. Which if you're from the PNW, you know they ALWAYS recommend you get new tires. Firestone actually provided photos with my service email receipt and showed the tread which did make me question, but I had NO desire or money to spend on new tires. However fate would decide otherwise for me. Blew a tire on I5 two days before Thanksgiving and had to replace them all!!! Still great value as my alignment package has paid for itself to keep my tires aligned well!

    Outstanding Firestone Products and Service!…read more Our family has been taking our cars and SUVs to Firestone for tires and service for over 20 years. It started when the manager at our Lake Oswego Firestone store sold us some excellent all-weather tires at a great price for our Suburban. He also sold us the Firestone Lifetime Alignment Warranty ... which has been outstanding ... and we still use it today. All of our vehicles now have premium Firestone tires and Firestone's Lifetime Alignment Warranty as well as having routine maintenance (oil changes, brake service, etc.) performed at Firestone. When the Lake Oswego Firestone store closed, we promptly became customers at the Tigard Firestone store. Greg, the store manager, and Billy, the assistant manager, each provide the personal touch and have been extremely helpful in providing us a consistent level of excellent/timely service. We trust that Firestone will take good care of our vehicles. Last weekend, when we took the Suburban on a day trip to the beach, we discovered a menacing screw in our tire (yikes!). We immediately called Greg, he got us right in, and he promptly resolved the issue. Yes, a big plus, the Tigard Firestone store is open Saturday and Sunday! Thanks in large part to Tigard Firestone's many years of reliable service, our Lexus and our Suburban have each rolled over on 200,000 miles. As another reviewer mentioned, Tigard Firestone offers free coffee, water, chargers, and a TV while you wait for your repairs. We give two thumbs up to the Tigard Firestone store. We are lifetime customers and we proudly recommend them to our friends and family. Additional bonus: Another unique benefit that Firestone provides (that we love to use) is the very convenient/helpful/informative mobile "My Firestone" app. For each of your vehicles it allows you to view your Firestone product and service history ... schedule service appointments ... view recommended services ... etc. At a glance you can easily see when (and at what mileage) your vehicle had its last Firestone oil change, or tires installed, front-end aligned, brakes serviced, tire repaired, tires installed, tires balanced, tires rotated, etc. Bottom line: If we could give Firestone six stars we would.

    Beaverton Honda

    Beaverton Honda

    2.6
    (565 reviews)

    This buying experience was one of the best I've have ever had. We found a couple vehicles we liked…read moreand booked the test drive appointment. When we got there our assigned representative was ready and available. They had the vehicles already pulled up so we didnt have to roam around the lot forever in 100° weather. After we decided on a vehicle we started the financing process. The whole thing from start to finish took about 4 hours. They don't budget on their prices which is a little annoying but at least they stick to it. Melvin was our rep and he was fantastic. He was very cognizant of our time and our private information. He was really fun and easy to work with. These guys have terrible reviews but my experience was amazing and I would recommend purchasing from here. Maybe scheduling with Melvin will help with the experience.

    NOT A SATISFIED CUSTOMER. Stopped in at the service department to discuss issue with 2018 Accord…read moreEXL 2.0L and spoke w/Andrew. I explained a/c not blowing cold but Honda extended warranty on a/c and I wanted oil change. I also had concerns about transmission lurching/surging and explained what it was doing. I explained that I have brought up my concerns about the transmission before to both Dick's Hillsboro Honda and Beaverton Honda in past visits for oil changes and was told this is normal. I mentioned several internet searches about these 10 speed transmissions showed up frequently for that model year having the problem as I described. Advisor researched and said only bulletin was for a/c and nothing on transmission and that my car was not 10 speed. We scheduled appt. for oil change, a/c diagnostic and tranny diagnostic. He stated two seperate fees for both diagnostics and that if a/c condensor was issue then fee would be waived and covered under warranty. I later got home and did more research and sent this, Honda Service Bulletin (TSB) #19-091, issued on November 10, 2019, addresses 10-speed transmission shift quality issues in early production 2018-2019 Honda Accord models equipped with the 2.0L engine. [1, 2] Key Details of TSB 19-091 Fix: Software calibration update for the Transmission Control Module (TCM). Purpose: Addresses harsh shifting between gears and improves torque converter response. Symptoms: Harsh shifts/clunking noises (specifically 5th to 6th, and 8th to 9th gears). Delayed engagement. Rough downshifts. Shift lag during acceleration. Hesitation or a "rubber band" feel. [1, 2, 3, 4] Affected Vehicles 2018-2019 Honda Accord (10-speed automatic models, primarily 2.0L). Applies to early production models. [1] Additional Information Resolution: Many users report that this update alleviates, but does not completely eliminate, the inherently "clunky" nature of the 10-speed transmission at low speeds. Diagnosis: If a fluid service does not resolve the harshness, this software update is the next recommended step before considering torque converter replacement. Alternative Solutions: If symptoms persist after the update, some users have reported that "learning" to drive with specific throttle inputs (e.g., 25% throttle) helps, or that the transmission requires a long "break-in" period of 15,000-20,000 miles. [5, 6, 7] It is highly recommended to consult a Honda dealer to verify if your specific VIN is covered under this or subsequent service bulletins. AI responses may include mistakes. [1] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [2] https://rohnertparktransmission.com/vehicles/honda/accord/repair-guide [3] https://static.nhtsa.gov/odi/tsbs/2024/MC-11010459-0001.pdf [4] https://static.nhtsa.gov/odi/tsbs/2013/MC-10112743-9999.pdf [5] https://rohnertparktransmission.com/blog/honda-cvt-transmission-problems-guide [6] https://www.accordxclub.com/threads/serious-10speed-issues.9268/ [7] https://www.reddit.com/r/accord/comments/1bmzquq/help_10_speed_transmission_question/ This was the response, Hey Karen. I looked up the bulletin 19-091 and its for the a/c condenser warranty extension. I tried looking up anything else in the Honda database related to transmission judder/acceleration issue and I could not find anything related. Your vehicle also does not have a 10-speed transmission so I don't think that article pertains to an Accord. 10 speeds are only in Honda odyssey's and Pilots that I'm aware of. I began to get worried about the statement of my car not being a 10 speed and was going to cancel but decided not to. The bulletin number maybe wrong or it maybe a broader range related. I knew it is not a recall or warranty extention but possibly a Service Bulletin concern. I asked to have tech check for TCM updates. Fast forward to repairs, a/c fixed under warrenty, oil changed, 10 point inspection done w/recommendations of brake fluid flush and transmission drain and fill along with hard battery reset. I declined reset and did one according to YouTube using accelerator pedal. I took car in early on a Wed., picked up car late day Thurs. then the car sat until early Fri. morning. I drove to Astoria, Oregon from Beaverton and everything fine. The car sat in lot from fri-wed. because everything within walking distance. Got in to start car and drive home and noticed noises from underhood. I called Beaverton Honda immediately and the response from service desk was, we can get you in tomorrow to look at it BUT there will be a diagnostic fee. I explained my car was just in there. I said I need it looked at so whatever. I was not happy and after stewing on it cancelled the appt. How many diagnostic fees do you want?

    O'Reilly Auto Parts

    O'Reilly Auto Parts

    4.0
    (34 reviews)

    I'm a 27 y/o female without close family in the area to inspect/give advice on my car troubles. I…read moredon't know everything about cars and have been faced with people trying to rip me off before. After my car unexpectedly died over the weekend, I realized I was way overdue for a new battery, and initially thought to go to auto zone, but a friend said they'd overcharge me. So I went to this O'Reilly's because it was the closest to where I was that day. Dennis helped me find the battery I needed, gave me a discount through my company, and offered to install the battery. But it doesn't stop there. Upon taking my battery out he realized the issue was much more severe than I previously thought. My negative terminal had partially separated from the coils because it was so old (7+ years) and had been leaking a significant amount of battery acid...two inches of it to be exact was just sitting in the battery compartment. He could have sent me away, but he and Matt grabbed soda powder from the back and poured it all in the compartment to soak up the acid and then vacuumed it out. It took a significant amount of time that they didn't have to give me, but I was so incredibly grateful not just for Dennis's cleaning and installation of it but also taking the time to explain what was going on and what I should do in the future. They both were kind and did not talk down to me, as is common in the car-world to women, and this I almost appreciated more than anything. Matt even recommended a good mechanic to me who could take a good look at anything else that could have been affected. After Dennis was done soaking up and vacuuming up the acid, he installed the battery and sealed it with some grease, etc. I could not have had a better experience and will be driving out of my way (30+ minutes) from now on to visit this specific location next time I need something. These guys rock.

    I am a 22 year old girl - i know nothing about my old fart car - all I know is I needed her to get…read moreme to work everyday. I know I have a bad oil leak and needed more break fluid, thanks to my dad walking me through those steps on how to figure out what my car needed. I went to auto zone - as it is the closest to my house and they just didn't want to help me, I brought in my used oil container and they sent me to O'reilly...where I was then met by Kent, he was gladly to help me and he did all the research to make sure I was getting the right oil, the right breaker fluid for my car. I will never make the mistake of going somewhere other than O'Reilly's again! Thank you Kent!

    NAPA Auto Parts - autopartssupplies - Updated July 2026

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