Outstanding service!…read more I dropped off my coat for dry cleaning because there was what it seemed to be a stain. When I picked it up, this "stain" was still there. I talked to the owner about this when I realized that it was not removed. I was told that this was not a stain but most likely a colour damage. He sent it back for dry cleaning one more time without charge. When my coat came back, it turned out it was indeed a colour damage that could not be fixed with dry cleaning. I still appreciate his effort and service.

Great service! I had to get a zipper fixed and it was done on the spot. Will always come back here.read more

best dry cleaners in town!! this family owned business makes every visit with them so pleasant…read more they great care of their customers as well as the clothing. they are extremely fast with turnover, which is great for me! highly recommend :)

Cleaned a special dress for a special event, and was very pleased and happy with their excellent…read moreservice.

I have quite a few options where I live and have been going to Brilotti cleaner on Laurier for…read moreyears. They do an impeccable job but are slightly pricier than nearby options. I came across this cleaner through their partners on Parc Ave. They don't do as good a job but seemed worth the price. I had been bringing in clothes for the last few months until a recent incident. I brought in a white linen shirt and when I came to pick it up there was a red stain on the pocket. Right away they were on the defensive when I asked what happened. They said you had a pen in your pocket or something in there, and that this never happens... Pretty ridiculous considering if you have a stain you show the cleaner and ask if they can remove it, and you'd see something in a white linen shirt pocket (not that I ever use that pocket anyway). The owner of the shop on Parc said it's out of her hands she needs to speak with the cleaner for a solution. I waited 2 weeks which is ridiculous finally for her to say they could not get the stain out. She gave me the contact of "Maikl" who runs this cleaner. I called him and he was rude. His solution was to bring it back in to try to bleach it. It's been over 3 weeks and no real solution. At this point my best option is to bring it to another cleaner. At the least you'd expect the owner to be polite and understanding... but he was rude and unprofessional. That's what you're dealing with if you go to this place. I realize it's worth paying the premium a good place like Brilloti charges. Too bad they had to ruin a nice shirt for me to realize this. My girlfriend also brought her winter jacket to this place and they charged a ridiculous amount and did a terrible job. Definitely avoid the place on Park. They ship it out and it's always super slow getting your clothes and then you get a run-around answer if something happens. Average quality with no customer service. I can post pics of the shirt, really disappointing experience.

I had an absolutely terrible experience at your dry cleaner. The man at the front counter was…read moreshockingly rude. When I came to pick up my order, he didn't even bother to check before snapping that my cleaning wasn't ready. Another employee quickly found my order, proving he hadn't even looked -- yet he didn't apologize or show the slightest bit of respect. His behavior was disgusting and completely unacceptable. Someone with that kind of attitude has no business dealing with customers. He should be fired. I've never been treated so poorly in a place I've spent money. You've lost my respect, and MY BUSINESS

Disgusting customer service. Arrogant condensing and extremely rude. First he said my cleaner…read morewasn't ready after over a week He didn't look properly and then the lady found it. He didn't apologize. He should work with animals not people. I'll never go back. Horrible