Georgea did a fantastic job on this file; as with all her past files with me. I've been selling…read morereal estate for a little over 8 years and Georgea was the first loan officer that I've dealt with that I didn't have to chase around, wait days for an answer and have always felt that our file was her most important! Her knowledge about all the loan products & process is key to helping us as Realtors not have to worry about the mortgage side of our business and know that our clients are in the best hands!

I worked with Darrel Williams during my refinance process. He was very diligent in his work. He…read morekept me informed during the entire process & was always happy to take my emails or calls. I would have gone bald during the process if it wasn't for Darrel. He was my saving grace.

Kerri is an amazing person to have on your side. As first time home buyers we didn't have any idea…read moreon what that process is like, or what "the next step" is. She kept in touch every step of the way, explained in words we can understand (for the most part, that is haha) and gave clear direction on what we needed and how to get them. She helped us immensely throughout this process and is very knowledgeable. I would highly recommend Kerri!

After an internet search in November (first mistake) Brian from Affinity called me to work out a…read moreLoan program, after sending all the requested docs. he assured me "even if the appraisal comes in for less..." so out of pocket I pay for an appraisal. No closing after lost loan option, again attempt to secure a loan..they say wait a month for a new program, never hear back from Affinity- after calling about my complaint that I paid for the appraisal he informs me that the Appraisal came out low so he couldn't do anything about that. I still have the email where he said even if it came up short we can get a loan. waste 4 months waiting on this Company and 400 dollars on an appraisal that another bank cant use. Dont waste your time here. Honest Customer service during the potential Sale is the best i can say.

Very disappointed with this company. "Locked in" a rate on conventional cash-out refi on an…read moreinvestment property and loan took longer than normal to get approved. When finally approved, the "investor" apparently was dragging their feet funding. Then I was encouraged to move the loan to another investor however that investor would require me to pay, can't remember, either an eighth or a quarter point higher, but would get the loan funded and closed. Finally out of frustration I agreed to do this but asked that as a good faith move on the part of Affinity to refund my appraisal fee. They agreed to do so but when I got the pre-closing statement, no such adjustment was made. So spoke with the title company and they called Affinity and he told them he would send me a check. The loan has been closed now for a month and after two requests, one by email, one by phone, no check. Update: Well, I got the check, about two months after the close. I won't speculate what drove it. I hope my experience is the exception, not the rule.

5.00 Justin is…read morealways a wealth of information and explains things so you understand. He is passionate about helping people achieve their dreams. We did have some issues come up but that did not stop him one bit from making sure everything was taken care of properly and we were still able to close on time. This is the second time we have used him to purchase a home. We truly appreciate everything he has done for helping us.

Justin is very helpful and was always available to answer all my questions. The process was smooth…read moreand not a hassle at all. I enjoyed working with them and look forward to working with them in the future.

These folks have been fantastic to work with for a first time VA buyer from start to finish. Tara,…read moreKaitlyn & Debbie have been upfront 100% of the time, and helped us score a lower rate than expected on top of getting us exactly what we asked for. If we ever decide to refi or buy another home, we will choose them again without a single doubt. I'd recommend them to anyone looking for a mortgage broker.

The entire experience was awesome. The whole team always…read morekept us updated answering any questions we had. I highly recommend Academy Mortgage! SamB

Leon was absolutely stellar when we got our home in 2021. In an aggressive and white hot market he…read moregot our family a WONDERFUL rate and walked us through the process with ease. He came recommended from my boss and I couldn't be more grateful. Getting tons of equity on our home now and the website portal is super easy to navigate. Thanks guys at Academy!

Leon and his employees are extremely kind. The poor rating is due to their mistakes that cost us a…read morelot of money and time and their poor communication skills. First, we applied for a mortgage so that we could finish fixing-up a home that we purchased outright. Well, the money that we needed for fixing-up the home was much more than we had in the bank (HGTV shows are honest about that). Unfortunately, Leon applied for the wrong type of mortgage, he completed the application for a fully completed home instead of a renovation mortgage. When he realized his mistake he apologized and referred us to a guy that issued short-term loans. We were grateful for the loan as we were not aware of any other options. The interest and fees that we had to pay for this loan were well over $6,000. We rushed to finished the home in two months and were able to pay-off the short-term loan with the mortgage that Leon helped us apply for. Adding insult to injury, we had to pay over $3,000 for his mistake because he charged us for holding our interest rate for the time that it took us to complete the home. In no other business would the customer be responsible for the producer's mistake. Their communication is poor, not only because Leon completed paperwork for the wrong type of mortgage but also because Kristen Link handles most of the underwriting and her emails are unorganized and lack professionalism. When asking for clarification, she would respond with an even more jumbled email. The last thing is that we have had our mortgage for three months and we received another jumbled email from Kristen Link requesting more information or else the loan will not be verified. What?!?! First, it took a series of emails asking for clarification to understand exactly what she was requesting. Second, the employees at Academy Mortgage failed to send all necessary information or communication to the mortgage company before the loan was issued. Third, our vacation time was abruptly interrupted because they failed to do their job. They cost us an additional $9,000 (that is an exuberant amount of money for us), an unnecessary amount of time fixing their mistakes, and an extremely frustrating experience due to their poor communication skills. They are nice. They are not worth the time, frustration, or money.

Corey and his his team were AMAZING! My husband and I sold our home in early October in another…read moreState. Before we listed it Corey pre approved us and we were able to secure a new build. Over the years we have bought and sold several properties and this was the BEST transaction. They were very organized and got all the information they needed from the start. There were no surprises, except that Corey was able to get us a lower payment and interest rate!

Amazing people! I was working with a previous lender and…read morewas having a horrible experience. I was then referred to Evergreen and started working with David. He explained the whole process to me, answered all my questions, and would even call to see how my house hunting was going. We only had a certain amount of time to find a house and get our loan processed due to our lease at our rental having to be renewed and the team at Evergreen made our dream of owning a home happen in a very crunched amount of time. Thank you David and Megan!!!

remier definitely pays a company to remove their negative reviews. There is no way no one else had…read moreto put up with what I did. Unprofessional, rude and sneaky business. I'm lucky to be in my home finally but you need to be warned about their business practices and affiliations that ultimately leave a buyer at the mercy of the lender and builder. What a nightmare. Team Lane had to be taken off of my file toward the end because he could not help himself from himself. Team Mandi took over and they got me to the finish line. Not without a lot of unnecessary stress. Very disorganized and not interested in being an educator with their clients but rather condescending bullies. Not a company I would ever recommend to anyone in my lifetime.

The review of two Mortgage Companies (A cautionary tale and…read morewhy staying local is key) Sorry if this is a little long winded but I have to give high praise to Tina Burney of Premier Mortgage Resources here in the Treasure Valley. I don't write reviews on goods or services unless they are really bad or really good. And now The Rest of the Story.... I decided I wanted to go from a 30 yr fixed to a 15 yr fixed and pull some cash out. Having been a mortgage loan officer and California real estate licensee for 20 years, I know the business. And because of that I know that my situation with my finances, credit, stability, etc is what we used to refer to when I was in the business as a "slam dunk" deal. I decided to contact my current mortgage holder, Freedom Mortgage for this need because I had been with them for over 5 years. What a mistake that was! Long story short, Freedom Mortgage company was inept, unprofessional and non-communicative. After 3 months of playing with this company, I ended up e-mail blasting 15 top level executives to include the CEO to try to get some action. They still could not pull it together! A friend of mine told me his son had just had a great experience with Tina Burney at Premier Mortgage Resources so I called her. After talking with her, I decided to pull my application from Freedom and to reapply with Tina. I found her very professional, knowledgeable and fast! On May 6th she took my application. On May 8th she had an approval pending the title report. We signed our docs on May 22nd and the deal was funded, recorded and wire transfer in the bank was complete on May 28th. So what Freedom Mortgage couldn't get done in over 3 months, Tina Burney got done in 22 days start to finish! Bottom line is this. If you want your loan process to go smooth and fast, go to Tina. And no I do not get any kickbacks for this! She is just that good!