I have a saving account with the Yorkshire Building Society - so I find myself in here reasonably…read moreregularly. It's located right by Central Station, which makes it a lot easier to find if you're unsure of the location. (I must admit it took me a while the first time I needed to make a visit). This place is very reasonably sized, but not generally very busy. This is great as you won't have to queue for hours before you get to talk to the bank tellers. Plus, if you do have to wait for a couple of minutes, there are plenty of seats available for you to make yourself comfortable in. The staff are friendly and helpful and will get you sorted easily. I once witnessed them explaining very patiently to a Spanish man that they couldn't help him with his account because they were not the Yorkshire Bank but the Yorkshire Building society and totally separate companies. This continued despite him refusing to understand for about ten minutes. Bless. Just don't make the same mistake yourself...

I was told to come to this branch to open an account , any day in between 10 am and 4 pm Monday to…read moreFriday and to report at counter , I arrived there last Tuesday on16 May 2017 around 12 noon and reported at counter , 4 assistants were there at counter but no customers at all , just they were sitting and talking and passing time , I requested to open an account , one girl thin and small curly hair said , she can do it just now , I have to take appointment and come next day , I said I have already did it earlier and it was told to come today but that girl did not listen , I was walked out , and open account somewhere else , so inconvenience this manner and this is unacceptable , Yorkshire BS should not appoint so many counter staff like this for nothing , IMPROVE YOUR SERVICE for customers convenience , disgraceful and painful ...

This is my branch of Royal Bank of Scotland and I have been attending this branch for over a…read moredecade. It is a small branch but has three desks and waiting time is never over five minutes. The branch itself was redecorated just over a year ago so it's interiors are clean and modern and the staff haven't changed much over the past decade. They are extremely helpful and polite.

This is my branch, and so I am in here quite often…read more It's clean and tidy inside, with a comfy seating area and a reception desk facing you when you walk inside. There are a few ATM's in here as well which I like, opting for an indoor cash withdrawal wherever possible (I watch the news too much to trust people). The staff are friendly with a few in particular being super chatty whenever I am in here.

The banks have been a fairly common target for the boo-boys of late, with the big bonuses, the…read moregross mismanagement, and the fact that they nearly lost all of our money whilst simualtaneously bringing the country to it's knees, all making people just that bit less welcoming to their friendly local bank However, despite a recent infuriating mix up when HBOS mistakenly thought my card had been stolen, I can't have any complaints about them. This impressively big branch is open till 6, queues move quickly, and HBOS let me have an interest free overdraft when they could have been charging me for it. Even their telephone banking is good, as you're never kept waiting long at all. One word of warning at this branch especially. If you're male, you WILL find that in here a short skirted girl will try and sell you insurance or a credit card. If you're a girl you'll probably find a chisel-jawed male worker giving you the same spiel. They're not pushy or anything though, so it barely even registers as an annoyance.

Spoke to Benjamin in the branch re my account. He was excellent and went out his way to help me…read more His extensive expertise sorted out any questions I had immediately. First class service and the reason I have had my account with them for decades. First class!!

This branch of the Royal Bank of Scotland is located on Sauchiehall Street, on the corner of West…read moreNile Street and next door to Schuh. It's a fairly small branch, and its cash machines are generally mobbed, especially during busy shopping times like Saturday afternoons and Thursday evenings. I think that people tend to forget that there's a Lloyds around the corner and a Bank of Scotland one block along the road. I went in ehre to open up my graduate account, since their overdraft terms are a lot more reasonable than those at my previous student bank, HSBC. It didn't take long to set up and the teller was very helpful. The bank itself as a means for withdrawing money, depositing cheques, and other routine things seems to be pretty good in general. The queues can be pretty long but since it's small there are only so many people you can cram in at once. Pretty much all you could ever want or need from a city centre bank branch.

One of the few places that seems to have stayed in Paisley when so many other places seem to have…read moreleft or went under than that bank though does look like it could do with a wee bit of updating in either decor or lighting sorted as thing do seen a bit muted in colour wise when compared to other branches. Staff friendly & helpful. Though like with a lot of banks & building societys don't expect anything fantastic in returns in interest rate wise.

The queues in this bank are always so huge! Staff are…read morealways helpful and there is a good area for self service if you can't be bothered to wait in queue! In a good area of town for public transport links.

Yes, yes, I know it's a bank, and I know I should be kicking it left, right and centre while it's…read moredown, but I'm afraid I have had nothing but excellent service from this Byres Road branch. From the advisor who helped me set up the most suitable account to the front desk staff who always deal with me in a friendly and efficient manner, any business I have had here has been almost entirely stress-free. Indeed on the one occasion something minor did go wrong, an e-mail of slight complaint resulted in 50 pounds compensation.

Like the previous reviewer, I seriously grudge giving a good review to any bank. So let me clarify,…read morethis review is for the staff at the Byres Road branch of Nationwide, not the high head ones on huge bonuses. Every time I have visited this branch I have found the tellers to be friendly, polite and efficiant. Maybe I appreciate this all the more because I had a bad customer service experience at the Buchanan Street bank. However, I cannot fault the people who serve the West End Nationwide customers.

This is a small branch hosted inside the Glasgow head office site…read more Staff are very knowledgeable and efficient. The branch has 2 advisors and a mortgage/ business advisor. The in store atm's can handle most transactions you are likely to need. If you are looking to talk to an advisor avoid lunch times like the plague. This is when santander staff use the branch and it fills up the appointments a week in advance.

Queues in this bank are horrendous and there are never enough tellers on but seem to be plenty…read morewalking around. I also feel as though all the customers know exactly what your business is as there is no privacy. A few cash machines inside and outside handy if you only want to lift money out or put money in. In saying all that the staff are very friendly and would get on better if there wasn't so many supervisors observing them and trying to get you to take new products with them. Best times to avoid this bank are first thing in the morning and lunch time