I came in this morning for it to purchase two tires for my front end. Invest in three hours. there…read morewere several customers ahead of me, so I left my car and came home. Unless than three hours I got a call that my car was ready to be picked up. I got excellent customer service, a guarantee and I enjoyed the whole experience. My boyfriend even decided to purchase some tires also.

Much thanks to Roland's Tire & Auto. They helped me with a car problem, and they squared it away…read morevery quickly. Service is always great and the staff is top-notch! I have used them before on many an occasion, and I will continue to do so. Thanks you so much!

Sadie was very helpful and the car wash is amazing I would recommend it to any oneread more

The employees constantly trying to convince you to get a membership is quite annoying. Also, my…read moretruck had dirt streaks all over it after going through the wash! I watched and some of the brushes ARENT EVEN TOUCHING the vehicle. For $22.00....I had to go home and HANDWASH my truck any way..... What a waste....y'all should really go out of business. Don't waste your money. (ESPECIALLY on the membership! Been there, done that.) Also, the watered down cleaning supplies are useless too......

Called made an appointment on 5-9-24 gave my Vin number make and model of car got a quote. Also had…read morethe option to bring my own windshield. The quote was ($389) that's with tax if I brought my own windshield it would've been($125) that's with tax right by the expressway (4186) Jackson Ave Memphis TN 38128ph#1-901-937-0588) I checked all around for a cheap windshield replacement service and this is the only one that came close to what's affordable for getting my windshield replace good price good service they ordered the windshield at 12 noon windshield was put in by 130 I was out of there by 1:45. I pray I never need another windshield or any other kind of car window treatment but if I do, I will most definitely go back there it's known by two names, astral glass repair and Discount Auto Glass they both the same company take cash and credit cards.

A 2" crack showed up in my windshield, and 2 days later was 24" long. Further, when it rained, I…read morehad water in my car. That's not good. My contractor recommended Discount Auto Glass. They came to me the next day (well, they came to my house... I was at work), and repaired it just fine! 3 weeks later, I've still got water coming in. I took it back to them, asking them to replace the sunroof seal. The guy said 1.) It isn't the seal 2.) Give me 20 minutes, and I'll flush out the seal, and show you how to fix it. 3.) No charge. Thanks Hard to argue with service like that.

Short summary: This was one of the best car buying experiences I had. There is a bit of an…read moreover-eagerness and an attention to detail that can be grating, but the experience was gratifying. Our car buying experience was under 2 hours which is, in my experience, unheard of normally for a purchased on loan vehicle. Full story: I was in the market for a used car and being new to Memphis did not yet have any idea about the numerous car places scatter everywhere, especially on the Covington Pike Car-O-Rama area. I tend to avoid the really large places and branded places, since I shop used and every experience at maker/dealer places has been less than exceptional. After scouring through many of the small lots and seeing lemon after lemon (seriously, places charging 13k for a 2012 VW CC with completely ripped up interior because they catered towards those in dire need) I ended up passing a Drivetime, albeit on Winchester. I've always had an extremely negative opinion of DriveTime for no reason other than that I assumed they were vultures based on the marketing/spam material I had received or seen before. I stopped in the one on Winchester and looked at some vehicles, but they didn't have the ones I wanted and the website showed them all at Covington Pike. They were precious and tried to keep me there offering to transfer all the cars if needed, but I insisted that I would rather drive with my wife than wait an hour for each car. This was a great idea, the Covington Pike DriveTime is very nicely put together and looks like a Credible place to buy a vehicle. Upon entering we knew what Vehicle we wanted to see right off the bat, but it was on hold so we were a little put off and sat to look at the other Vehicle notes we had taken on my phone (since we had looked online before leaving). This was the point that subtracted half a star for me: One of the representatives asked to help me and I declined, after a short back and forth where I pleasantly continued to decline the representative got rude and I informed her I would not be working with her. After that things went amazingly well, we were walked to all the vehicles we wanted to see and liked none of them but luck was on our side and the vehicle we wanted came off of Hold. A brief test drive and we were away. A strange bit was that the representatives switched off during the sale which was something I had never seen before, but this did not bother us. Everything was done with a fastidiousness that would be the envy of an uptight British Banker from 1920. After we had everything looked at, marked down, and approved away we sat with the manager Kevin Harris who was charming and very eager to explain anything we asked. We signed off the obligatory 15 documents in a recorded session and turned to find our car washed and full of gas. Great job guys.

DO NOT EVER BUY A CAR FROM DRIVE TIME!! They are a Scam , they sold me a 2019 Hyundai Elantra , i…read morehad only had the car for 1 day and it immediately broke down on me on the side of the road , it also started over heating and smoking really bad , so I immediately had to return the car , then they told me it was going to be 10 business days before I could get my money back , I REPEAT DO. NOT BUY A CAR FROM DRIVE TIME ON COVINGTON PIKE IN MEMPHIS TN.