If you want an intimate physical therapist who will work with you one on one and not scramble around with 50 other patients then New Stride Physical therapy is the correct place. Hope and Brooke assisted me with my care plan and adjusting based on changes (pre and post surgery). Abigail, Norbie and Lauren were incredible therapist they worked with me one on one and I can tell you that I am grateful for the support and assistance during this tough process. 10/10 therapist experience , professionalism at every instance! Thank you all! read more

Went in with a torn ACL. Traci and staff put together a training plan and kept me on it. From the ladies who check me in and scheduled me to PTs who kept me on task, even Selma when she was being mean and pushing me lol . They even have a in house message therapist who did an amazing job at speeding up my recovery. They tailored my physical thearpy to what I needed and would change it as needed. read more

I was very skeptical when I started because of an experience with a physical therapy place on Maui after my back surgery 6 years ago but New Stride is totally different. I've experienced going from walking with a cane to none at all. I'm not exactly where I want to be yet but my progress has been amazing and I continue to get a little bit better every week. read more

Traci McCloskey does a thorough assessment before a treatment plan is developed. The exercises that have been prescribed and the treatment started have been helpful thus far. I recommend New Stride. read more

I went to New Stride Physical Therapy and couldn't be more satisfied. They got me back on my feet and did everything they could to accommodate my needs. I unfortunately have to have surgery on my foot again, no fault of theirs, but I will be back after this surgery. Its a fun atmosphere with great people. I highly recommend! read more

I was treated for an elbow injury by Gary Fairchild, the occupational therapist. Gary is an excellent therapist and provided excellent care. I highly recommend Gary and New Stride PT for any outpatient PT/OT rehab read more

Before going after my surgery I called to make sure Traci the PT has experience with multilevel cervical fusion patients as not all PT have and I was told yes, my surgeon said picking a good PT was critical since I had 3 level cervical fusion. I will need 6 months- 1 year of PT. Yesterday right before my visit I received a call saying the PT Traci was out sick and to reschedule for the following day, I asked if she'd be feeling better by then and was told yes. I went in today, waited 20 min to be taken back and be told told by a different woman Traci wasn't in and she would see me instead. Mind you, this woman wasn't REMOTELY wearing her mask right. Her nose and part of her mouth were uncovered. I asked her to please cover nose as I have severe asthma and can't get covid right after my neck surgery. It is mandatory to wear mask over nose and mouth right now at offices like this. As a nurse I was surprised they aren't taking covid more seriously, many of my patients have died of it. I had a huge neck surgery and need PT close on the island but now I don't know what to do. We should see who we are told we are going to see and we should be kept safe. read more

My mother received severe burns here. They failed to pay proper medical attention the heat they applied and now not only does she not have the relief that physical therapy promised but she is contending with the pain of being burned. The staff is now in a fierce CYA mode. These are not healers. Stay away at all costs. read more

I have found the staff to be very capable and caring. They are knowledgeable and thorough both in therapy and in educating the patient about how to exercise with care at home. I would highly recommend Dr. Tracy and the staff at New Stride. read more