My father passed away on April 13th 2025. Miss Ellie at the funeral home, work side by side with…read moreus. She did a excellent job with my dad's celebration of life and everything that comes with it. She showed compassion for my family. Showed true empathy for my family. There is so much that I could say about Miss Ellie I think this is her life path. You did a great job Ellie. Thank you again from the Schnittke family. And today the funeral home called to just check in on us. Thank you again

My husband and I pre-arranged our funerals in 1984. He left this earth for his eternity home in…read more2017. Hardage and Giddens has been so very helpful. I visit to pray @ my husband's graveside in FAITH Garden 4-5 times a week. The staff of Hardage - Giddens have become very close friends. Trish (receptionist) does all she can to accommodate everyone that calls or comes into funeral home in a very friendly manner. Evan Fornos (sales manager) is very friendly and with a smile he goes the extra mile to keep the family at ease and soften their grief. Since this is the first review I have written after my husband went to sleep seven years ago, I really "must" let all know how much the tender and loving care received from, then a counselor, now a manager Harry Peltz has helped me through a most difficult time. It saddened me greatly when Harry was transferred to another location. I cannot say enough about how pleased I am. But just to forewarn, I am 83 years of age and when I take the giant step Home, my daughter has been instructed to ask for Harry to assist her with my remains. Christ Peace Thank you. Happy McNamara

I cannot express enough how thankful my family is for finding Crevasse's and Michelle Sumara in…read moreparticular. I wish I could find the words to express how caring, yet unobtrusive Michelle has been throughout our very painful experience. Crevasse's takes a time of uncertainty and questions a brings a comforting simplicity during a time of personal distress. Michelle Sumara has a natural, genuine and comforting way to be always giving space, yet be always there to fill in every moment of anxiety and question we faced through our entire painful loss of my son. Michelle made us feel we had a knowledgeable and helpful partner to hold our hand and confidently guide us through a maze of uncertainty. Thank You, Crevasse's and Thank You, Michelle Sumara. You will always be remembered in the hearts of my family as the steady and trusted hand that guided us where we could make all of the decisions for my son with assurance and peace. Thank You, The Fredrickson Family

very efficient, picked up my wife within hours on a weekend. I visited the office they were very…read morecaring, discussed all options, no pressure, received all certificates and my wife's ashes within the week. No surprise charges. Price for everything completed was within my budget.

I filled out their contact form at 6 or 7 pm on Thursday, April 23rd, and I had a phone call from…read moreCameron Naugle himself to discuss details. He was so nice, and gentle with us as he explained the costs, the process, and what they would handle. We met with Matthew today to discuss my dad's final arrangements, and he was so kind with us as we went off on tangents to discuss what my dad would want, look at past prayer cards, go off on more tangents, and tell some stupid stories. Thank you so much to everyone at Naugle for taking care of us during this rough time in our lives.

Very respectful and very professional and timely. We called then when my mother passed away…read moreunexpected at the nursing home

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

We recently used Aaron and Burney Bivens Funeral Home for my father-in-law's cremation service, and…read moreI want to share how well we were taken care of during a genuinely hard time. The funeral director walked us through every detail carefully -- the death certificate, cremation authorization, payment, and logistics for transporting remains out of state. He was honest with us even when it wasn't in his financial interest, like advising us not to purchase an urn locally since we were flying the remains to California, and to buy one there instead once we knew our exact timeline. That kind of straightforward advice meant a lot. The service itself was handled with real care -- clear scheduling, staff available to help direct guests, and no pressure to rush anything even with a tight timeline. Small things, like helping us think through logistics we hadn't considered, made a stressful process feel manageable. We're grateful for the compassion and professionalism shown to our family. Highly recommend them if you're navigating this difficult process.

Professional. Attentive. Impressive. Thoughtful. Calm. Detailed. Accommodating. The family of Mr…read more Harold Cuthbert would like to send a huge THANK YOU to Aaron, Sheila, Linda, and the staff at Aaron and Burney Bivens Funeral Home. From counseling to the burial, the level of professionalism was top tier! Something we thought was going to be more difficult turned out to be smooth and easy. They thought of EVERYTHING and that means everything to a family who has never had the experience of losing a loved one. My dad looked great! I HIGHLY recommend Aaron and Burney Bivens Funeral Home for your burial needs.

They helped through the process for my father's cremation. Always answered the phone, quick…read moreresponse , caught how my father missed death certificates, and worked after hours to help me. When a loved one leaves here, the last thing you need it more stress. They helped relieve that. Thank you to all the Staff. Specifically Tiffany and Elli

Find a different cremation service. "Just Cremation" received our Mom June 18 and has had her for 7…read moreweeks now (now Aug 6) and we still have not received her back. We are beyond disappointed in this company. Do yourself and your loved one a favor and choose a different cremation service.

This is one review I have put off and struggled to even write up about, only because it still hits…read moreclose to my heart and with the Holidays coming up, it is not going to be any easier knowing she is not going to be there.   My beloved Mother was laid to rest here at Jacksonville Memory Gardens on May 24th (2018). She was diagnosed with Stage 4 Lung Cancer in 2017, and despite all attempted treatments, she eventually lost her battle with cancer. Truly one of the hardest, saddest days of my life.   Jacksonville Memory Gardens & Cemetery is comprised of 3 areas... the Cemetery of course, the Funeral Home and the Pre-planning center which is all located within the Cemetery.   Once learned of my mom's passing, we were connected with one of the Funeral Home Directors, Damon McLeod. Damon made the process so much easier for me, my Dad, my brothers and family in terms of what to expect and plan for regarding burials, services, etc. Damon happens to have many decades of experience and it showed. Damon did not leave one stone unturned. The Funeral home directors and staff worked well hand in hand, as one team. Major kudos to them.   Plot planning, we were connected with Mrs. Jay Jacobs. Jay guided us with the Grave Plaque selections and offered her valueable feedback as well. She was very nice, attentive and knowledgeable.   And as far as the Cemetery is concerned, per my observation, it is always well kept and maintained.

Beautiful funeral home and gardens. Robert Moore is such a wonderful man to help families move…read moreforward with planning a resting place for loved ones.

they took care of my husband when he passed very compassionate and professional steven and melissa…read morewere the best

My family and I could never express in words how kind, caring & compassionate Steve & Melissa…read moreHarper in the recent loss of our loved one. He was a Vietnam Honorably Discharged Veteran that had a beautiful heart & soul. Steve & Melissa were so very helpful in giving me contacts, helping & assisting his wife through this heartbreaking time. We will be eternally grateful for the care our family entrusted these dedicated supporting people gave to our family. Our family assures you that they are truly Angels on Earth. Most affordable pricing & recommendations when dealing with Military. They really show compassion, when so many other places we inquired with did not seem to care as much or explain to our family. We were blessed to have found them. The Family of Joseph Randal Methvin