Wonderful place excellent services go see the best in the city DAVID and MYLES !!!!!read more

I really like this cleaners. The guys there seem real. Their prices seem honest and fair…read more The work they do is very good. And it's fast. What else could you want from your cleaners ?

They are the nicest people and they care about your clothing. I've had a great experience with them.read more

Great service here! Prices are fair and they turn things around quickly. The owner is so friendly…read moreand will go the extra mile to help you when needed.

I decided to try this place instead of my usual wash-and-fold spot and I'm really glad I did. The…read moreturnaround took a little longer than expected, but the quality was excellent and everything came back in great shape. I'd definitely recommend them to friends. -a returning customer

Was a loyal customer for 2+ years, though recent service has gone down hill quickly. Not sure if…read morethey sold the business, but the staff is all new and don't have a clue what they are doing. They destroyed over $1k of clothing by drying them when I had explicitly asked (had team write on slip) not to dry. There are too many other options in the area for the service and quality to be this bad - they will be out of business in 1-2 years if they keep this up.

James is the best! So friendly and reliable. Consistently bring my laundry here and it's ready…read morequickly and done well.

Weekly laundry and occasional dry cleaning for three years - highly recommend. James runs a…read morespectacular business!

Staff extraordinary!!! Attention to detail is evident each…read moretime merchandise returned Clothing, Bedding, Drapes etc... You will not be disappointed!

I will give them zero stars if I could. I made the HUGE mistake of bringing my garments to clean to…read morethis place because it's a little closer to my apt. I have been taking my clothes for years to White on White cleaners in TriBeCa and I never had an issue. I picked up my clothes and the next day I was going to wear one of the blouses I took to American Thread Cleaners. When I took it out of the plastic bag from the cleaners I noticed it had a big slash on the right sleeve and a similar mark exactly on the same location on the left sleeve. It's an expensive blouse and I probably wore it 5 times since I bought it. The blouse is so damaged that it's impossible for me to wear it. I went back the next day and the business was closed, I tried again twice and they were still closed. I was finally able to get them on the phone and went in person. I arrived with the best intention and disposition, I even brought an additional cashmere sweater for them to dry clean. Because I understand things happen sometimes and I was sure they were going to be nice about my blouse (basic customer service). I was in shock when the manager of the business started questioning me and suggesting I damaged the garment after I picked it up from their business. He went off explaining to me how it was impossible for their solvents to damage clothes like that, he said that if it was their fault the damage will be all over my blouse not only on the sleeves! Then he proceeded to ask me how come the damage was only on the sleeves like I knew!!! He said he will have to send it to a laboratory for an investigation to find out what really happened and that I had to cover the almost $200 fee to do it. He said they were not going to reimburse me for giving me credit if the results showed that the solvent didn't damage the garment. I pointed out that it didn't matter how it happens because the blouse was ruined and I couldn't wear it. What I needed to know was if the business was going to pay for the garment or offer me credit. He said no because the damage was not made by the solvents they use! I then told him that on the receipt it was clear that the business will offer to pay for some damages as long they don't exceed 10 times the value of the service rendered. I showed him the back of their receipt where it says that and the manager said: 'I don't believe in those terms". I said that was outrageous because that was the receipt of the business. I said I could place a complaint in a small cases court. As soon as I said that, a middle-aged man with a strong middle eastern accent came out from the back of the store, claiming to be the owner. When I explained to him that the blouse I picked up from his cleaners was damaged he said that was not possible, he suggested that something happened to my blouse after I picked it up. The manager supported him and I asked them not to call me a liar and he responded that I was the one calling them liars because they didn't damage my blouse. The manager started with his bizarre questioning again about why the blouse was only damaged on the sleeves. They both said that solvent wouldn't do that, therefore it wasn't their fault. I told them that I was not a detective and that as a customer it was not relevant to know exactly how the blouse got damaged, all I wanted was to replace my blouse. Once again, the owner suggested sending my blouse to a laboratory to find out if the solvent was the cause and offered to pay for my blouse if that was the case, I agreed but then he said I will have to pay the almost $200 fee lab and APOLOGIZE to him and the manager for falsely accusing them if it turned out the solvent didn't damage the garment. Complete nonsense! I asked him if they could give me a service credit or partially pay me for the blouse, the owner said that will give me $15.45 credit (the fee I paid for the blouse cleaning). I told him my blouse was over $300 and that was unacceptable. The owner admitted that the blouse was not damaged when I originally dropped it off it at his business but he kept suggesting that it got damaged after I picked it up. The manager looked at the sleeves of my blouse and suggested that my blouse looked worn. Bottom line, they wanted me: 1. Pay almost $200 to find out if a solvent had torn the sleeves of my blouse. 2. Get no reimbursement or credit. 3. On top of it all, I have to apologize to both of them for my wrongdoing! INSANITY In 18 years I have never been treated with so much disrespect in any business in NYC. Both the manager and the owner of this dry cleaning are incredibly rude and delusional. The owner told me I could do whatever I want that he didn't care and I left the shop. If you live in TriBeCa go to White on White cleaners! They are way more professional, less expensive, and much more courteous. As I said it was a big and costly mistake to have brought my business to American Thread Cleaners. NEVER AGAIN. Lesson learned. STAY AWAY FROM THIS PLACE!

Failed to get the stain out of both pieces AnD my designer shorts came back with huge safety pin…read moreholes in them. What would possess someone to use huge safety pins to secure shorts to a hanger? They could have easily used the plastic clips instead. It was obvious holes would be left. Avoid this place at all cost.

Nothing but good things to say. My things were available for pickup 3 days later. Friendly staff &…read moreprice was fair considering this neighborhood. I got dry cleaning done & will definitely be going back. Accept both cash & card. Payment upon pickup

I have been bringing my clothes here for 3 years. I've brought in everything from cashmere sweaters…read moreand men's dress shirts, to evening gowns as delicate as the Zimmerman silk/linen ruffled gown to a velvet black Alessandra Rich evening gown with ostrich feathers. They always do a great job. Would recommend!

I cannot say enough good things about Jerri's. Everyone that works here is super friendly and…read morehelpful - it's a delight to work with them and pleasure to enter the store or speak by phone. The business is professional, fast and always deliver. Most importantly, I trust them with my clothes

Friendly service, inexpensive, done in a few days. Wash and fold and dry cleaning were well done, I…read moreeven trust my pants from The Row here. Old school and no fuss.

Nicely done and good value but not reliable…read more I dropped of my laundry asking if it could be done by a certain time as I need to pick it up before I leave town and the owner said it would be done. Well it was not done and I just asked for my clothes back at this point but the owner had "shipped them away". I inquired as to how to prevent this in the future and the owner just straight up told me he lies to customers about these requests. So yes go to this place if you don't need the clothes in a rush and expect it to get done.