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    Newtownabbey Autos

    1.3 (4 reviews)

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    16 years ago

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    Glengormley Car Care

    Glengormley Car Care

    (3 reviews)

    The WORST. These…read moreguys replaced my handbrake cable. The next day, it snapped, and was hanging from the car, dragging along the road. They took a fair bit of convincing to accept that they had to fix it, even after seeing the cable hanging down. Everyone makes mistakes, but the thing is: there are PROCEDURES to avoid making mistakes, when it comes to maintaining your car properly, protecting lives etc.: guidelines on how much to tighten things, crazy notions about having senior people checking what junior employees do, etc. These guys obviously don't follow any such procedures. Avoid at all costs.

    I have been dealing with Glengormley Car Care for 14 years now, since I first moved to the area…read more They were recommended by a neighbour who had also been having his car repaired there for several years. In that time I have always dealt directly with Lawrence or John but find the rest of the staff very knowledgeable, friendly and helpful. Where any work has been required outside of my normal annual service & MOT check, I am always informed (accurately) of the cost and asked to authorise before the work is undertaken. The number of cars etc. which are lined up outside awaiting work every time I visit is a testament to the popularity of this business in the local area From my experiences I have had no hesitation in recommending these guys to several of my friends, colleagues and family - who have all reported that they are pleased with the proffesional, efficient service they have received

    Scott's Garage

    Scott's Garage

    (3 reviews)

    I recently had my BMW 1-Series serviced at a garage in Bangor, the follow up report suggested that…read morethe engine had " Excessive play in the timing change", although no symptoms or diagnostics supported this report. But this could be catastrophic, if the timing chain jumps on the cogs or the actually brakes while the engine is at high revs. The garage gave me an estimated cost to replace the chain to be over £500.00. I was obviously concerned, but because I had doubts about this report I decided to get a second opinion from Johnny at Scott's Garage. Johnny took the time to do a thorough inspection of the engine, run complete computer diagnostic report, and a test drive. His conclusion was the timing chain appears to be serviceable and of no concern at this time. Johnny a competent and experienced engineer, who at short notice gave me his valuable time and honest opinion. What more do you want from your garage? I will certainly be using Scott's Garage at Dundonald for all my car repairs and servicing requirements in the future. Thank you. John Dawber Bangor Co.Down.

    I'm going to sound like a complete Daddy's girl today (which isn't too far wrong to be honest...),…read morebut my dad has been impressed with Johnathan Scott since going to him with car problems three or four years ago. And he's never looked back... Scott's Garage was initially based on the Ballyregan Road, which was handy enough for us being less than ten minutes down the road. My dad took both his car and my mum's for MOT prep, for repair when he had a couple of accidents, and just general look-overs. Johnathan would always give my dad a lift home before starting work on the car, which was really lovely of him, and meant by dad didn't have to use public transport (it's been a while), or get a lift. Last year (I think...these years start to roll into one after a while), Johnathan opened up a new garage in Carrowreagh Business Park, allowing him to expand his business, and still provide the same great service. My dad has never had a complaint about him, he works incredibly hard, and offers his services are incredibly decent prices. What more could you want?!

    Wrights

    Wrights

    (2 reviews)

    Customer care? Collected my mother in laws car....had been…read morein for a bumper and paintwork. She paid a disinterested receptionist who pointed to the car though the window....no hand over, no customer satisfaction request, no run through of what was done or guarantee to be proud of, just there's the key, pay, sign the car was being collected and bye. It would have helped the receptionist no end if she could get out of her chair! Poor customer care....car looks good but so it should. The company doesn't need people as a robot would suffice!

    They let us down big-time this week. Being a driving instructor, my husband gets into the odd…read morescrape due to the learners being nervous or hesitant, and due to this recently had to leave his car into Wrights to have the bumper repaired. At the same time, he was due to be changing cars to a new model, so could not do this until the old car was repaired so he could trade it in. He dropped it into them on one morning, he was told he would get his car back later that afternoon, that it was a very quick job. Nothing happened - no call, nothing. He waited three more days - all the while his new car is sitting waiting for him and he can't claim it. He drove past in his replacement courtesy car and his car hadn't even been moved from where he had parked it. Only today, A WEEK later, has he got his car back, and he was the one who had to call them to find out what was happening. Not good enough if you ask me. If they had said at the start; 'It will be up to a week's wait" we would have accepted that - but they didn't keep their promise. Shame.

    Newtownabbey Autos - autorepair - Updated June 2026

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