No stars. Nothing has changed. The front desk cannot be bothered with answering the phone. And if…read morethey do answer it's just to hang up on you or put you on hold. My daughter has been there since she was 5 days old and now's she two. 2 years old horrendous services.

I used to go here as a kid myself , I would literally have to miss a whole day of school because of…read morehow long they took , but I have my own child now and I go here and they still take forever , especially if you trying to reschedule or make an appointment or anything to do with over the phone , I actually went in person in order to reschedule but honestly I rather go to another pediatrician. Terrible terrible place , bad manners and rude . If I could I would give this place 0 stars

The nicest part of the experience was the receptionist in front and it's usually the opposite at…read moreurgent care facilities across the board. She was so kind and helpful throughout my entire experience. As for the doctor we were scheduled to see, I have not met another doctor so rude and condescending in my life. I would rather spend the night in the ER than go back to this facility and deal with her. If you want to be treated with a lack of dignity and respect, this is the place for you! If you would like timely responses/results and your concerns to be met in an appropriately accommodating fashion... go ANYWHERE else.

Appointment scheduling does not later in this office. You will wait for hours. They always have one…read moredoctor on board.

So far, I'm happy with our new pediatrician group. This is a complete 180° from our experience with…read morethe practice that our daughter first visited, only days after leaving the hospital. This group consists of three, very competent doctors, who take parental concerns to heart. We are by no means, anti-vaxxers, but we do free concerns with the amount vaccinations given at one time. We expressed that from day one and asked for spacing out of some of our daughter's vaccinations to give her body time to adjust. The doctors worked with us as best they could so that we felt comfortable with each visit. They go over what's to be expected with our growing baby and offer suggesting to help promote her successful development. The office is clean, the front desk staff and nurses are pleasant and accommodating and they work with us to ensure we get the appointment dates that work within our schedules. Parking in the area is a bitch (not gonna lie) but there a garage at the beginning of the block and scarce street parking short walks away. The office is on the main floor of a residential building so usually the spots out front are all taken. Definitely give yourself enough time to park and walk to the building, especially if you're out and about alone, with a stroller and baby. If two parent are present, drop of one with the kid at the building while the other goes to park. It's just easier that way.

I was a new patient in March with a newborn. I had recently had an emergency C-section No other…read morecomplications with baby. Reason why I will not give this pediatrics a five star is mostly due to scheduling and reception. I'm not sure who makes the phone appointments but I called and had to deal with this person on a couple of occasions. First time I had to set up an appointment as a new patient with my baby the receptionist seemed to have a condescending tone for simple questions that you would ask when setting up for a new patient and finding documents. Seem extremely annoyed when I would ask questions and condescending.Now I was recently out of a horrible experience with an emergency C-section so I thought it was just me being hormonal. But I recently missed an appointment and had a call from the receptionist asking if I was going to be any later than I was. Nice way to say hello to a patient I guess. I had thought my appointment was actually for the next day so a little confused by the question. She said there was going to be a $50 charge. no big deal understandable times are crazy. No argument from me I had missed calculated and just asked if I can reschedule.But instead of just charging the $50 And rescheduling for a different day the receptionist had a huge attitude and was super condescending again. I literally had to stop mid conversation to ask if she was OK because her tone was completely off. The doctors were average and I wouldn't mind going again but I actually switched doctors because I definitely do not want to deal with such a nasty attitude from reception every time I have to make an appointment for my daughter.

I don't usually give reviews but just had to for the Tiga team. Having recently moved out of state…read moreand having to find a new pediatrician really highlighted how much I really miss these gals!!! Dr. T and her staff have been above and beyond exceptional in their care for my children for the past 8 yrs, my youngest in particular. The staff is helpful and professional. Dr. T is kind, patient, understanding and experienced. There is never a cold clinic feeling where you're just a number. You really get the family team vibe and know your children are in good hands. They also have a relationship with Montefiore Children's hospital for testings and specialists which is just across the street. I would definitely recommend Tiga pediatrics to anyone looking for a good balance of an old school family doctor and technically up to date experience that is so hard to find lately, especially in the Bronx.

The doctor is very informative and answered all of my questions about my daughter. She was great…read morewith my daughter. It's a nice small place for a pediatrics and clean. I think this place is going to be her permanent pediatrics place to go to.

We are extremely happy with this practice. I had my daughter over the weekend and they called…read moreseveral times while I was still in the hospital to check on her and make sure they were prepared for her first visit. When she got sick at 2 weeks they were extremely attentive and available, I was really impressed. We have seen every doctor even though Dr. Berger is our primary - we like everyone.

HORRIBLE. This…read morereview is based on my encounter with the receptionist while I attempted to schedule an appointment. Please invest in training your employees... and have better "policies" and employees who actually understand and have the ability to explain them! This practice has a receptionist who lacks basic communication skills and hangs up on people. I called again (different #) and told her that she is nasty because that is what she is... someone who speaks in a tough demeanor OVER THE PHONE. I tried calling AGAIN to complain and, of course because of the caller ID, I was placed on hold as soon as the call was answered for long periods of time so I just ended up hanging up. - That is fine... now you just earned yourself a ONE STAR REVIEW.

My childhood best friend had a beautiful baby boy, and I attended a Brit Mila ceremony conducted by…read moreDr. Dania Rumbak. In conversations before the bris, I knew that my friend was nervous about the process, the ceremony, and the actual circumcision. I can say with confidence that Dr. Rumbak put the family's mind at ease both with her expertise and her gentle approach. As a "spectator" at the ceremony, Dr. Rumbak passed around sheets so we can all follow along and feel part of the ceremony, and explained what different blessings meant. She also added some Jewish text in a modern and relevant way, which I appreciated, and my family continued to discuss post ceremony. The sweet baby did super well and was calm throughout the entire process. Truthfully, I didn't even know when the actual circumcision actually happened because she was so gentle and discrete. At the end of the ceremony, many people went up to Dr. Rumbak to compliment her on one of the best brit mila's they ever went to, and many asked for her card (including my mom for our temple!). She has a great business partner in Shachar, who socialized with the guests of the ceremony, kept everything organized, and was just an all around stand up guy. Oh, and how great that she is a mohel AND a doctor. Talk about putting your mind at ease..that will definitely do it. Highly recommend.

Would have loved so much to give a glowing review of Dr. Rumbak but unfortunately we look back on…read morethe day of my son's bris and what transpired after with a lot of sadness. Dr. Rumbak deserves credit and thanks for her discretion in not circumcising our son the day of his bris due to a urological condition she noticed in her ore-ceremony examination. We are thankful for that. She performed what essentially worked out to a baby naming ceremony for us. Obviously the day was emotional to begin with and the news she couldn't circumcise was extremely disappointing and heartbreaking since this was a day we looked forward to for so long. In the days after the bris we were able to absorb the events better and realized exactly what happened. To begin with, my wife asked for a program to keep as they were being collected (yes, collected), and the response was, "I collect them." She said the same to my mom (baby's grandma). We consider this ridiculous - even if the baby's grandparents couldn't have one, at least the parents should. When I emailed Dr. Rumbak about the issue I'm about to describe, I also mentioned the program and that part of my email was left unaddressed. Here's the major problem, though. We paid $800 for a circumcision plus $150 for travel from Manhattan to Nassau. We were happy to do this because we really liked Dr. Rumbak on the phone. However, after the bris, we had a bit of a realization that really irked us. Why were we never offered any kind of refund for the circumcision not being performed? It really should have been offered that day, on the spot, but it wasn't. Days and weeks turned to months and we still were never offered anything. We didn't even get an email or phone call to check on our son given the medical issue Dr. Rumbak identified. This was surprising given the emotional nature of the day but also because part of Dr. Rumbak's service (advertised on her web site and vouched for in her reviews) is her frequent follow up with the family. Finally after a few months, I emailed her explaining we feel we are owed some kind of refund due to the most critical part of the ceremony, the circumcision, not being performed. It is that expertise for which we paid. Dr. Rumbak issued a $200 refund, saying that the rate for a baby naming is $600. It's unfortunate such a beautiful day was soured by the experience we had. As new parents we feel we were, in a way, taken advantage of. Dr. Rumbak did ultimately give some money back, but we feel we shouldn't have had to ask. Experiences like this are what make people cynical about organized religion. The right thing to do would have been to give us a refund without us having to ask. We would not recommend her.

Well I'm currently in the Pediatric ED, and this feels like it's a third world country area. I…read morecannot' write down all the updates needed... but wow with all the money they receive... it's insane. Stepping in there's 3-4 security guards who are just laughing and gossiping. The check in area is so small and cramped. The waiting area is freezing and the TV is so loud. Then getting evaluated in front of so many other patients. The Peds ED area is cramped and so outdated. The walls need paint, they need to fix their technology. The (2- that they only had) EKG machine didn't work and after a while only worked manually. Nurses and patient techs have to be a healthworker and IT. The X ray machine looks beaten up. Care teams are good, most patient techs are in a corner gossiping and forget to bring patients items. This ED is in the last century and it's disappointing. Patients and staff deserve better!!!

My sons severe rash got misdiagnosed. He had a rash on his face and back and they were big red…read morepatches. The nurse that saw us in the emergency room was nice. She wasn't sure if the rash was cradle cap or eczema. She asked this doctor for a second opinion. He stepped in, took a quick look without actually examining it, said "Yeah that's cradle cap" and walked away in a rush. They told me to just apply moisturizer. The next day his rash got worst and turned raw. I decided to take him to Mt. Sinai Hospital in Manhattan instead (I live in the Bronx). They confirmed it was eczema and provided eczema cream for him. Not "Just use moisturizer". It cleared up the next day. I was furious at the fact that I was told the wrong information from Montefiore when it could've been taken care of overnight. My 3 month old was so uncomfortable. The diaper changing station was also broken in the emergency waiting bathroom. I struggled holding it up with my leg underneath while changing my babies diaper which he did number 2 in. Who knows how long that's been broken for. It's pretty sad knowing this is a children's emergency room. My mom used to take me here when I was a kid but now I do not trust them with mine, that being our first and last time there.

The doctors are well qualified and cooperative with the patients. They explained the problem and…read morethe best solutions and necessary prescriptions. They make sure that the patient understands what must be done to improve his/her condition. The office is run in a professional way.

After 37 years, this office has once again completely failed me right before major surgery --…read moredisorganized, dismissive, and dangerously unresponsive. This office has lost all sense of patient care. Do better, or close your doors.

This place was great in treating my daughters first shots, and her first check up after leaving the…read morehospital. Beautiful scenery inside and most definitely kept my babies attention, it's very stimulating. Would most definitely recommend!

This place looks nothing like is advertised on the website and ZocDoc! It is truly disgusting how…read moreunorganized this place is. The receptionists greet you speaking Spanish, and are rude and nasty when you speak English. The wait time for a new patient appointment for my son was an hour and a half. That's really ridiculous for a peds practice. Then when we finally got called, the medical assistants stated they didn't get my son's records that were sent over weeks ago from Weill Cornell. I know for a fact they were sent over because they were confirmed before the appointment. I had to look up his meds while he got weight and height. When we met with Dr. Quijada he seemed cold and disconnected. How is this guy a pediatrician again? He asked a couple questions and looked at my kid, barely touched him and sent us downstairs to get a flu shot. He didn't say where to downstairs since this place is built like a school. So we sat in the waiting area we initially came to for about 20 more minutes before the lazy receptionist told us where to go. I think we will go back to my son's prior pediatrician we have been with and just do private pay. Piece of mind, bed side manor, and an organized pediatrician office is worth way more than some place that treats people like shit beneath the shoe! The city Health Department should investigate this place. It seems real seedy. No bueno!

Surprise, this place is an amazing medical center! It toots its own horn as the Harvard of the…read moreBronx. In reality, it does a fantastic job with taking care of the immediate uninsured community but those with insurance sometimes feel left out in the cold. Regardless, I have worked with many of the staff and doctors on the Moses Campus and I know for a fact that they are brilliant. Harvard of the Bronx? I am not so sure.

Not enough doctors. You could have a deadly illness and you'll be on your death bed by the time you…read morecan actual get an appointment. I'll be switching hospitals ASAP.