**Unresolved damage and lack of follow-through**…read more We engaged Nice & Fresh Cleaners for a routine home cleaning in March 2026. Immediately following the service, we identified damage to multiple pieces of furniture across several rooms. We documented the condition promptly and notified the company. The owner, Bowie van Ling, conducted an in-person inspection on March 16. During that visit and in subsequent communications, we requested that the matter be addressed through the company's stated liability insurance coverage, consistent with representations on its website. Despite multiple follow-ups, we have not been provided with a certificate of insurance or a clear path to pursue a claim. Additionally, we received an invoice for the March 11 service weeks later that was marked "past due" with a due date that had already passed prior to issuance, raising concerns about billing practices. We made repeated good-faith efforts to resolve this matter directly. As of today, it remains unresolved. While the company represents that it is bonded and insured and takes accountability seriously, our experience did not reflect those assurances. Based on this experience, we cannot recommend this company. We have also submitted a complaint to the North Carolina Attorney General after attempts to resolve this directly were unsuccessful.

I have never experienced a group of more professional and dedicated cleaner, they were thorough…read morequick and every bit worth the price. I could not be more grateful and will happily continue to use this service exclusively 10/10

Balken Cleaning Service has been helping me stay on top of my housekeeping for months now! I've…read morebeen happy to get out of the house while someone else does the 'heavy lifting' chores and Kaleigh is so responsible and her attention to detail is great. 100% recommended!

I'm not one to write a review, but I really have no other option at this point. It's unfortunate…read morebecause I am a business owner too and I tried to give Kailee plenty of opportunity to discuss with me the level of service that we received on July 5th. I have even waited a week before writing the review due to attempts to contact her and to allow myself some time to reflect. After no return calls or messages, I thought it was best to let other potential customers know about our experience. We rent out an AirBnb space and needed a company to clean when we were unavailable. I scheduled Balken Cleaning for a same day turn around on July 5th between the hours of 11AM - 3PM. The price she quoted me included cleaning for the entire space and completed laundry for the linens and towels. Unfortunately, we were very disappointed with the level of service we received and I attempted to contact Kailee to give her a chance to address the issue personally. I took her word for the services she would provide for the price she quoted, but it seems that she took advantage of knowing that I would be out of town and unable to check up on the work that was done. 1st: BEER EXCHANGE WAS STOLEN! The cardboard pack was very clearly labeled "GUEST BEER EXCHANGE TAKE A BEER/LEAVE A BEER". When I spoke to Kailee regarding this she said that it's their policy to throw out anything remaining from the guests. However, the only thing missing was the beer and there were still condiments in the fridge and food in the freezer. 2nd: LACK OF ATTENTION TO DETAIL. Dead moths in the window sills and smudges on the windows were a dead giveaway that they didn't get everything clean as they promised. 3rd: NO LAUNDRY WAS DONE! We paid for the laundry to be completed. Instead they threw the bed linens into a trash bag, tied it up, and put it in the supply closet. The towels were hanging around in the closet, but they clearly hadn't been washed either. 4th: ALL OF MY CLEANING SUPPLIES WERE STOLEN! I keep my supply closet stocked with the items I use to run our rental, including the cleaning supplies that I use. None of them were found anywhere in the rental. 5th: TARDINESS & LIES: When I checked in around 1PM to see if she had any questions, she said they were just about there. I should have received a phone call to let me know they were running behind. Then they finished in an hour and a half. When asked about the quick timing for the laundry, she said it was all finished. In summary, I do not recommend this company unless you are OK with being taken advantage of, lied to, and stolen from. She told me that she uses a team of 2, herself and her business partner. Well, I am a business owner too (other than the AirBnb) and I do not run our successful business by taking advantage of our customers. Especially for a first experience, it's important to leave a lasting impression so that your customer wants to keep coming back or using your services. We were thinking of potentially using a cleaning company on a regular basis, but after this experience I sadly say that I'm not sure I will be able to trust anyone again. I wish anyone looking for a cleaning service the best of luck, but you should not look into this company because they are not honest.

I highly recommend the deep home clean. Catie and Marta were incredibly thorough, totally…read moreprofessional and even loved up on my dog. Totally worth it to do this at least once a year - my house looks sooo different I have hung out around the house a bunch just enjoying the clean. I also feel good they did not use any harsh chemicals to get the job done - nothing washing down the drain killing the planet or poisoning my dog. AWESOME people, AWESOME service. If i could give more stars I would.

I would recommend Green Bee Cleaning of Asheville to anyone. My renters left my house in a state of…read moreunimaginable filth and two welcome friendly faces arrived to help in my desperate hour of need. They worked really hard and the rooms were barely recognizable after they had finished. They managed to find my home again under the filth and I am so grateful to them for that.

Very responsive and very affordable compared to other cleaning services in the area. Brittany was…read moresuper communicative and sent pictures once she finished cleaning. The place was in good shape after and pretty clean! Overall, would recommend!

Shawn helped us redesign our kitchen. Despite the odd shape of our kitchen, Shawn helped us create…read morea unique and beautiful design that works really well for us. We had never taken on such a large renovation before and we attempted the renovation during the pandemic. Shawn helped with many creative ideas, beautiful colors and always kept our ideas for our new kitchen as part of the project. We love cooking in our new space, everyone who visits comments on it's unique design and beauty.

I hired Shawn after I bought my 1947 cottage. I knew I needed a professional designer to put in a…read moremuch needed modern kitchen. I had never been through a kitchen reno before and Shawn and her professional team made it all turn out fantastic. Shawn is easy to consult and communicate with, has fabulous space and material ideas. She also honored my unique style. The install of new custom cabinets, butcher block counters and other items ( new lights, ceilings, paint etc) worked out great. My space went from a very tired dark look to bright and wow! The kitchen function is much improved as well. I highly recommend Shawn and Align Design.

Very responsive, professional, friendly, and they did a wonderful job with cleaning my house…read more Highly recommend. We will be working with them regularly for the long term!

Lesly has cleaned my home three times, she is always consistent. Each time my home is sparkling…read morewhen she is finished from the corners of my basesboards to the kitchen appliances. My bathrooms are spotless and the hardware looks like new. Many services I have tried are very good the first cleaning but then in subsequent visits the quality of the work diminishes, so happy that's not the case with Home Sweet Home Maids.

Finding good people seems so hard sometimes. TransArc…read more(Benjamin) totally rescued us. Our building project had stalled because we needed energy calcs completed in a very short time, Benjamin worked over the weekend to get everything done to a very high level and very reasonable cost, especially for architectural work. We wouldn't hesitate to seek out TransArc Design for any future work. Highly recommended