Had been skeptical for years but got to the point where I was convinced I needed to try something…read more Mackenzie Emery, the HiS, is very skilled, is a wonderful caregiver, and definitely helped me gain confidence. She delivered me the devices today took time to explain everything and walk me through the app and so far they are working fantastic,

This has been a fantastic experience 100%. I have had my hearing aids for several months. Highly…read morepolite and professional staff. Dr. Arab is excellent. She worked with me to get exactly what I want and is insurance savvy. All questions were positively answered. The experience couldn't be better in my eyes. If you want to stop asking "what?" or "huh?" too many times a day, this is the place to help you out. I can highly recommend it based on my experience. The only disappointment I have is that I didn't go a few years earlier.

This was my very first visit to Potter's after a long history of hearing decline. I was shocked…read moreat the level of hearing loss I have after getting my results. Potter's was very straightforward on what type of hearing loss I had along with tinnitus and gave excellent advice on what type of hearing aid I would need so my husband and I could make an informed decision. When I picked up my hearing aid's Lee showed me how to pair them to my phone and the Phonak App. He's very kind and has worked with me on all my follow up appointments. He even helped me pair my hearing aids to my new tablet. I would recommend Potter's Hearing Service to anyone who has hearing loss and think they need hearing aids. You will not be disappointed.

I don't know what the rave reviews are about. If you are on Medicaid, steer clear of Potter's. He…read moretreats Medicaid patients like crap! 3 months and I still have not received my hearing aids. He refuses to order them until Medicaid pays for them first even though I have been approved. This is not how Medicaid insurance works. He is always incredibly rude to me any time I question what is taking so long.

I stop by on Wednesday, March 10, 2021. I am so glad I did. They are in a very convenient location…read morewith great parking. The receptionist, Serena was extremely pleasant to talk to, and seem to understand what I needed. The audiologist has a lot of experience in tinnitus, and I am confident in the care she can provide. Molly Parker

Daniel visited Hope Hearing & Tinnitus 11 months ago, with the promise of receiving relief from his…read moretinnitus. When he got there, he was greeted by a staff that was overly excited... apparently just for his dollars. Fast forward a bit, and after shelling $5400 (yes, over $5k) for devices that just have audio playing wave sounds (in other words you could just put a wave track on your phone/airpods and save $5400), he was never provided with the right insurance codes necessary for reimbursement. After countless efforts to hear back from the clinic, they simply never communicated. After about 6 months, they finally decided to respond with a written agreement which stated that if those devices were returned to the clinic, and any "talk" online about his experience was deleted, he would get a full refund. Lies... It's been several weeks since the devices were returned, and not only has he not received the promised (and legally agreed upon) refund, but the clinic once again is not replying to emails. Hope Hearing & Tinnitus is a total scam, from top to bottom. And the real problem is at the top. Save your dollars & go elsewhere.

Dr Jill is the best in her field! We got new hearing aids…read morefor the first time a month ago and I been hearing conversations with people at our table and not just the back ground music. Easy to use and adjust on my phone. Thank you Dr Jill and excellent staff and service !!

What a great audiologist ... her attention to detail and making sure that I understood everything…read moreis above and beyond what was required. She and her staff are so friendly, patient, knowledgeable and kind! HIGHLY recommend ...

For almost seven years now I've been going to Cedar Rapids Hearing Center and have been very happy…read morewith the quality of service that they have given me. I have been wearing hearing aids since I was 15 and am now 67 years old. So I've seen many doctors throughout those years and feel I'm fortunate to have found Cedar Rapids Hearing Center. They are the best!

From the owner: Our goal is to provide the best possible hearing care based upon our patients' individual needs. We…read moreprovide a complete array of services related to evaluation, habitation and prevention of hearing loss. These services include comprehensive hearing evaluations, specialized diagnostic testing, a complete line of hearing aids and hearing conservation devices and strategies.

I have been a patient of dr sandell for 4 years. She's a super nice person and takes time to find…read moreout how you are really doing. I've used her primarily for my annual exams and blood work. I can generally get an appointment pretty quick. Her nurses are super friendly and the facility is clean and new. She takes time to come in the exam room and sits down and asks how I'm doing. What's troubling me, how I feel. She never scolds me but gives me useful suggestions. I feel she cares about my health. She doesn't throw a lot of medical jargon at me or make me feel unimportant or rush me out. I referred my co workers to her and even my mom. They all have had great things to say. If your looking for a doctor who talks to you like a real person then go with dr sandell.