We own a 35' fifth wheel trailer that has a lot of miles on it. Newhouse Manufacturing rebuilt the suspension. After a couple long trips one of the leaf springs needed to be adjusted. Newhouse repaired it immediately without hesitation at no charge. Great group of folks to work with. Mick Atwood read more

Well, for starters, I am glad I am not alone in having an unpleasant experience with this company. Alisha E said it best; "extreme rudeness", which is exactly what I got this day, Tuesday, October 28th, 2025. I went to this place this morning to drop off a DoorDash food order, which, as instructed via the DoorDash app, I was to place in front of the door, like most of my other DD deliveries After I got in my car, one of the (I think) two main employees came up to me and said something to the effect of "You think is okay to put the fuckin' bag on the ground? You suck." To which I told him there was no need for him to talk to me that way. I almost went back in to confront him and demand an apology. I left this situation shaking with rage. I do have problems letting go of incidents like this quickly, and it pretty much ruined the rest of my day. I really hope I don't run into this guy again. Because dude, I don't trust myself. read more

Screwed up the first one and charged me full price to fix their mistake I don't recommend for even the simplest projests

THE WORST customer service EVER. I never right reviews so please use this to spare yourself the extreme rudeness that will be thrown at you the moment you walk in here. When I finally got my drive line back after 3 phone calls of rude people telling me they didn't know where the drive line was or the person working on it wasn't there and they never offered to give me a time frame of completion. I was told the quote they gave me was wrong and is now double the amount and I get home to find out that they left a part off. When I called them about the missing part they didn't have an answer and didn't care to fix it. read more

If I could rate this place higher, I would. I have never experienced such a wonderful business before. This business is an example of what all business's should strive to be like. A little bit about my encounter with Newhouse Manufacturing. In September of 2017, my elk hunting crew were starting our 9 day hunt towards Eastern Oregon when I lost my driveline on my truck north of Madras, Or. After several phone calls to other business's, I contacted Newhouse who extended their hands to try and help me with my situation. As the day was on a Friday and most of the other business's gave me an approximate of me being stranded for the next 5 days due to the weekend that was a head of us. Newhouse agreed to help and not only that, they stayed after hours to make sure I was back on the road again that day. To top it off, they had quoted me higher than what they ended up charging me. I tried paying them more but they would not accept it. I can not begin to explain how thankful I am and also my crew for the employee's at Newhouse Manufacturing. A++ service. The driveline that was manufactured for my truck was not only very reasonably priced compared to others, but it is top notch quality. Thank you again Newhouse and I will always recommend your business and use myself when I am back in the area. THANK YOU SO MUCH!! for being there for us. You saved our yearly trip and made a bad experience, good. read more