The staff at Busy Bee is extremely helpful and always knowledgeable. I stopped in because I was in…read morethe area the first time now I drive from the east mountains just for their amazing service.

Had a kind of annoying reason to go in but Samuel was so kind, helpful, knowledgeable and quick to…read morehelp. Great experience!

Weird. They really are replacing us with robots! Went to make a deposit and initially tried the…read moredrive up ATM, but as always - it spit my money back out at me and a line started forming and I started panicking trying to jam my ones and fives into the deposit intake. I gave up and went inside and it was kinda like stepping into the Twilight Zone. There aren't any tellers here. Rather, a dude at the customer service desk, some offices, and several touch screen ATM'S lined up at the end of the room. They were actually pretty fun to use. I dislike the sound effects, they turn into an annoyance after awhile. But they take my crumpled, imperfect dollar bills! I give Nusenda 2 stars as a bank, but this location 4 stars because it's great for the kinda people that don't always like people. Like me!

I had a horrible encounter at this bank today. I encouraged my lady to open a business account here…read moreseven months ago. She has noticed extra charges upon it recently. Today, we stopped in to ask questions. It turns out there are questionable monthly charges that are charged if the account is not maintained at $5,000. We did not realize this and I suggested that she simply return to banking with Bank of Albuquerque, which does not have a monthly minimum. The manager overhears me telling her this and gets out his phone to check and tells me, "Bank of Albuquerque DOES have a monthly fee, 'boss'" So unprofessional and also unnecessary. It's not a debate. I know that the account she has is not subject to any fees because she never closed it, even upon opening this a coint here. It is absolutely okay for an employee of a business to advocate for his company. However, tone it down and don't make it personal.