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    New Mount Olive Christian Academy

    1.0 (1 review)

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    10 years ago

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    KinderKidz Learning Center

    KinderKidz Learning Center

    2.3(3 reviews)
    4.6 mi

    My experience at Kinderkidz has been great so far. My toddler started daycare for the first time in…read moreFebruary at 16months and it was definitely an adjustment. All the teachers were patient with my daughter and myself. The facility utilize an app that updates everything with my daughter. I see when she eats, what she eats, when she naps, etc and actual pictures of my baby throughout the day. With my baby starting daycare at a later age, she has became more social and loves being at daycare. Thank you Ms Deedee for caring for the kids like you do.

    Ms. DeeDee is the only positive thing keeping this daycare in good standing in my eyes. My daughter…read morewas here all of 4 months and she went thru multiple teachers within that timeframe (from teachers quitting to getting fired). My baby caught hand foot mouth almost immediately. When she was able to return, I provided them with a doctors note to return but was still turned around from Ms. Venus who wasn't even physically there to see my child. All because my child also has eczema and they couldn't tell the difference. DESPITE a doctors note clearing her. The new director at the moment (Ms. Bailey) was unsure of the decision to make which in my eyes is a loss of confidence in their system as a whole. Something that also rubbed me wrong was a comment Ms. Venus mentioned when my child wasn't quite fully able to hold her bottle at the time, she mentioned "oh they normally know that around 4-5 months...it depends on what the parents are doing". As a director of a daycare you should be more cognizant that every child's journey is different and you never downplay a parents abilities (there's a professional way to approach that). I also ran into issues with them giving my daughter the wrong bottles. I label EVERYTHING, yet they still managed to mix up my daughters items. Even having my daughter drink out of a cup that wasn't hers because a teacher in the classroom put her OWN label with my daughters name on it. Also, having my daughter lay on sheets that weren't hers. I understand things happen but that should NEVER be happening! Especially if I'm doing my part and providing all of that and labeling everything. Had that been the other way around with a parent failing to do so, we'd be held accountable as well. To finally validate things for me was when I put in my notice that my daughter won't be returning. I'm military and received a subsidy back pay lump sum that was applied to my account. At the time of me notifying them, I had over $1K left in my account. After having a discussion with Ms. Venus over the phone and via email, she tries to tell me I'm due back $42 out of that. She was out of her mind even thinking that was ok. After I brought to her all of my documentation and discussed things with her further, she agreed that I was owed back what I initially KNEW I was owed. Her comment was "they're losing out on money". Unbelievable that as a business you'll unethically take money from paying parents because "you're losing money". Needless to say, be careful when dealing with them. Not worth it in my eyes. They need a better system and more genuine people working in that field. SN: They deleted my review on Google!

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    New Mount Olive Christian Academy - elementaryschools - Updated July 2026

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