This vet office has been amazing. We have been using them for 2 years. They have seen my puppy's…read moregrow up, saved my mom's dog, been there for us when we have needed them. I wouldn't go anywhere else. When I visited my mom from Colorado I brought my dogs here. Love this place! They are very reasonable on cost because​ they love your animals and care about their well being. I highly recommend them.

So, I've been going to Drs. Kathryn and Mason Bell since they took over Hillcrest, since the very…read moresame day they saved my cat. My husband and I live on a farm with lots of outside cats, plus my 5 inside cats and two dogs, who are now deceased, needless to say we're there a lot. Because the good Drs know our situation they work with us so we don't end up living outside with the friggin cats. Along the way there has been many surgeries to which I've never had any problems in the subsequent. The staff are good peoples. They've been through a lot with us, especially Millie, Laura and Sydney. A few times I called Laura crying and she was always so sweet and honest. She spoke to me when I called crying over whether or not to put my dog, Norman, down like I was a friend, not a client. Sooo I'm not sure who these meanie staff member are. With that being said I have some thoughts on the negative reviews. Firstly, I agree about the prices. They have risen substantially and I get why they upsets people, however, no one is entitled to treatment. It's a business, not a charity. In my opinion they shouldn't charge for nail trimming or ear cleaning if you're there for something else. I'm from Jersey where everything is 3x more expensive and my vets back home didn't charge for these services. Regardless, we have a choice to pay or not, like everyone else. Secondly, they ALWAYS provide an itemized quote. And will stick to it barring extenuating circumstances. I do not believe people who say they're hit with unexpected costs. Statistically speaking, we would have the same thing happen as some point. Some of the negative comments seem fantastical to me. And some of the writing is proof our education system is an abject failure. Anywho, I definitely recommend these guys. The level of care outweighs the cost. Just don't be poor, I suppose.

I do not consider myself a new client as I have used both the Doniphan and Poplar Bluff locations…read more While I was not overly impressed with the friendliness of the staff and Vet at Poplar Bluff, it was not enough to make me look some place new. I recently scheduled 3 surgeries for the stray cats that show up at our farm, 2 males and 1 female with 3 kittens. I paid the requested deposit per surgery. The day of the first two surgeries, one of the males was not around so I took only one in for the neuter. I explained to the receptionist that he is always around, but that the Utility company had arrived with heavy equipment to change out poles the day before and had spooked him. I was called after procedure to pick up between 12-4pm. I arrived 12:10pm. While preparing to pay for service I asked about the deposit for the missing cat if it would be applied to the rescheduled procedure and was informed that they had already posted the deposit for no show without 48 hr. notice. I get it, I work in dentistry and we also have that policy, however, we also listen to our patients and give grace when needed depending on their circumstance. I asked if they would consider waiving as I did let them know in advance, we were dealing with slightly still feral stray outdoor cats that I was trying to get spayed and neutered. Again, was told I'm sorry it's our policy. I paid and then waited 45 minutes for them to bring him out to me. I called the next morning to speak with office manager regarding the lost deposit. Again, told nothing they could do as it was office policy. I then politely cancelled the remaining surgeries and asked for the rest of deposit to be refunded to my card. I guess office policy of taking $50 is worth more than the thousands I would be spending on future business with them.

Very under experienced!! Can not perform crucial tests, poor communication skills with the vet…read morethey referred us to. Failed to fax test results to MVS Memphis so,when we got there I had to pay for the same tests again because Paragould was closed so we couldn't get them faxed and we were already in Memphis. Over $600 in Paragould and had to pay $645 I'm Memphis for the tests we just had done a week earlier!!

This clinic is quick and efficient. The staff is always friendly and forthcoming with any relevant…read moreinformation that helps me to keep my pets healthy and as comfortable as possible when dealing with health issues. They always manage to get me in quickly if there is an issue that arises unexpectedly, and they are great about sending me reminders when it is time for checkups or boosters. I recommend this facility to anyone with a furry family member!

I have used Dr. Parks, Animal Care Center for almost 50 years. He is knowledgeable, really care…read moreabout your animals and has saved many of our thru the years.

Staff is very rude and uncaring, cant get a response thur phone, v mail, email, texts,messenger…read more You eventually have to go to the clinic or leave a rude message depts update on your pet in their care. They don't give two shits about your pet or you. Boycott those bitches .

Cathy and her whole crew are awsome And treats everyone with…read morehigh respect. Thank you all for helping with my baby Carrie and bher chaney

Wonderful care! We have taken both our dogs here! We…read moreappreciate your loving care of our fur family!!

Got in quick reasonable priced very good with my dogs Donna Ledbetterread more

over-all best veterinary business in or around southeast missouri!…read more prices are very reasonable and staff is great!