We love New Adventures Academy! My first son was there from 8months old until he started Kindergarten this week. Currently, I have my youngest in the toddler class, he's been attending since he was 3months old. Sarah is a wonderfully communicative owner. She's very focused on providing a safe environment for all the children. I have always appreciated the video access to my child's room so that I can check on them whenever I have a moment to spare at work and I'm thinking about them. My kids have loved their time there and we are so grateful for them! read more

New Adventures Academy - Pre-K class - Child Care & Day Care Near Me - Burns, Tennessee

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If I could leave 0 stars I would. My daughters first day was yesterday, mind you she's 12 months old. She drinks out of a bottle. They said they wouldn't not give her a bottle and she could only have a sippy cup, the only way she would get a bottle is if she refused ALL day to drink. Well she only ate two bites yesterday all day and cried herself to sleep 3 separate times. So not only was she starving when she was picked up her voice was cutting in and out where they just let her sit there and cry. They did not fill out her daily forms with how she did and would not give me the login to be able to check in on her and it was her first day. Also, I went through a misunderstanding on when the payment was due and because I was a day late which I didn't know I was told I had to pay the late fee and this is her first week and I'm trying to figure out what they're doing and how things work. So they want to charge me money for misunderstanding the payment due date but then they starved my daughter all day and let her cry and never tried to see if she was okay. When we got home all she did was eat food and drink milk and sleep because of how of an experience it was. I have two older kids that went to daycare for years and the payment was always due on Fridays not the following Monday. I misunderstood and thought I had until that Monday to pay following from the Friday. She refused to understand and didn't want to talk about their negligence, saying I was given a handbook. She's right about that but it also states in the handbook that they're supposed to give me a login so I can see my child and that they're supposed to fill out the daily paperwork which they didn't. The lady that gave them a 1 star review for them dragging a child is correct and telling the truth because this lady only wants money and creates a picture that they're a great daycare which they are not. Please don't send your child here, you have to know them for them to treat you like a human being. read more

The facility is really nice and clean and updated, the yard is really small and for the first 3 weeks it was great except when I had to leave work because I brought a straight sheet and not a fitted sheet on accident and they didn't have extra so I had to leave and go get one and bring it immediately. . but after that they didn't want to deal with a child that was energetic and kicked him out after a year. They called me 3 times a day to tell me something else he had done (wouldn't sleep for nap, wouldn't sit for story time, you know, normal 3 year old stuff.) my kids are outside all day everyday and they keep them inside a lot of the day so he would get stir crazy. They would call me telling me he wouldn't nap and I would look on the camera and the teacher in the room would just be on her phone not trying to redirect him. instead me, who is 30 minutes away and on a phone is going to do something? I had anxiety every time I dropped him off, sometimes I wouldn't even make it home before I got the first phone call. I witness a mother hit her son 4 hard time on his back right outside the front door for crying because she left, and I brought this to their attention and the next 2 days they were all laughing and joking with her inside, as if nothing happened. When you pick your kid up no matter what teacher had them that day, they tell you how awful they acted, every minute thing they did that was an inconvenience and pretty much talk crap about your kid Every. Single. Day. when you pick them up. he cried every time we pulled up. -- He now runs to his new daycares door he is so excited-- This place only wants angel children who do and say no wrong so if you have a child with any type of energy, avoid this place, they don't know how to care for them and just want your kid off they're hands. oh, and I "put in my two weeks" for my son and they told him he couldn't come back after one week in which put me in a horrible position being a full time nursing student trying to find child care where everywhere has a waiting list. So avoid this place. It's not as great as it looks. They want no inconvenience and don't really care about the kids unless they are they friends kids or something. lots of favoritism. read more

It's so hard to find a good daycare in Dickson but this one is the best out of all of them! My son originally started here in 2015 and in 2017 due to internal changes, we went to Purple Turtle (we lasted a year there). Now in late 2018, we are finally back to New Adventures Academy and my 3 year old son is super happy in a way better environment! We have no issues here with my 1 year girl old as well, diapers are changed often and she remains in her classroom, instead of being bounced around with different age groups. I like that I can view the live cameras, and now they serve meals which is a huge plus. Sarah is a great owner, she is managing the facility well. She is there physically often and easily accessible. She and the director are available through phone, text, or email which is convenient for working parents, specially when you do get a timely response! It may seem like they are always short-staffed but it's just the nature of the business, all daycares have rotating teachers - It's not a permanent long-term job for most! They have more involved activities such as Pizza day, or Water day during the summer, themed Fridays, cool artwork, etc. It's fun for the kids. The only challenge is that they are closed for all National Holidays, it can be complicated if you don't get that "holiday" off. The hours are 6 am to 6 pm and payments are due on Tuesdays. Again, it all comes down to the management, New Adventures Academy aligns better with our needs! read more