Great service, on time appointments, no waiting. Repair was made under warranty and achieved…read moreexcellent results.

I am writing to express my profound dissatisfaction and dismay regarding a recent service…read moreexperience and product issue concerning an iPad purchased from your company. This matter, which has now escalated to involve executive management, remains unresolved and reflects a concerning breach of trust. Despite being acquired as a brand-new device, significant operational issues began to manifest within six months of its purchase, a timeframe I find unacceptable for a new product. I subsequently brought the iPad to your store for assistance. During this visit, a store representative clearly acknowledged the device's faulty condition, leading me to believe the issue would be appropriately addressed--either through a repair or a replacement with a new unit. However, the situation took a disturbing turn upon collection. My husband, who retrieved the iPad, was presented with what was unmistakably the *exact same faulty unit* I had originally submitted. The unequivocal proof lay in the customized back cover of the iPad, which holds deeply personal and sentimental value as it commemorates my late mother. This deliberate return of a marked, defective item, under the guise of service or replacement, constitutes a severe misrepresentation and is emotionally distressing. *Also, JOSH, did not want to let the brown box go. *Adding to our concern, my husband reported a peculiar interaction with the employee, identified as Josh, during the pickup. According to my husband, Josh appeared unusually hesitant to release the device and maintained an uncomfortable stare, raising immediate suspicions about the integrity of the exchange. This incident is particularly galling given that I have already escalated this issue to senior levels, engaging with the CEO and an executive named Thomas, who was designated as my liaison to facilitate the provision of a new iPad. Despite these high-level assurances, the problem persists, and I am still without the functional, new device that I was promised and for which I paid. I demand an immediate and definitive resolution to this matter. I expect to receive a genuinely new, fully operational iPad as a direct replacement for the defective unit. The repeated failures to rectify this situation, coupled with the evident lack of transparency and the emotional impact of this deception, are entirely unacceptable. I anticipate your prompt and decisive action to rectify this egregious service failure. All I have been doing is putting out fires with "POOR CUSTOMER SERVICES", since moving to Virginia

Couldn't ask for better computer help. They replaced my hard drive, cleaned out all the junk I had…read moremanaged to put in and made my slow, outdated computer new again. Amazing...the difference! Really good local business to deal with; plus...I discovered that they have Radio Shack in the store!!

Radio shack is older then many whippersnappers and I'm sure many of them would like what they see…read moreavailable if they check it out. It's a small store packed with electronic accessories that you won't find anywhere else. Get your phone battery changed, get new cords etc. They're worth a visit.

I hired Mark to do work at my offsite employee's home. He was on time, efficient, and resolved our…read moreissues. I am grateful for his professionalism both on the phone and in person. If you are looking for someone who is willing to get it done, and wont take your first born as payment, call Mark!!!

From the owner: Rent A Tech specializes in educating Edenton and its surrounding area all about the technology of…read moretoday. They can handle computer maintence and repair, gadget setup and connecting everything you need to keep up in the 21st century. If we can't do it, our services are free, so give us a call.

Larry Va beach excellent job on my broken down computer very…read morefast repair and very reasonable price