BEWARE Nasco does not stand behind their products nor work…read more Paid over $8k for flooring that immediately started falling apart due to lack of proper floor preparation and really shotty product. After no less than 10 calls, 3 visits back to my home to "take pictures" , still would not honor their work/product. Requested them to put a claim into their insurance company since they could not fix the issues and after two weeks they said the insurance would not pay and that the only way they would make it right is for ME to hire a contractor to rip out the flooring and then put in all new sub-floors.

buyer beware......bought rolled flooring for over $200, got it home, unrolled it and it was cracked…read moreand broken no refund, no exchange, no help!! went to Clark's in Wysox and got a better quality piece at a better price we used to buy a lot there, not any more!!!

This crew is the Class A, period. If you are shopping for construction projects, this is your…read morelucky day because you just found the best group of people to do your job. Stanley (the owner) was the best, so kind and patient with all my questions. And I had a lot of them! They put a small deck on my house and their work is impeccable. And done in less than 4 days! All of the workers were super nice and really thorough. It looks gorgeous, I absolutely love it! Thanks guys!!!

From the owner: 12+ years of real experience. We specialize in high-end interior remodeling—bathrooms, kitchens,…read moreand custom tile that stands out. Our tile work? Next level. Clean, sharp, built to last. Our layouts? Smart, functional, and built right the first time. No shortcuts. No sloppy work. No wasted money fixing someone else’s mistakes. If you want it done cheap, we’re not your guys. If you want it done RIGHT, call Veterans Construction..

I have known Rick most of my life and know him to have an impeccable work ethic…read more I would definitely recommend Rick Arnold Floor Refinishing.

From the owner: Wood floor refinishingread more

Design staff, Morgan, is very helpful - Offered suggestions on what would work well and look…read moregood. I first went to showroom and then she came on site to look at the space and to take measurements, and a second time she came out with the contractor who will do the work to solidify plans. She created several renderings before deciding on a final layout which was sent to the contractor for final pricing. The cabinet and countertop selection is good and pricing is very competitive. She ordered in a natural stone sample of MIS backsplash not on hand and it came in a few days. She also suggested a product for wrapping structural support beams - Very excited about my kitchen project to begin this fall. So, more to follow...

Disappointed in the whole visit. Driving to nearby store and passed sign pointing to "Showroom"…read more Got out and walked around trying to find the entrance. Turns out sign was pointed in WRONG LOCATION across street and away from actual location. Not a good 1st impression. Called to find entrance and told sign must have been "turned around". No one paying attention to details? Inside woman I spoke to on phone was short, rude and didn't seem interested in setting up a "free estimate" or "free design". I was told have to take my own measurements, pick samples and give a"basic" idea of what I wanted first. After they would give me a " estimate" of probable Cost. If that was "acceptable" they'd setup up an in home estimate, design date. I got more enthusiastic service at Lowe's!

On March 28, 2024, I won a small claims court case against Burdick and Sons Construction for their…read morebotched roofing job on my home in West Elmira. Town of Elmira Code Enforcement told me it was "as bad a job as they'd ever seen," and Judge Gorman of Waverly Village Court ruled that "the workmanship is substandard." I will need Burdick's roof completely stripped off. In the end, Richard Burdick's negligence still cost me over seven thousand dollars. Avoid Burdick and Sons Construction at all costs.

I had to have a commercial space, which had an uneven concrete floor, skimmed to create a smooth…read moresurface for flooring that is to be installed on top. The owner of this concrete company (Ryan) was quick to respond and provide an estimate, and he guaranteed that I would love the end result. He spent one day chipping and cleaning the area, and the next day pouring the concrete (side note- I understand that it's legal, but it was very unsettling that he showed up on the second day wreaking of weed. Perhaps he didn't think I would notice or maybe he just didn't care, but it raised an eyebrow as he was there to do a professional job). According to him, the truck that he had arranged to come and pour, had concrete with some sort of stones mixed in that he did not plan on. So he spent time plucking stones out. I'm not sure why he didn't just contact the company he arranged the truck with and get the right material delivered (I was not aware of any of this until after the fact). By the end of that day, the floor looked beautiful, as it was still wet, and I paid promptly. Within a few days, there were cracks throughout. By the two week mark, the floor was so badly cracked that it was lifting EVERYWHERE and hollow underneath all of these areas. I immediately contacted him to come and correct this problem. He arrived a few days later. He did not pull up areas that were cracked and starting to crumble (these areas literally moved under our feet), he just poured concrete over them. Before it was even dried, the cracks were coming through. I asked him if he used a bonding agent as my contractor stated it did not look as if any was used. And the owner stated that he 'never really thought a bonding agent worked that good anyways'. Over the next few days, I had two flooring professionals and three contractors at the location, all telling me that the entire floor had to be chipped up and redone as it was already coming apart and would not withstand flooring being put on top of it. Additionally, every single one of them states that a bonding agent was clearly not used. It would be one thing if there were a few cracks here or there, but literally, the entire floor is pulling up and cracking, showing that there weren't just a few spots missed. There was just no bonding agent applied to begin with. Another mystery that the flooring specialists as well as the contractors couldn't quite put their finger on, was that no one could really confirm what material was actually used. Though I was told this job would be done with a self-leveling concrete, they do not feel this was the case. They honestly couldn't tell if it was mortar or stucco or whatever might've been left over in the truck. But it did not have the finish or coloring that it should've. I contacted the owner yet again and told him all of this, and that I wanted and deserved a refund as he did not provide the service he guaranteed. However, this time he did not respond. Some cracking here and there over years of use is to be expected, but the entire floor is in worse condition than before he did anything to it. A refund is absolutely necessary as I cannot salvage any of this and I have to pay to have it pulled up, cleaned, and done over. But without any response from him, now I have to take other steps. This was, and continues to be, an absolutely horrible experience and I hope no one else has to go through something like this.

I needed some work done on one of my rentals. As a landlord of multiple units, I rely on the…read morerepairmen I hire to be on time, clean, professional and competent. Ryan delivered in all areas. The work was completed on time and delivered as promised. Communication was great and he was very responsive to all of my requests. I would recommend his services and I will be using his company again. Lashawn

Have been waiting 4 months for them to finish a chimney job. They do not call back and will not…read moregive estimate of when they will finish job. DO NOT PAY them until all work is completely done. Would not recommend them.

From the owner: General Contractorread more

Did another job for me and was extremely satisfied. Thank you Harold! Came quick, and fair in…read moreprice.

Excellent work - reasonable prices. Had stairs built and a bathroom. I would definitely recommend!!read more

John is a quirky guy, opinionated but full service. If your design ideas do not match his own, he…read morewill push against you. He repeatedly "corrected" our vision for a certain color combination. We worked together for 2 months to find the perfect flooring. Not once during the process did he mention he is CASH ONLY as he had one bad experience with a product only (no install) chargeback a few years ago. Since credit cards provide a lot of consumer protection in regards to warranty and paper trail records for warranties, we contacted the HQ for Floor Coverings International to ensure they would keep the records in case this local store goes out of business, as our flooring came with a 20 year warranty to the tune of $5000. The HQ staff was very helpful, they understood the problem with cash only records and offered to speak with John to see if he would accept a partial cash and partial credit payment to solve the problem. They also stated they had a similar problem with another location skipping town and leaving customers without service post-sale, so they understood our concerns as it's valid. They also pointed out John plans to retire soon so he won't be in business much longer likely however they would find another location owner to travel to us if need me. Southern hospitality at this HQ 100%. We texted and called multiple times to complete the sale over the next 2 weeks. After a 2 month working relationship with a contract in hand and ready to write him a check to begin work, John GHOSTED us without so much as a voicemail, letter, text, nothing. Highly unprofessional. After 4 weeks waiting for him to respond, giving consideration perhaps something had prevented him from replying, we ordered the same product from elsewhere and paid a few hundred more BUT we were able to get quick, friendly service, installation warranty, full product warranty, and use our credit card which gives us peace of mind long term for warranty records as well as cashback on the $5000+ purchase from our card issuer. Overall, we wanted to use John, HQ were reassuring and reasonable people, and he had better products than Endwell Rug or Discount Carpet. But, ultimately, someone who acts inscrutably pre-sale is going to be trouble post-sale. We are very happy with our new flooring and are bummed we could not support this small local business.

John installed new carpet in our conference rooms at both Jim Rollo State Farm Offices(Jim Rollo…read moreState Farm in Endwell and Jim Rollo State Farm in Binghamton). We received great advice regarding available carpet selections to stay within our budget. The installers were courteous, neat and did a quality work. We are very satisfied with everything.