I am really new to the RV experience and I had a hub lose it's plastic cap and the dust cover came…read moreoff inside, luckily I had come here and a Tech named Tim was extremely helpful when it came to finding out what was wrong. I was able to fix my problem and get back on the road safe and sound.

Really bad customer service at this place. My wife and I went in there ready to buy and we put…read moredown an offer. We were told they had to contact the seller with our offer and would let us know when they received an answer. After three days and no news, we reached out. They said they weren't going to contact the seller unless we put money down. The salesman never said this was a requirement when we were there, he just gave us the option and simply said that not doing so would just keep it on the market for the other potential buyers in the meantime. So, we were waiting on a call that was promised that they had no intention of making. It was just a massive waste of time. This would have been our 4th RV purchase, all from different places...this was the worst experience we have had with service at a dealership. If you're buying your first RV, you can do much better.

I had an accident with my brand new fifth wheel back in Sept 2025 in Grand Junction Colorado. I…read moredecided I did not want to drive home with the damage so I took it to a local shop. That shop said they could do it no problem. After 6 months of nothing being done by that shop I called Mike at The Fiberglass Shop and he was able to squeeze me in between his other jobs and have it done in 2 months. It would have been quicker but the manufacturer was slow on shipping the parts needed. They did a great job on the repair! Looks as good as new. I would definitely recommend Mike at The Fiberglass Shop to anyone that needs fiberglass repairs.

This is the best fiberglass repair shop in Colorado. I took my Stryker camper in and the job was…read moreincredible and exactly the quote I was given. The price was exceptional compared to 3 others received, one by a factor of 3. See picture of before and after, you cannot tell it's ever had any damage. Would highly recommend, friendly, professional and honest!

I'd like to share my recent experience with camper trailer repairs at the Grand Junction location…read moreof Humphrey RV. I chose this business because of strong online reviews. Let me preface by saying that I understand that repair shops face staffing, scheduling, and supply-chain challenges. That said, my experience was poor enough that I do not plan to use this business again. The first issue was timing. It took months to get the camper in for service, which I accepted because they were busy. However, after I dropped it off, it sat for about two more months with very little progress. The work was completed shortly after I asked about its status, which gave the impression that it had been forgotten or pushed to the back burner. I cannot know that for sure, but the service was extremely slow. Second, the shop was ultimately unable to complete repairs they initially said they could handle. After all that time, they decided the repair could not be completed because the problem would likely recur. I was also told they tried to order replacement parts, but that shipping from Australia was more than the estimate "because of tariffs." That struck me as odd because the trailer was built in Texas. In the end, one substantial repair was not completed during the time they had the camper and their explanation for why was lacking. Third, they also attempted to repair or replace the combination air/water heater, which I had been told by the manufacturer that it was under warranty and needed to be handled by an authorized technician. To me, "under warranty" implies there should be no cost to the owner unless additional charges are clearly discussed ahead of time. I was not notified of any additional cost before the work was done, but I was presented with a bill of more than $700. The most concerning issue came during the first trip after the repair. The heater was not performing well, so when I got home I opened the enclosure and found that the unit was not even attached to the camper. Two of the three air ducts were partially disconnected, and the unit was leaking water. I do not understand why the heater would be left unsecured inside the enclosure, especially without any communication to me about it's partially fixed status. The water leak caused additional damage, and I ended up doing follow-up work myself that should have been handled by the shop but my trust in them had been lost. I have been very frustrated by this experience, but I am trying to stick to the facts. Overall, I was surprised and disappointed that this level of work and communication came from a professional shop with such strong reviews. Based on my experience, I would caution others to inspect any completed work very carefully before leaving and to be very clear upfront about warranty charges, timelines, and what work will actually be completed.

I was contacted by The manager (Trent) at Humphrey RV. He has asked for my information and said he…read morewould get back to me. More to come

Seniors beware I was very disappointed on the RV Medic crew that came and looked at my trailer…read more They charged me $200 to check a few fuses hit a solenoid with a rubber hammer and leave it wide open saying they'll be back. I was told that they would start looking for parts, but how would they know what parts need to be replaced if they have not been able to troubleshoot the problem I say call somebody else or take it to the dealership.

Very disappointed in the quality of repair. I called to have a leak repaired on my 2016 Dynamax DX3…read moremotorhome. Warren climbed up on the roof and claimed he found a hole that he could stick his knife in. Him and Wade proceeded to tape the hole, and all possible places water could drip inside the motorhome. Also had Warren look at my Aqua Hot system as one of the Zones had quit heating. He diagnosed the problem and said was a bad connecter. Well, we are now in Arkansas and had a rainstorm last night and had over a gallon of water inside the Motorhome. Turns out connector on the Aqua Hot system was not faulty but was charged $370 for the repair. Total bill for them to come to my location and fix nothing came to $1095.82. For those reading this review, be aware of the non-professionalism of this company. Also, they do not return phone calls. Arden J. Nelson

Jerry from Rimrock called me this afternoon yelling curse words at me. After giving them two…read moremonths of consignment time to sell my travel trailer - during which they never ever took the time to list the trailer ON THEIR OWN WEBSITE- they got upset when I pulled the trailer and sold it myself. Can't really recommend any deal with a consignment dealer that is 'professional' enough to call their clients dropping f-bomb's. There are lots of choices to buy and sell an RV. I'd look elsewhere.

These guys were the only RV outfit in town with the right sizeRV to pull behind our Jeep. No…read morenegotiations with Rimrock regarding price- Rimrock manager has a "take it or leave it attitude". There were a few things wrong with our brand new 2017 travel trailer under warrant, we had to tow it down and one item was not repaired. Now we have an electrical problem. I called about it and Jesse said to double check it - and my husband is an electrical engineer! Rimrock needs to replace the plug. Rimrock is saying we should haul it down to the yard because they only have one person that can service it - bad service! I called today, left a message with a sales guy; Jesse did not return my call. Day # 2 I would say bad service Look around Grand Junction

If we could give them 10 stars we would! They fitted us in as we were traveling through Grand…read moreJunction. They were extremely helpful, especially Brian and Hunter, in fixing our bent/broken complete undercarriage on our travel trailer. These guys are fast, competent, and made things better than new. We could not be happier. We strongly recommend them.

Just wanted to thank Brian and the crew for taking care of my issue recently…read more Long story short...my truck was stolen (got it back minus 4 catalytic converters, radio, bottle jack, etc.) and the thieves took my ball mount/ball. I am not in Colorado, but our trailer IS and we were headed to the beautiful middle of nowhere (aahhh). So I needed to coordinate with The Spring Works for the proper timing of our appointment and the correct parts since we only had one day to get this done. I must have called Brian five or six times (or more) just being nervous about things going smoothly. He was so patient, knowledgeable and professional, he made me feel very comfortable that I was in good hands and that it would be done right. And when I got there, smooth as silk, the job was done in maybe an hour and a half and we were on our way. Vacation saved. Highly recommend this shop. Thanks again, Brian and crew!

I had a small repair done here and am very happy with the quality of work, speedy service and…read morefriendly attitude. They even did some internet research for me to help determine why the original material had failed. I'll definitely hit them up for further work.

I called to request a quote to repair my couch. The seat on one side is sagging. They requested…read morethat I flip the couch over and take a picture. I'm 74 and disabled and am physically unable to flip my couch. They then requested a picture of the seat which I sent them. I haven't heard back from them. I called again and still haven't received a phone call. If they don't do that kind of repair, that's fine. But, to completely blow me off is unprofessional, rude and shows a gross lack of class. Do they NOT want my business? How hard is it to spend 30 seconds to make a phone call to say they don't do that type of repair? I don't care if they're the best furniture repair facility in the state, to act like this does not reflect well on them and their business ethics.

Steve was responsive, knowledgeable, and understood my inspection needs. His competative pricing…read moreand tiered inspection options were just what I needed. ​ I will be happy to call on him again if need arises.