Honest and on time work doing the outdoor caulking at our home. Kept us up to date with projectread more

Overall, my experience with Bluegrass Handyman was nothing short of fantastic! If you're looking…read morefor a handyman who delivers impressive work with a small-town feel, I wholeheartedly recommend Kevin! The rates are transparent and fair--something that can often be hard to come by in the handyman business. I felt that I received excellent value for the high-quality work performed. I'll certainly be reaching out for any future repairs!

Hank and this company are the best. I had my windows cleaned on the outside and had Christmas…read morelights hung by this company. They are absolutely fantastic. They are friendly and very efficient. Their service is top-notch. I had a lightbulb go out on the lights they hung and they were out immediately to fix it. I am having them come back in the spring to power-wash the house and windows. I will definitely be spreading the word about this company. Nowadays, it is hard to find a company that provides such excellent service as they do. I know this sounds like an ad but it's true: You can't go wrong with Alpha Pro Exterior Cleaning.

I had extensive hail damage to my roof , facia , gutters, screens and chimney siding…read more Greg Dunn came out promptly to evaluate and prepare an estimate, he submitted everything in a timely manner to the insurance company. He showed up the day the insurance estimator came to do their estimate, he spoke with him and walked with him through the process making sure he considered everything listed on damage Empires damage report. he brought out several options for roof color as well as gutters. He started within 2 weeks of the insurance approval etc. I was very happy to see that he had his crew fix a facia at the peak of my house that was NOT damaged by hail but was in rough shape. He also had them replace screens on 2 windows that were old and in rough shape but was not damaged by the hail. I appreciated those things being replaced and he did that on his own to make them look nice. Greg always responded very fast when I would text or call with questions, his communication was very good throughout the entire process.

RESPONDING TO MR. DUNN'S THOROUGHLY FALSE REPLY:…read more I have been seriously ill and hospitalized several times, since you damaged my home in 2021. Until there was an opportunity for me to have an independent, reputable roofer give an objective evaluation, at no charge whatsoever, including photos and a full report of damage, I was not aware nor would it have been possible for me to be aware of the extensive, permanent damage you have inflicted upon my home. There is no mold anywhere in the world which is capable of causing huge gaps in flashing on a roof. Multiple large gaps in the flashing on the roof your crew installed here are the result SOLELY of bad workmanship. "Mold" does not cause huge gaps in flashing, leaving wide open holes through which rainwater, melted ice, melted snow are entering the ceiling structures. None of this has anything to do with "mold." The ceiling located directly below the wide open gaps in flashing is water-damaged. A 10-year-old child can understand that the roof is leaking, thanks to wide open holes that were created, by horribly bad workmanship, when the flashing was installed. Look at those photos and tell me where you see "mold!" Blaming your negligence and horrible workmanship on "mold" is beneath you, in terms of an excuse that even a child would be fooled into accepting. So you're saying that "mold" caused the bad workmanship, as displayed in some 27 photos we have. --No! Not even close. "Tree damage" did not cause a drip edge to be incorrectly installed. All of this is at the doorstep of BAD WORKMANSHIP AND DENIAL -- REFUSAL TO TAKE RESPONSIBILITY. If the roof does not need box vents, why did you personally write into the contract that "box vents" are to be included, with this roof installation?! Shingles are wavy, damaged, uneven, haphazardly installed, and yet this is merely the tip of the iceberg. I guess we can blame "mold" for all of this as well, right? And let's blame "mold" for the fact that roofing cement has been smeared all over electrical conduit, causing permanent damage! YOU WERE INDEED CONTACTED MULTIPLE TIMES, as soon as I discovered the damage you've made to my home. I texted and you did not respond. I emailed multiple times and you did not respond. I filed grievances with Better Business Bureau and with Consumer Protection and you did not respond to them, either. You were asked to respond over and over and over again, before my attorney contacted you.  As soon as you were aware I have these photos, you refused to respond. If there were damaged structures interfering with the roof installation, this should have been noted in writing, including photos, and I should have been informed. But I was never so informed.  Any former leaking was to be definitively resolved with installation of a new roof by Empire Home Improvement.  Instead of work completed in an workmanlike manner, you have left HUGE OPEN GAPS in flashing, in multiple places across my roof.  Rain, melted snow, melted ice are pouring into the ceiling structures. Water-damaged ceiling is directly below HUGE OPEN GAPS in the flashing --- horrible and indeed negligent workmanship by Empire Home Improvement. This has absolutely and literally NOTHING WHATSOEVER TO DO WITH "MOLD" OR WITH ANYTHING BUT YOUR LAUGHABLY BAD WORKMANSHIP!! You are a thoroughly dishonest person, who does not stand by the quality of his workmanship whatsoever. You were asked multiple times to make this right and you simply ignored many, many requests to respond. Sure, the old roof was leaking -- which is the reason for installing a new roof.  Any new roof is not supposed to leak, Greg.  Any new roof is supposed to PREVENT rain, melted ice, snow, cold air,etc. from having access to the inside structures of the home.  This is not and was not a "mold problem." Did mold cause huge open gaps in the flashing, through which rain, snow, ice, cold air, etc. are entering the ceiling structures?!  I'm sorry but your explanation is simply WRONG.   You have not examined the roof.  You did not inspect it when your crew was finished. If you had, then you would recognize the DAMAGE caused by your crew. Electrical conduit has been smeared and covered and damaged by roof cement -- more horrible work by your crew. That incorrectly installed drip edge is not the fault of anything but your bad workmanship. Shingles are wavy, uneven, and generally installed in a totally INCOMPETENT, NEGLIGENT MANNER.  I am owed a new roof PLUS the cost for repairing extensive purposeful DAMAGE to my home, caused by Empire Home Improvement.  We have the required proof and this will not be the forum.

This business does an awesome job of power washing & they leave everything sparkling clean! We had…read morea problem with birds sitting behind the porch lights & leaving droppings all over our porch. Regular hosing just does not get them off. Veterans Pro Wash removed ALL OF THEM in no time at all, and had the entire house clean as new, and they are very reasonably priced! We are happy with the finished results!

Called for a free estimate and they were there the next day. Super informative, professional, and…read moreefficient. We got a free estimate on some water damage and the technician was very helpful and kind. Highly recommend to anyone in the Hardin county area!

It makes me really sad to be writing this review. During the huge April 2025 rainstorms (review…read morewritten in March 2026) this company was recommended to us by our insurance agent when we had some flooding in our basement and we needed mitigation. Our experience started out great but then turned into a nightmare. When we first called, I really appreciated the sense of urgency that they worked with. They came right away and were able to rip up the carpet and the drywall as needed to get the space dried up. This is the extent of my positive experience with them. We offered them the reconstruction project, asking if they could work with the remainder of the insurance money we had, with some flexibility as needed. Since I was so grateful for the work they did on the mitigation, I told them to not worry about the timeline, that we wouldn't rush them. This came back to bite me hard, since all the employees that were sent a) did a laughably mediocre job, b) were crying, demanding to be paid in full when the work was nowhere near done, c) were incapable of accurately communicating when they would be over to do work, causing me to miss meetings and medical appointment while I sat at home waiting for them to not show up. This entire saga dragged on for literally nine months, and all of this was while I was pregnant. I understand I gave flexibility with timing, and some with budget, but nine months of empty promises and blowing the budget with BS rework is unreasonable by any standard. The business owner, for months, repeatedly apologized and promise to make it right. I understand some of the circumstances were out of his control, but again, 9+ months of dragging out a simple drywall and flooring project for us who has given them all the grace in the world is disappointing and unacceptable. It ended with me texting him to just forget about everything, that we will learn our lesson, take our fat L, and just hire someone reliable. It was upsetting, frustrating, but fitting that this last message didn't get a reply or an acknowledgment. The ironic part is that we are in the market for a carpet cleaner, and we would love to go with someone local. Shoot me recommendations!

They showed up the next day after I called and quickly cleaned my carpets very well. Their pricing…read morewas the most reasonable of anyone else in town. They got all the stains from my carpet and it was clearly much cleaner when they left than when they started! I would recommend Piles to anyone I know!

Fast and friendly service. From scheduling with Julie (she got us in the very next day!), to…read moreDan's warm smile and meticulous cleaning. We had 3 carpeted rooms and two pieces of living room furniture. Everything is do fresh and clean, I feel like I won the lottery!

Overall very happy with their service, noticed a decrease in the amount of dust within my home…read more They left a few dirty handprints on walls, but was able to clean them up. Definitely recommend

I had a new roof and gutters installed last July and it looks amazing really dresses the house up…read more due to the heavy rains we were experiencing. I develop a leak around an exhaust vent fan and notify the company and they sent somebody right out to check on it. I got it fixed but really appreciate the guys that came out to look at it. Kind of company you wanna do business with.

NOT HAPPY. They put on a new roof spring of 2024. Everything went very well until it came time to…read morefinish the job. They damaged a part of my house and it took several phone calls over a week+ to get it mostly fixed. Now, June 2025, I have gone through over a month of leaks in my dining room (over a gallon at a time), have a hole cut in my dining room ceiling for various inspections, and am still struggling. DO NOT USE THEM.