Recent funeral I attended: microphone went out early on. No one came to change it - no back up. No…read moreone could hear most of the service due to that. It was standing room only with folks in the foyer - sadly, you could not hear any of what was said. A video played up front the entire service, which was very distracting. It should have been played until the service started and then stopped. Music was announced during service, but it was like no one was at the controls. Everyone just (awkwardly) waited and waited for it to finally start. I know this funeral home has been around for many years. I just expected better!

Brittany G. is the best. Very professional and went beyond expectation…read more Thank you Brittany for helping me and my family make this difficult a little easier for us. Love, The Norton family

they took care of my husband when he passed very compassionate and professional steven and melissa…read morewere the best

My family and I could never express in words how kind, caring & compassionate Steve & Melissa…read moreHarper in the recent loss of our loved one. He was a Vietnam Honorably Discharged Veteran that had a beautiful heart & soul. Steve & Melissa were so very helpful in giving me contacts, helping & assisting his wife through this heartbreaking time. We will be eternally grateful for the care our family entrusted these dedicated supporting people gave to our family. Our family assures you that they are truly Angels on Earth. Most affordable pricing & recommendations when dealing with Military. They really show compassion, when so many other places we inquired with did not seem to care as much or explain to our family. We were blessed to have found them. The Family of Joseph Randal Methvin

I came to honor an Arlington neighborhood anchor who had passed away too soon. Naturally the family…read moreused a local funeral home- he lived, owned an Arlington business and was committed to his community. The funeral home, like the neighborhood, was older. The roots were deep here, you could feel it as you walked though the doors. The staff was on point, opening doors, quietly pointing you in the right direction. Soft spoken and reverent, it takes a special kind of person to work in this field. I somehow passed an invisible line, a point in my life where funerals had become more frequent and almost the norm. Something that happens as you get older. Dad sat next to me on the bench and lamented about all the widows and widowers he knows, as he joined that status too this year.

Let's just say... I've planned enough funerals with them to last me about twenty years…read more.. You must know that all of the staff here are pretty amazing at their job. They do everything in their power to satisfy your requests, wants or needs. They help you every step of the way. Not everyone is familiar with the planning process so just know you will be in good, I mean great hands when you unfortunately need to use their services. They have beautiful urns. Only complaint... they could use some new carpet or maybe new floors :) brighten up the place. I recommend the amazing men and women here for your funeral needs.

I recently came here for my neighbor's funeral and you really can't ask for a more compassionate…read moreand professional staff. First of all, the actual facility is really well kept and beautiful. They have a cemetary right next to the property so I imagine if you have a plot there, it's very convenient for the guests to just walk over. There is plenty of parking adjacent to the building and the front lobby is well decorated and clean. The ceremony I attended was held in a comfortable room complete with several round tables simply decorated with flowers and pull out chairs. If you would like to have a slideshow of your loved one with music playing during the service, that is easily arranged. You can put your photos on a hard drive and give it to the funeral director. This was a nice touch. Afterwards, we enjoyed some food and light appetizers in their banquet room located across the hall. Again, I interacted with most of the staff present that day and everyone was so kind and respectful.

Deeply hurt by the 6-year neglect at Hardage-Giddens Riverside.For the past six years, I have been…read moretrying to get management at Hardage-Giddens Riverside Memorial Park to fix the grass around my parents' grave. After staff removed a nearby tree, the grass completely died. The underlying issue is that the sprinkler and irrigation system in this specific section is broken and does not work. Without shade or functioning corporate maintenance, it is impossible for grass to grow.I have been incredibly patient. I have reached out politely on several occasions over the years. Most recently, I called Family Service Counselor Chris Hutson on September 9th, and was explicitly promised a callback. Once again, I was ignored and received no response.For a facility that operates under the "Dignity Memorial" brand, there is zero dignity in how they treat grieving families or maintain these grounds. I am posting a photo of the grave so the entire Jacksonville community can see the total lack of care they actually provide. If I could give zero stars for the zero grass and zero communication, I would.

I just left a viewing of Ed Frochlick, my friends step father, and could not have been more amazed…read moreat the staff. The most professional, understanding and kind group that work and represent this funeral home (and at my age I've been to a few!!). The staff was spot on when they were needed, and did not hesitate to answer any question's I may have had, with sincerity and care. I would recommend this place of business without trepidation. Thank you all at Quinn Shatz

Not something you wasn't to review- but, a part of life, is death. Everyone at Quinn Shultz took…read moregreat care of mom's arrangements. Dad had taken John with him on one occasion & Kelly (John's sister) on another. The service- time for immediate family was precious & open for friends after, gave us plenty of time to commemorate. Huge thanks to whoever helped with the slideshow- converting the format & adding the intro & ending. The staff who went to the church, moved the pictures for me & made sure to collect everything for dad.

If I could give zero stars I would. This is the rudest, most inconsiderate, & immature service I…read morehave ever experienced. My family has been dealing with the sudden death if a beloved son/brother, while having to deal with this company who is going out of their way to be unhelpful, not honoring times or being helpful with transferring the body back home (to another state), not being courteous or considerate at all to a grieving mother, instead being disrespectful, telling us we keep bothering them & that they don't see what the big deal is. 10/10 do not recommend. They seemingly have a kink for mistreating & torturing grieving families.

My family has used Maloney‑Hewell Funeral Home for years, so it's heartbreaking to say our recent…read moreexperience was truly awful. After my father passed, our meeting with Scott was nearly two hours of unnecessary chatting and repeated paperwork while my 87‑year‑old mother, who hadn't slept in two days, struggled through the process. Things only got worse when the invoice was sent with charges we never requested--twice--and it took multiple calls and two days to get it corrected (thank you to Julie, who was the only helpful person we dealt with). The most devastating failure happened on the day of the burial. Scott assured us he would coordinate with Evergreen Cemetery, but when we arrived, Evergreen had no record of the service. The gravesite wasn't prepared, and my father couldn't be buried. Our grieving family sat in our cars waiting for answers while Scott shrugged and claimed he had called--Evergreen confirmed he had not. After nearly an hour of scrambling to fix paperwork that should have been handled days earlier, it still would have taken another hour before the burial could begin. My elderly mother was too distraught to stay, and we had to leave my father to be buried without any family present. Scott never apologized, never took responsibility, and never followed up. We've always trusted this funeral home, which makes this experience even more painful. No family should ever have to go through what we did.

I cannot express enough how thankful my family is for finding Crevasse's and Michelle Sumara in…read moreparticular. I wish I could find the words to express how caring, yet unobtrusive Michelle has been throughout our very painful experience. Crevasse's takes a time of uncertainty and questions a brings a comforting simplicity during a time of personal distress. Michelle Sumara has a natural, genuine and comforting way to be always giving space, yet be always there to fill in every moment of anxiety and question we faced through our entire painful loss of my son. Michelle made us feel we had a knowledgeable and helpful partner to hold our hand and confidently guide us through a maze of uncertainty. Thank You, Crevasse's and Thank You, Michelle Sumara. You will always be remembered in the hearts of my family as the steady and trusted hand that guided us where we could make all of the decisions for my son with assurance and peace. Thank You, The Fredrickson Family

very efficient, picked up my wife within hours on a weekend. I visited the office they were very…read morecaring, discussed all options, no pressure, received all certificates and my wife's ashes within the week. No surprise charges. Price for everything completed was within my budget.

I wanted to place my Aunt's cremains in this location near her home but found the owner's policy…read moreconcerning me witnessing the actual placement worrisome. On top of the $3500 niche charge, Brent would charge me $900 to allow me to witness the ashes being placed into the niche. However, the same placement would be free if I did not attend to witness the action. His reason, ostensibly, was a $900 charge to cover his valuable time unless he could perform the service just whenever he had a free minute. I notice he did spend 30 minutes showing and discussing the grounds with me and my companion at no charge. That makes the extra fee seem like a money grab. I didn't want my Aunt's remains handled by this man just whenever he found some time available. She deserves more respect than to be an afterthought. I guess $900 is the price of respect. Another issue is that all the available niche spots were in brick columbariums. I've seen many crumbling brick structures in my life. Granite or marble would be more suited for a supposedly permanent placement. The owner's response confirms what I wrote. It costs $895 to witness the placement. A money grab or something else?

Amazing staff, beautifully maintain cemetery grounds. Peaceful and serene. Full service.read more