If I could I would give a zero. They are taking advantage of Seniors Citizens with Medicare…read moreinsurance. Seniors Please be aware of this place. Especially when they don't like to answer questions about the price and the total. All they say you don't owe anything today. If you got $350 and you spend $175 you should have $175 left for another pair of glasses they told me no I didn't it was all gone. gone where?? You got $175.00 left over to use. Well you tried this will the wrong woman . What you are not going to do is take my benefits I pay for!! My insurance company confirm I can buy as many pairs of glasses as I want. I was told in American best that I can buy only one pair. Lied !! Well get ready I am going to see what the Consumer FTC got to say! Seniors Citizens like myself are on a fixed income and I will not be taking advantage or see anyone else taking advantage of. Plus they were unprofessional and rude. Yes I went off !! for good reason!! I knew what they were trying to do was wrong! Some things you just don't do!!

I have been coming to America's best to get my eyes checked for at least the last five years. I…read morehave always had a pretty pleasant experience. I feel like because you only go there once a year the Doctor is not super personable with you. My check up today was with Dr. Osman. It is usually with a lady doctor. He was very nice and friendly. He asked me questions and talked to about the changes in my eyes. My appointment was at 9:15 and they asked me to be there by 9 which I was. I was in doing the pretest by about 9:10 and in with the doctor about 10 minutes after that. It was early so it wasn't a big crowd. It was nice and quiet. The staff checked in on me while I sit and wait which was really nice. So when I come here I only usually get my prescription for my glasses. I never purchase in the store because my insurance gets me a better deal at a different place. So I can't speak to the deal that they usually have on your glasses , the buy two pair blah blah blah. But as far as going just to get my eyes checked and get my prescription it's a really good experience.

I have been to this LensCrafters several times though out about 25 years. I have been to others and…read moreother places, like Americas Best. Surprisingly, this place seems to get better with better employees every time. I had an appointment at Americas best, which I was late (I had an unexpected issue arise). I arrived at about 2:34 for a 2:20 appointment and they would not see me. Said I'd need to reschedule for the next week, wasn't rude but wasn't friendly either. She really just seemed frustrated,overwhelmed, and overworked. I didn't want to add to her already bad day so I just no thanks and left. I called LensCrafters who said they did not have any openings but if they had a cancellation they would fit me in so I got there around 2:50 pm. And by 3 I was getting the exam. Not only was it quick and they were super friendly but when it came time to choose my frames and pay the not only gave me a 40% discount but they also gave me an additional $50 off. Because I was $12 short. They worked with me and helped me even more just because. I decided to schedule an appointment for a contacts exam next week too. I am telling you guys this is the best place to go to get an eye exam. Little more expensive but you get what you pay for and this place is well worth it. An awesomely friendly staff that you don't get much anywhere anymore. I don't care how much cheaper the eye exam is at Americas best or Walmart or anywhere. They make up the price with better frames and better deals and they work with you anyway they can. The best and longest lasting glasses I have had came from this LensCrafters. Highly recommended

Super experience. Eye Doctor was helpful in her explaining my condition. Lianna was an amazing help…read morewhen picking out glasses etc. Overall easy, enjoyable experience

To start, Dr. Weathers is the absolute best!!…read more While I live in Nashville, I was staying in Newnan for a while caring for my father and needed to have a few follow ups during my stay, so I hit google and that lead me to Douglasville Eye Clinic. They were able to get me in as a new patient within a few days, and they kept me on the books weekly to ensure I was progressing as needed. Dr. Weather is phenomenal. His demeanor, expertise and overall energy made each visit pleasant, pain free and positive. He took time to explain everything he saw in my eye, provide me comprehensive details on recommended OTC's as well as provided me all the needed details of any prescription he tossed my way. In addition to Dr. Weathers, the nursing and desk staff were all amazing! Overall, great experience from entry to exit here. Highly recommend!

I am very, very pleased with this group. Everyone is very professional. Dr John Weathers is a…read morewonderful Doctor who listens, explains clearly and takes the time to go over things that concern you about your eyes. I really appreciate him. He is excellent. I am very fortunate to have found him.

We had gone to Arbor Pl., Mall for a date night at the movie, and as I was walking in, I took my…read moreglasses off to clean them and the stem on the right side came off. I was a little bit panicked because I knew I wouldn't be able to see the movie without my glasses, and I bought tickets online. We looked around for a place to help and saw Vision Works. From the moment we walked in, our man Julian, took care of us with excellence. I did not buy the glasses at Vision Works because I live out of town, but Julian went above and beyond to do everything he could to make sure my glasses got fixed. He is an incredibly sharp young man who hopes to be an optometrist one day and is well on the way to getting there! I could only believe that someone who took that much care with a broken pair of glasses not from his store would be excellent at fitting glasses. Too bad I don't live close. Ask for Julian when you go!

First off the glasses here are very expensive I see why they offer a free pair !!! This specific…read morelocation is terrible and unprofessional I would not recommend going here unless you don't have a choice pearl vision is so much better !!!!

The Douglasville location has a lady named Tifanny that is super nice, other than her the other…read morelady that works in there is super disrespectful and useless. Got an eye exam and couldn't get eye glasses priced because I wasn't buying the same day so she declined to quote me glasses with the features I wanted. All along super smacking her gum or whatever was in her mouth. Stay away from negative miserable people like that.

I started my morning with an appointment with another eye exam company inDouglasville. I was very…read moredisturbed of how I was received before I even got started. I decided to cancel that appointment & go to My EyeLab right across the street. From start to finish it was a very pleasurable experience. I highly recommend My Eyelab for your eye exam and eyeglass/contact needs. Thank you guys!

The customer service here is outstanding. My mom is on a tight budget and her new glasses broke…read more She needed an inexpensive fix, so we got a few quotes for no-line bifocals, reading glasses, and regular glasses. We ended up getting 2 pairs of reading glasses for the price of one (BOGO!) that were ultimately cheaper than the other alternatives - they were $125 frames w/ lenses and they shipped the for $25 to her house. They also gave us a coupon to have the broken glasses repaired at a nearby place. The selection of frames is limited, but all are listed at good prices. I am so glad we found this place. Usually I pay between $200-$300 for a new pair of glasses and frames.

BIG BIG BIG FAN!! Came by here since the last store we went to was pricey, and this place is sooooo…read moregood! Don't even bother to go anywhere else! We didn't have an appointment as we had already been to one. We had our prescriptions with us and realized that my insurance covers Sears as well. CUSTOMER SERVICE IS THE BEST: A big big high five to Cory for not only being one of the most patient people I have seen in a while, but also he was funny and kind. Secondly, another high five to Sara who was also wonderful, friendly, and professional as well. Both people were running the small store, they had quite a line, and yet, they were all smiles. I can't believe how lucky we are to find this wonderful gem tuck behind Sears. They should really consider having a seperate store IN FRONT. THE PRICES: the lowest I found so far. There are no hidden shenanigans behind their prices. I found their pricing straight forward and honest. Although the selection is quite small and you will not find Versace, Gucci, etc glasses here, they do carry a small collection of RayBan, Polo, Converse, Levis, and other lower end glasses. However! I have to say that the quality of the frames that they do have are much better than the $300 frames I have seen in other stores. With my insurance, the frame, lenses, polycarbon (am I doing this right? lol ) and anti-glare only cost us $68!! Although it was no name brand frame, I can tell it is still of good quality. THEN they are currently having a $99 sale on their sunglasses if you buy a prescription glass. This promo is good up until April of 2013. Hubby bought a RayBan sunglasses WITH his prescription for just a hundred smackaroos. Last year, hubby bought the same thing at Lenscrafters. He had prescription Rayban sunglasses and a Polo frame totalling at $600 AND he had to return them because they didnt get the prescription right on the lenses for both glasses. Although Lenscrafter's customer service was also stellar, I'm gonna have to say the Sears team and their store's prices kicks major booty.

I was a new patient scheduled today and unfortunately due to traffic I was 3 mins pass the grace…read moreperiod. I am so disappointed that no GRACE was extended for a potential new patient and I hope that you all consider this in the future.

I won't be supporting this establishment anymore. I was given the wrong framed and no one wants to…read moretake accountability after I paid over $400 over the phone. I did not get what I asked for and they made no provisions for me to make it right. Be careful when purchasing glasses from here.

They now require you to pay a mandatory $44 retinal imaging fee. This should be an optional…read moreservice, not a mandatory requirement. This is a shameless cash grab. I'd recommend finding another optometrist.

I have been going there for years, Don't waste your time. After confirming with my insurance and…read morethe office several times that my exam was covered I was told at the desk that I HAD to give them an additional $44. They wanted it bad! I had been told 5 times about the no sho fee tho. They were mean and unprofessional they flat turned when they couldn't get that bogus extra fee. They had me waiting around then told me although I been going there for years they had to have that extra $44. So disappointed and I will make sure to tell everyone I can about how they do business. Just nasty....shame on you!

The number of low reviews is baffling. I've been to three of their locations, soon to be four and…read morehave found them all to give fabulous service all the way from the front desk to the financial office. Earlier this year I had keratectomies and cataract surgeries to both eyes. This entailed many visits to the various locations. I was treated well at all of them. My surgeon was Dr. Panda who is polite, knowledgeable and pays attention to detail. I've seen other specialists in the practice who also gave the same thorough care. I will gladly recommend Marietta Eye Clinic to my family and friends.

Absolutely the WORST, RUDE staff! They don't do their job and then when you ask them to take…read moreaccountability for their mistakes, they refuse. I've never had an interaction with anyone at the Douglasville office that had any common courtesy or respect for their clients!

This business does not honor their in-network insurance contracts & give reimbursements for…read moreovercharging patients above what is allowed by insurance carriers. This is against GA state law. If you have not received reimbursement for overcharges according to your insurance carrier explanation of benefits, please file a complaint with the Georgia State Attorney Generals Office of Consumer Affairs. We have filed a complaint, but they will not pursue them unless there are others that come forward.

I have lived in Lithia Springs for more then 20+ years and never knew this place was in my back…read moredoor. I hate it but, I love it. I hate I didn't know but I love that I know now. I was treated so nice from the front door with Tabatha she has such a sweet spirit. And Dr. Williamson that had so much knowledge on us old head contact wears. We don't behave by the book. But my experience here was excellent. I will recommended and I am going back, today actually. It's so much better then going to the mall!!!