Vicki was not only helpful, but really friendly. She saved me from making the wrong decision with a…read moredifferent insurance company and saved me loads of money!

When I had a roof claim from hail damage, Lakeside agents were not there for me when my claim was…read moredenied by Citizens. They even threatened to cancel my homeowners policy after a second claim for the same roof damage. It took me calling the CEO's office at Citizens Insurance to get a puny settlement eventually. Lakeside is more than happy to sign you up and take your money but don't expect any help from them when you have a claim. Needless to say I'm no longer a customer.

I asked for help with my policy cost. Sara helped me and was a joy to talk to. She had the answers…read moreto all my questions and a big help.

Switches to this agency when our old agent quit farm bureau and when we went and visited this…read moreagency, he met us and talked to us about anything we and explained everything to us. Very impressed that he took the time to talk to us when our old agent was always busy and sent us to someone else. Very happy with this

Ryan Nye is a terrific agent. We have worked with him with out cars, homes, and umbrella policy and…read morehe could not have been more responsive or more honest.

Be aware. You will be able to get a much better rate with online insurance companies. I asked for…read moreyears for a better rate and got nothing back. I now am saving almost half of what I paid with EW Smith and have a better policy. The reviews regarding cancellation with them are very true as well. Not great customer service.

Jerry is the best to work with! He is very knowledgeable and gets things done efficiently. I…read moreappreciate his honesty and transparency as well.

We moved out here in 1992 and we signed up with Allstate since the office was near. Then we tried…read moreAAA for pricing which was too high so we naturally tried State Farm. They have better rates, with normal coverages and better pricing on our vehicles, and home. Jerry Columbo is the son and is the owner of this business for his dad who has passed on years ago, therefore he was trained well. He does a professional, wonderful job, talented multi-tasker with his business, family and events. IF he's not in the office his reps can take care of everyone by phone or in person.. He does reply quick to his emails. We have 3 vehicles insured, homeowners, life insurance policies and recently our son signed up for renters insurance. The more policies you have the more discounts you receive. if you have a high school student that has a good driving record or at college and they stay in the good student grades or GPA, you will receive a discount, also a discount for anti theft and actually the more policies you have the more discount. SO the location is on Hayes Rd. between 22 and 23 Mile Road. When it came to road service for an incident with my SUV tire, after calling State Farm, a courtesy company drove out within 30 minutes to assist me on the road. Our son back in college had a 2 incidents in southfield, not his fault a senior citizen pulled out of a side street and hit him. State Farm took care of it fast in repairs and the claims people were great too also with the 1-800 number. A very fast quick process with claims. Stop in for a quote or email him for a request for quote to compare. You will be happy and pleased that Jerry will match it or try to do his best. Like a good neighbor State Farm is there! This saying is so true and believe me.

Insurance is insurance. It's the people who make the difference. Over the years of doing business…read morewith Dave Dudek and his staff, I have always received the most professional, competent, and friendly service. They know what they are doing and they do it well. They ask me questions I had never thought about, and I always leave the conversation feeling better off than I was before the call. Thank you to Julie, Kate, and Theresa, and perhaps a few others who made connections for me. I recommend them to anyone who will listen.

Kate at the Dudek insurance agency has been supremely helpful for us with auto and homeowners…read moreinsurance! She is always willing to answer questions and provide clarifications. Don't give it a second thought or wish you had looked more closely at your coverage after an accident, give Dudek a call and ask for Kate!

I was shopping around for more competitive insurance. For my re-introduction to State Farm, I had…read morethe pleasure of working with Natalie M. She was patient and responsive to all my requests and questions.....she was very helpful and we quickly found a bundle of coverage that fully met my needs and my budget.

Amy is a sharp shooter, knows the business backwards, forwards, inside and out, sideways, up and…read moredown. Phenomenal staff! I love the customer service.

I "insurance shop" at the first of every year to make sure that my insurance company is providing…read moreme the best coverage at the best price. Wendy at State Farm consistently contacted me for several years knowing that was my practice, and 2023 was the year! Not only did she blow my previous coverage out of the water with better rates, but much better coverage as well! Wendy's persistence in never forgetting about me, or what was important to me in seeking coverage for my home and auto won me over! Somehow I have a feeling it might be that persistence that keeps me as a customer too!

Aaron and his team at the office are always on top of everything and are very responsive. Even…read morebetter they were more worried about making sure my family was safe after the accident. How refreshing!! Great service all the time!!

I was looking for insurance for my business, and I called many people to get pricing. Bryant at…read moreM.I.S.A. was the only agent that was willing to take the time help me out. All the other place were willing to give me price but did not go the next set to see if I was covered for all everything. Bryant was able to get me better coverage and save me money over they other quotes. I could not ask for a better group to work with Bryant and Mary make my day every time I call them.