There is a time when you need the medical staff around you to be competent. This medical facility…read moreis not the place if that is what your looking for. They do not have the air of professionalism. Staff seems to think you are bothering them by needing medical attention. As I sit in the outpatient radiological services I am reminded how ill managed this hospital is. I "pre-register" over the phone and they have no clue who I am or what I am doing here. This is not what you want when you dealing with medical issues.

Went into the ER with suicide attempt. the one RN who is a compete bitch i cant remember her name…read morebut she is older, with shorter blonde hair, she usually wears pink scrubs and works evening/night shift. she is so horrible. First didnt know how to take blood, stuck me 6 times. the last time she hit a nerve that sent a shocking shooting pain literally up and down my whole arm top to bottom. to this day i have nerve damage from this!! I can no longer get blood taken from that area. She is also really nasty, has the worst attitude very rude, uncompassionate and doesnt care about her job. she made me feel like complete shit as a person and made my mental health symptoms worse then when i came in ! GET A NEW JOB, YALL NEED TO FIRE AND HIRE NEW NURSES WHO ARE KIND AND WANNA HELP PEOPLE! DISGUSTED AT THIS PLACE EVERYTIME.

Good, efficient clinic that was not busy the day I visited. The doctor was friendly and competent…read moreand the receptionist efficient. My only complaint is that they force pay parking for people outside of walking distance.

I was there this morning , second patient. Been going there for 9 years , even though I have my own…read morefamily doctor . ( Sorry doc I went there instead of making an appointment with you ) for convenience. I thought I will get a requisition for lab works from the walk in clinic and then I can proceed to the laboratory right away. First time I saw Dr. Simon Mcbride . He was very rude . He didn't even check my heartbeat / pulse when one of my complains was palpitations. I was telling him with what I read about my symptoms and he said why did I come and see him , if I believe or know what I read . All the the time he was talking to me he was facing to the counter while writing. He completely forgotten the Medical Hippocratic Oath. You will never see me again .

Dr. Ajayi was our family physician. From the beginning of our interactions, I experienced what I…read moreperceived as a rude, dismissive, and unprofessional attitude during appointments. On one occasion, I was trying to translate for my brother because he has limited English proficiency. The doctor interrupted and insisted that he answer questions on his own. On another visit, when my mother tried to help me answer a question during my appointment, the doctor stated that only I should respond and said that if my mother continued speaking for me, she would have to leave the examination room. My mother had a painful skin lesion on her leg for about six months. At the first appointment, the doctor examined it, identified it as a mole, and said it could be removed at a follow-up visit. We returned as scheduled and waited for some time. However, during the follow-up appointment, she unexpectedly said it was not a mole but an ingrown hair and advised my mother to go to a cosmetic clinic and pay for removal. I pointed out that she had previously said it was a mole and expressed that, in my opinion, it did not appear to be an ingrown hair. In response, the doctor stated, "Are you going to teach me how to do my job?" Later, my mother sought a second opinion from another physician, who confirmed that it was not an ingrown hair but another type of condition. During the same period, we requested referrals to specialists: a dermatologist for my mother and an ENT specialist for me, due to ongoing breathing difficulties. The doctor told us that the referrals would be sent directly to the specialists, so we were not given copies. Over the following weeks, I repeatedly called the clinic to check whether my ENT referral had been submitted. I was given different explanations each time: sometimes I was told there was a backlog, and other times no one answered the phone. When I called again because my breathing issues were ongoing and I wanted to see a specialist as soon as possible, I was informed that Dr. Ajayi had refused to send the referral, stating that she believed I had been rude to her. I was also told to find a different clinic and a new family doctor. I strongly disagree with this characterization. From the beginning, I treated the doctor with respect. However, I believe that patients have the right to ask questions, clarify contradictory medical information, and advocate for their health or the health of their family members. My intention was never to be rude; I was simply raising concerns and seeking appropriate medical care. Unfortunately, throughout our time as her patients, my family and I felt that our concerns and health issues were not taken seriously. We often did not receive adequate attention or follow-up for our medical concerns. As a result, my entire family decided to transfer to a different family physician. I understand that finding a family doctor is not easy, and I do believe that physicians deserve respect. However, respect must be mutual. Patients also deserve professional, respectful, and attentive care, and their medical concerns should be addressed properly and in a timely manner. Throughout my experience, I believe I remained respectful; when I raised concerns, it was only in response to conflicting information or what I perceived as inappropriate handling of medical issues. Advocating for one's health is not disrespectful--it is a necessary part of patient care.

As a tourist, last thing on my mind, was to get sick. We…read morearrived the day before, by train. During the lengthy trip, I started to get really sick, struggled to breath. Then I realized that I had to see a dr. The only thing I has easy access was google. After reading previous feedback. Thought we would take the chance. We took a cab to the clinic. I went in and explained my situation. Ya at that moment I realized. My health insurance from the states was not really valid. Long story short. I was really happy that these folks were able to see me with in 30 mins and write me a prescription. I was able to get filled in the same building. Granted we paid cash, was happy that these folks worked with this tourist to get a dr visit. Dr. Gahly was very knowledgeable and understood right away the problem! Thank you for caring!