I love this place. It always has great food and always fully staffed and stocked on the buffet line.

This place was great when It first opened. Now - not so much. Food off the steam tables is almost always cold to warm at best (even though you can see the steam coming up from under trays????). Usually have to pull 2 to 3 plates off the plate racks before finding one pretty clean. When you use the Mongolian grill, you find a clean plate and load it up, but they re-plate it so who knows if you get a clean plate. Now looking for a new place to go. read more

I thought it was good. Our server was especially attentive - a dirty plate never sat on our table for more than 2 minutes and our water glasses never went empty. I enjoyed the freshness of the food and selection. Price was fair and everyone in my family left full :) read more

Worst food I've tasted in a long time. Food has no flavor. food was so horrible had to leave hungry. Would not recommend to anyone.

Food is good. But service is awful. The older guy at the front is not polite. So as our server. I told them thank you and no response. But the waitress was very nice and polite. read more

This is a true 2.5 star rating. While not the worst certainly not the best. If you want to go to a Chinese buffet but does not have General Tsos chicken. This is your place! You go now you eat like whale! read more

Always great friendly service with a variety of fresh delicious food. My favorites are the Egg Drop Soup, Beef and Broccoli, Hawaiian Chicken, Kung Pao Chicken, Chicken Teriyaki, Fried Zucchini and the Dim Sum. They also have a good Caesar Salad and Ambrosia for desert. The price can't be beat at around $32 for three people. read more

This was our first visit. The staff was pleasant. The service was good. The place looked clean and tidy. There was an abundance of offerings. The food was hot and presented well. However, high end items were not to be found. No oysters, large shrimp, crab, and clams. The sushi was mostly rice rolls with vegetables. It was difficult to find fish in the sushi. Most items lacked flavor. The three soups seemed watered down and without flavor. There is no need to return. read more

poor food temp lack of staff attending buffet failure to show courtesy act like no speakey english very insulting read more

I am so disappointed. The orange chicken is tasteless and the chow mein noodles overcooked - and tasteless. As a buffet it's okay as there is lots of food to eat but the quality is poor. I won't be back, that's for sure. read more

So my family and I liked to go to this buffet often until one day my father went to the sushi area where the "chefs" make it for you and he asked for some sushi and one of the chefs was just causally talking with another chef and told my dad to wait a sec. He waited and they continued talking about their personal lives and my dad asked again and gave him his plate and the chef threw it back to my dad. He immediately got angry and demanded the owner to do something which he clearly didn't do. Don't eat here! Terrible service and bad quality food! read more

Food is usually good, but I had lunch here the other day and everything was cold and bland. Also the guy at the front who sits you kept picking his nose and wouldn't was his hands before taking people to their table. Was not impressed!!!! read more

Food is good, they have sushi the Mongolian grill and full buffet. The staff are friendly and very tenative to the food and cutomers.

Definitely the best Chinese buffet within the area. Prices are not bad, great place for when your really hungry.

Arrived 2pm. No indivudal shrimp dishes. Nothing that resembled mongolian beef. The sweet & sour sauce was thin & watery. Some items listed above were not below. The restaurant is attractive & very clean. The workers were very nice. It's 6pm and I've got the squirts. read more

don't eat here. I threw up the whole night. I didn't even have the Sushi. The BBQ had no flavor. The selection was sparse. The Ice cream was not Ice cream but Ice Melt. I had to run to the rest room before I could leave. Never never never again!!!!!! read more

First of all I was seated at a booth and the springs were poking my butt. Then the let down with the food, mediocre at best! Take it from an Asian, I know! read more

My family has eaten here for years. Most importantly, the place is clean, the food that should be hot is always hot and the food that that should be cold are always cold. The selection is pretty good with sushi and Mongolian bbq. read more

Chow mein pretty bad this last time - celery and onions and cornstarch and msg. They just kind of randomly cook it - too much meat one time, too little the next. Better leave them to do their buffet thing. read more

We're regular customers. Everyone is friendly and insures our glasses are filled and empty plates are cleared. We visit New Town to catch up with family and never feel rushed by the staff. The food is excellent with a wide variety to meet the needs of any palate. The sushi lady can be unpleasant (don't take anything from the middle or back of a selection or she'll grump at you). Aside from Sushi lady, everyone is friendly and quick to meet your needs . We miscalculated our bill today ($4 in their favor) and a young lady found us at our car to let us know and correct the amount. Now THAT'S service! Love this place and am pleased to be a regular patron. read more

ahhh, I love this place(: I crave it as I write this review. I love love love their hot & sour soup, Hawaiian bbq chicken, stir fry & sushi! mmmm, idk what was going on with those other reviews, but the food is great. the servers don't speak English, but it's a buffet so you don't need them anyway! who cares, I just love getting down on this place it's soooo good. :) read more

The food was plain, the meat appeared to be old, the Sushi was flat out gross, and most of the offered food tasted microwaved. Nothing was fresh. The server was rude, pushy, impatient, and rolled her eyes on more than one occasion when she couldn't understand our order due to the noise some kids at a neighboring table made. We won't go back there. read more

Tourist trap. It doesn't even rise to the level of "OK". I was here when they originally opened and it used to be really good. Now it sucks.The selection was horrible, the food was either cold or burnt and dry. Tons of cheap filler items. The dumplings tasted like cleaning fluid. The pot stickers were like burnt chips and there was no shrimp in any of the containers labeled "shrimp". I've been in dozens of these places and usually stay in the buffet for 45 minutes or so. It was one plate and out this time. Never again. If you ignore me and go...tip well. The staff here (going through the motions) will need new jobs when the health department checks the food temperature. read more

My cousin brought me and my family here. We are visiting from California. Good food and excellent service. We will definitely be back next time we visit Arizona. read more

New Town Buffet simply the best Chinese food that we have had in Tucson, the sushi was very fresh and very reasonably priced. It is a good thing that New Town is as far away from our home as it is or we would be regulars at New Town. read more

Great price for sushi even if it's just rolls. Food is fresh and place is clean. The hot and sour soup is good. Mongolian buffet is a plus.

I will never return to this place. I wnet with my wife and two kids. I served myself a full plate with a little of everything including ; chow mein, brocolli beef, shrimp, honey chicken, breaded chicken, and a.couple of sushi. Nearly everything I ate either didnt have flavor, or had this wierd after taste. The only thing I liked was the shrimp and the honey chicken. I decided to get some egg drop soup. And sure enough, it had the same bland flavor just like everything else. I kept eating it anyways because I was so hungry, I wish I wouldnt have, about half way through I found some egg that was colored GREEN! I tried to see if I could find more and I ended up finding another piece of egg that was green. I immediately lost my appetite. I placed it to the side. The waitress seemed friendly. She walked by to ask if we needed anything. When I questioned her about the green egg she tried explaining it, but after not.being able to think of a good reason why it would be green, she went to get the manager without me asking her to. The.manager came over and looked at the.egg. after looking at it closely for a couple of seconds, he tried passing it off by saying that the piece of egg possibly got cooked for too long........because we all lnow that when you over cook eggs they turn green....I didnt even bother telling him anything else. I just asked for the check. The manager then asked if he could throw away my green egg... The.waitress asked us if we.wanted to try anything else, possibly because she noticed that we all hardly ate.anything. I said no and.waited for the check. We ended up paying 40 bucks and we all left hungry, I.cluding my wife because she didnt like.anything either. Now I know how Sam felt..... read more

This buffet is fantastic and the price is great. Been about 3-4 times. The food is good, they have some desserts, they is really in a

New Town is one of my favorite places because of the good food and service. For Chinese, it is my favorite.

What can u say about this place? Well if you ask me I would say bland and not fresh. They refuse to throw out food that has been sitting around must be because they are a lot slower now than before but that is not a good reason. This buffet is a hit or miss but it has been miss for the last 2 trips I am done with this place. Go try to the new buffet just open on ina and Shannon called wok & roll buffet read more

This is one of the best buffets in town. I have been coming here since they opened and the quality of their food and service continues to be great. The tile works and decor all around is awesome and makes it look trendy and looking clean. I love the stomp and sushi bar. read more

I was pleasantly surprised by this buffet establishment. The sushi selection is a decent size. Ample choices. It was by chance that I happened to this location. I would definitely return. Keep up the good work. read more

Excellent oriental buffet includes food selected for grilling, a LARGE array of prepared dishes, chicken wings, sushi, edamame, salads, deserts, and more. We were in from Phoenix and we found a VERY favorite place to eat whenever we stay or drive through Tucson. Well done New Town!! read more

Eat here often. Always super clean. That's rare in a buffet. Lots of choices and food is always fresh. Friendly staff. I think it's one of the better buffets I have found anywhere. read more

There are always things we enjoy - soup, salad, fish and meat with vegetables, fruit and cake, juice, cookies...... Things are held hot on the buffet, and it is clean, with pleasant staff. Often very busy with cosmopolitan groups, all ages. Workers, and others relaxing. I was disappointed to see a Bible verse in the lobby - I think it does not belong there so overtly, without something from the Koran eg. to balance it, and it causes offence. [Unexpected]. read more

Don't believe everything you see on TV! This place is a joke. The commercial makes it out to be fresh. The hot food is only warm, the cold food is not very cold. The sushi selection is not impressive, rolls are small and they all taste the same. The hibachi bar has a lot of vegetable selections but only chicken, beef and fake crab for meats. After it was cooked, the meats all had the same freezer-burnt taste. Asked the manager and he said everything was bought fresh, frozen, then thawed and sliced. I have put meat in the freezer for a short time to aid in slicing and if done correctly, it's not a problem. The way they do it....leaves a funky aftertaste that is not pleasant. A lot of the foods on the steamtables were passable but the "fried rice" was just plain white rice with a few frozen veggies thrown in. No brown color, no meat, just plain rice. A lot of the food looked like it had been there a while, some were almost empty and remained that way without refilling the entire time my family and I were there. If you order a soft drink, not included with your meal, be careful. We had root beer that tasted fine but Sierra Mist that tasted like soda water with a little sweet added in. Overall, if you are just looking for cheap eats and don't care about quality, taste or the temp of your food...you would be better off driving a little further down the road to a cheap fast food burger joint. The manager and owner could not have cared less that we had genuine concerns about the food and said that we had unreal expectations. This cheap wasn't worth the cheap price and I recommend you spend your money elsewhere. read more

My sis & I came for lunch on a Saturday. Their customer service is awesome & the food is delicious!

Another average Chinese Buffet! Pretty clean because it is a newer building, but starting to show a little wear, and the typical Chinese buffet owner not doing anything to maintain the property. read more

Great selection of food and very tasty. Competitive prices for a buffet. Lunch selection was quite vast. Lots to choose from.

Please just go to Mc Donalds if you can. The lady at the sushi bar it's extremely rude, if see that you did not tip at your second trip. the workers look unhappy. The food is bland, not fresh. It is gross. Unless you love crappy food do not go there. Somebody will end up with a bad seafood poisoning. I paid 25 dll for me and my 11 year old daughter and I seriously tell you It was not worth 10 dll. eww I still feel sick!! read more