I walked into the bank expecting the usual long wait and paperwork headache--but instead, I got…read morehelped by an absolute star Bettani. Bettani was not only super friendly but also quick, efficient, and knew exactly what they were doing (which, let's be honest, is not always a given these days!). She handled everything faster and at the same time she made sure I understood the whole procedure. I left with everything sorted and a Big happy face. 11/10 service

I was having difficulty transferring money to buy a car. The help desk/ call centre were useless…read more I'm used to dealing with overseas callcentres in my work but HSBC ones seem to be on a different level of incompetence. Fortunately an excellent person at the Grimsby branch sorted the problem out quickly and with the minimum of fuss. The other staff members I saw at the Grimsby branch were also friendly and from what I observed were doing splendid work helping customers. The staff at the Grimsby branch are a credit to the Bank and I hope that their work is appreciated .

A great local branch which has recently undergone a huge renovation. The staff are always friendly…read moreand helpful and seem to genuinely have your best interests at heart. They have a great machine inside which can be used to INSTANTLY pay in both cash and cheques which is a godsend when thats all you want to do or there is a queue. Small but very effective.

HSBC has been recently refurbished and now resembles a wierd kind of futuristic airport lounge. Not…read moresure if this is good or bad thing. It is open plan which makes it look much bigger. The only problem is if you need to speak to someone you have to hang around in the middle of the shop until a member of staff approach you. There is a coffee/tea/hot chocolate machine near the comfy seating if you need to wait to see an advisor.

Surprisingly large branch for a small market town. Plenty of cash machines, and well positioned.read more

We hold an account here for our daughter and my wife has an account here also. When our daughter…read morewas born we opened an account for her at the Alliance and Leicester to put all the money that she had received into while we investigated the options for savings. The A & L account wasn't bad but after thorough searching of all the companies with local branches the nationwide offered the best options for savings for children. I was also please because I firmly believe in the proper 'mutual' building society ethos. When we did a review of our finances my wife decided that she would also do her main banking with the nationwide. This is based on our experiences of this branch. The services offered are excellent and very competitive and the staff are lovely - knowledgeable and helpful. The only downside is that it is so popular, on a saturday you can be queuing out of the door!

a nice clean bright place,staff are friendly and you belive they actually know what they are…read moretalking about i hold my sons account there and i also know lots of people there it is a welcoming place and the staff have always got time to talk/help you with any queris can get very busy,have been waiting upto twenty minutes ,but on the plus side you are not rushed when you get to being sereved

Lloyds used to be a bank but for a long time it has been a Rock Pub. it had a refurb a couple of…read moreyears ago and lost some of it's character I think but still interesting. They decorate and get into the spirit at Halloween and Christmas. It is a Rock pub but mainly in the evening. In the daytime it gets an eclectic mix of shoppers of all ages, being in the town centre, and older people. In the evening it changes and the music really is too loud to hold much of a conversation. Mainly heavy rock and metal. There are usually a bunch of middle aged rockers, sat at the bar, but they are a friendly bunch as are the stuff. Tues night is the night to go as it is Student Night and £1 a pintthe best thing is you don't have to be a student to get the prices. Always queues for the ladies which are entered through victorian glass window style doors. You can have a good chat in the queue as it seems quieter there. On other nights the beer is still reasonably priced.

This is a fantastic PROPER building society (it is still a mutual owned by the members) on victoria…read morestreet next to subway and opposite house of fraser. It is a corner unit and is pretty small but they make good use of the little space available. The windows display plenty of information about the services they offer and there are some very good deals on - as always expected from an organisation that isn't pandering to the shareholders. Inside is well laid out and the staff are really nice and helpful. They are always welcoming and will engage in a little chat while dealing with you. If you need any assistance or information regarding products on offer there is always someone available that can help. The products they do have are far superior to those offered by the majority of the banks. Highly recommended.

The usual cash and carry, with adequate parking facitlites enough trollies and helpful staff, in…read morethe middle of industrial estate but easy to find. Cheap products and with a wide range. You have to be members of them to shop there.