Perfect! This branch has to be the best in the country! Everyone is super helpful, friendly, and…read morekind! I'm baking cookies to take there as they deserve recognition!

I was impress of the staff specifically…read more Rosa She is professional She knows her job well Offers good advice and service to clients Knowing this Place Gallup, youll hardly see dedicated people and truly cares about customer and thier job! Keep up the good work

11/10 would recommend. As long as you have all your information, you will be helped greatly. I was…read moregreeted as soon as I walked into the door, and every employee as well as Nicole who helped me were very nice. Great service!

worst customer service ever 0 stars... when i went in to pay my bill i always felt like they said…read morethings in a complicated way to confuse me when i first initially went in to start business with this company they were nice and explained things to me, when i went in after that to pay on my loan every time every girl in the store was rude to me. i would ask for a manager and they would all tell me they are managers. and then when ever i explained my problem to someone with how i was unhappy with how i was treated they would just say im sorry smile and say there is no one else you can talk to we are all managers, smile some more, told me, you can call corporate. then i remember asking the girl for the number and she told me its on the wall go get it yourself. now i if i wasnt paying my bill i could see why a company would be frustrated with me but i paid my bill and paid it off today and when i went in today Samantha was nice at first then took my money i paid off the account and then she smiled and said well we don't have your title i cant find it right now it was sent off and we will call you when it comes back, i said well why wasn't i told that before i paid my bill off, she smiled again and said sorry there is nothing i can do now, i said really cant u call the place and see if the title made it there and when it coming back? i truly believe this person was trying to create an obstacle for me to run around to get my title back. and i knew it, after another 5 mins of trying to explain to this girl that i want my title, another woman walks up with the title in her hand and gives it to me. so this girl lied to me when she said they didn't have the title.or if she didn't know where the title was ...well she sure didn't use her customer service skills to help me find it. it was a new girl an older woman i believe she is new her name might have been marlow shes the one who gave me my title and she wasn't even the person helping me, samantha was..... i question this behavior and do not recommend this store at all. all the other reviews seem pretty positive but that must be because candy is offered by the workers at the stations saying if you give a 5 star review you get a treat........ shouldn't have to bribe people to get a 5 star review

Lorraine is wonderful and knowledgeable. Josh shows compassion to individual situations. The whole…read moreteam is great.

Great service very friendly staff. Tori is great. Very attentive to all my needs. I definitely…read morerecommend them.

This team goes above and beyond, even when you are not his client. Someone once told me, every…read moreperson, is a possible client, and every client is a person. Dale is an example of someone who understands this. Hes a rotarian and a big part of the community as well. He has been my agent for 2 years and though i recently had to leave because of my type of policy, he still continues to be there. Thanks Dale Nd staff!

Thankfully things are much, much better at this branch…read more I've noticed the tellers are nicer, more efficient and so much more helpful over the past year. I don't know if it's because the drive-thru Lane is now closed so they don't have their attention split, but whatever the reason, it's been much easier to get transactions done in a timely fashion. The lines are no longer as s l o w. There hv bn days where the lines are as long as in the past, usually pay days and weekends, but the line *moves* and no one is left mouldering in wait. Contrary to what an earlier reviewer wrote, I think it may be because of the new manager, Simon - tho I don't know how long he's been the manager here. And huge appreciation for Steven upstairs who helped me navigate some intricate dealings across state lines. I feel much more confident in the care I'm receiving at this branch.

We would like to thank State Farm in Gallup, NM, for their professional assistance in the water…read moreleak flood in our home. They were very concerned and stayed on top of things from start to finish. Their communication skills in this office the best I have seen in Gallup state farm offices. I would like to make of mention Michael Kozeliski , insurance agent, Matthew and Wyona. They did a wonderful and professional job. A+. Thank you State Farm Mr.Bill R. SENSABAUGH SR. Mrs.SANDRA SENSABAUGH 1509 Kit Carson Drive Gallup,NM 87301