Five-plus hours isn't enough! I've been dreaming of this visit since 2021, when I experienced the…read moreQC Terme magic in Chamonix. So I planned my entire day around my visit. Lots of folks have described the many treatments all over social media, but I'd like to focus on the excellent buffet lunch (optional but worth every euro). I travelled 6,000 miles to get here and I'd do it again in a heartbeat. Note, the front desk staff is overworked and understaffed!

This Instagram spa is very beautiful! I love how creative all their spaces are and it was…read morerecommended to us by a friendly dress shop owner in Como. Unfortunately, we did not enjoy our experience. While everything looks incredible on camera and in-person, the actually facilities could be better. We went on a weekend and it was packed. I understand that it could be busy on weekend, but this felt like next level. There was pushing and shoving both from the guests in the locker room and the staff. I felt bad for the overworked cleaning staff. I didn't like them pushing me from my locker. The lines were also very long in the locker room. We were hoping it was just a hiccup in the lockers, but all the facilites felt like this. The seats were left soggy and wet. They were packed and sorta loud. It felt more like a public pool than a spa. I think if I went in with the mindset that it had a public pool/gym feeling and very packed pretty spaces I would've liked it more. We booked three hour entry and left within the first hour. They also were out of water. It was still very beautiful, we just had a bad experience.

I knew this place by concierge. I went on foot 15 minute…read morefrom dumo. 2minute work from Subway. It's huge place here.So I was able to find easy. Look so nice! old and real terma spa. it's spacoius. I suggest coming with someone. It' about cost entrance fee 45euro. Just changing someone choice plan. spa,hamam,finger food,wine and juce. those into entrance fee. My friend ate hum so much and had fun drinking sparkring wine at the garden. We add 25min massage. She was so tired and refresh by water pressure. we went around 10~12kind of water press and sauna. then,got a massage. Waiting massage room every ready,drink,cookies and soft candy. She was excited,we just met few days ago. Make a friendship easy by here. She was excited and got energy.She took a bath since few days(her staying hotel room wasn't bath tab. Then,we had finger food and yogrt.What a healthy time!! Went around gardens's pool. We just rest train sauna .Milano train here,inside warmer. She told start her's background. This spa was icebrocked us. Some people came couples and man. man is maybe just friends?no idea. She said only entrance fee,it's too expensive. but full package it is."it can do all day,ITs NICE!"

It was a traveling day and I needed to unwind. Me and one other person booked their 90 minute…read morepass. We had to make reservation in advance. When you arrive they give you a robe, slippers, and a towel. I've been to plenty of spas and this one was pretty small. They had lockers and showers but not much amenities and toiletries. It was pretty basic. Like they didn't have extra things like makeup removers or combs. But they did have a hair dryer and toothbrush. For the co-ed area was their sauna and steam room. Both were small but the sauna is especially small. They also had a pool and places to lounge at. None of the chairs were heated. They did provide water, tea, and some cookies. Not much snacks. The 90 minute pass was 40 euros. Since we are diamond members it was half off for us. Probably would't go again.

Highly Recommend! This place is amazing…read more Great service and the hotel was very nice and organized with good ambiance. Service was excellent. Staff were very nice and helpful. The staff is the most friendly and amazing in every way. 15 out of 10!! Everything here has been amazing t the food, rooms and service. The EER SPA is one of the best I have been to in the world for hotels. The only negative is they allow kids at certain times but that's ok and can go during adult hours. But be aware of this when you come to relax and leave your own kids at home. If I had my son he would love it here and I'll bring him next time. Food was excellent. Everything we had was fresh.

SANTA MARIA!!! This hotel is spectacular. My partner and I truly had the best time. We didn't…read morerealize it, but we arrived for opening weekend at the hotel. It's still the off season so it was quiet and fantastic. I booked using Amex FHR and the hotel graciously upgraded our room to a junior suite. We were celebrating my husband's bday and they left a bottle of prosecco in the room as well. The concierge and front desk team were really responsive via email leading up to our stay. They helped me book an agriturismo for lunch, as well as some spa appointments. The service is just astoundingly good. Andrea at the ristorante was a joy! The gentleman who works at the bar with glasses and the gentleman who just moved back to Italy from Canada were also lovely! The boutique is SO cute and shockingly reasonable. The woman who works here was very helpful in finding the right sizes and colors. The spa is out of the world. If you're not staying at the hotel, I recommend booking a treatment or buying a day pass to experience it. It's so gorgeous and absolutely massive. We loved the hot and cold pools and showers. The grounds of the hotel are beautiful and meticulously kept after. The views of the Lake are beautiful and best enjoyed from the hotel's front lawn. The hotel is, of course, quite expensive, but you get what you pay for! The staff here don't miss a beat and our stay was full of little, meaningful surprises. It really is such a special place!

First, let me say I rarely give a 5 star "Woohoo! As good as it gets!" for anything. That said,…read moreAquaria Thermal Wellness Centre of Terme di Sirmione is the most amazing places on earth! If you are anywhere near Italy, you have to try Acquaria! Indoor and outdoor thermal pools, an outdoor fresh water pool for fitness courses. Saunas, steam baths and emotional showers. Multi-sensory Relaxation Areas, comprising the Wall Salt, Music and Starry Sky Rooms. Personalised treatments, hydro-massages, massages, targeted programs. A sauna circuit comprises saunas, steam baths and emotional showers for an enthralling multi-sensory experience. Six types of shower for a multi-sensory water experience. Different in temperature, intensity, colour and fragrances, the Hot Fog, Summer Storm and Tropical Rain showers in one path and Cold Fog, Cold Rain and Cold Temporal showers. Aquaria has created different relaxation rooms: the Salt Room, the Music Room and the Starry Sky Room, each with its own specific characteristics.

Upgraded room, yay!, with balcony! Best view of Lake Como on the rooftop bar/pool! Great pool and…read morebar albeit pricey drinks & bites but view was more tuan worth it! Yep is it reasonable €700 a night this time of year, absolutely! Attended my nephew's wedding at Villa geno just across the lake with water fountain as backdrop... fun evening that lasted til 3am!

This was our first visit here. There were many great aspects to this hotel but unfortunately, many…read morepoor interactions as well. At check-in, the staff on the lobby floor were all very helpful and friendly. The room was also very spacious and clean which was great. Modern finishes and updated compared to other options in the area. Views from the room we had were also very nice, especially at sunset. It was great for our family that this room we booked had 2 bathrooms and a pullout bed, though the pullout bed was very hard and not very comfortable. We appreciated some of the complimentary gifts provided due to our Hilton status. Where the service slipped, was at the pool and rooftop area. On our second to last day, 2 of us decided to head to the pool around 3pm. It was busy and there were not any spots to sit/lay down. Many chairs had towels and belongings left on them where people had either left to go into the pool or left to their room to come back later or potentially not at all. We waited for some assistance near the bar area and eventually, some other guests arrived, trying to scope out spots as well. After about 15 minutes, I approached one of the guys walking around and asked if there were any spots available. He talked with one of his partners and they walked around a bit and said everything is taken (no kidding). I asked if any of the spots were just towels people left and they were done for the day and he claimed it's impossible to know. He then said to wait off to the side and he'd get us a chair to place our things so we could go in the pool. We stood off to the side (in the hot sun) for about 20 min and he never brought us the chair. We watched him walk around doing other things avoiding eye contact with us. Yet, his colleague helped another couple who arrived after us get a spot. We decided enough is enough and left. The staff need to do a much better job cleaning spots off when people leave and actually follow-through on their work. Additionally, there should be time limits so that someone cannot claim a lounge chair in the morning and use it all day long so that no one else can use the pool. There's limited space to begin with so something should be done. Additionally, the pool closed at 6PM which I think is very early and pretty unreasonable. I'm assuming this is because they do not want the noise or inconvenience for their restaurant but still. The restaurant is a whole other experience, but overall, poor food quality, slow, and overpriced. Overall, if visiting Como again, I would likely choose another place to stay as this location could use some improvements to quality of service and overall value when looking at your nightly price.