I contacted Richard June 13 2025 for a service issue regarding my Extra Space Storage unit in San…read moreAntonio, Texas. Richard was an excellent communicator &, professional. After he assessed my needs and answered my questionI. He exceeded my expectations: I would highly recommend this location. it was a user-friendly, Transparent process. Additionally, I am a hobby- yelp /reviewer. I will be adding this location to my reviews. Thank you and a great day.

You bombard me with calls because of late payment and anytime I try to call you back so I can make…read morea payment you're always "busy" I can't wait to get out of this storage unit.

This has been the worst experience. The staff is SO UNPROFESSIONAL!!! Rude at every turn. I have…read morecalled several times district manager has not returned my calls. The ceiling fell in.. I had to pay for assistance to move my items.. The experience could not be worse!

30K of personal items stolen from my unit. Found my lock cut…read moreand another one put on. Motorcycle, mountain bike and thousands of dollars of Milwaukee tools all stolen. Unit left a complete mess. No call from Public Storage after the incident. They don't give a shit... Staff who works here didn't care and one even made a comment of she'll look at the video footage if "They have time" Police don't give a shit... never even asked to see the unit. One of the managers (Adrienne) who came out to cut the lock seemed off the whole time and seemed to have known something. Given all the facts about this, wouldn't be surprised if this was an inside job. Apparently from what the detectives told me, there have been 20+ storage unit breakins in January and February, and mine was an isolated incident in March. Kinda strange... Public Storage won't re-inburse you for renting from them. Nope... Stay far away from this place... Rent somewhere else...

We've been renters here for a year now and I can't say enough great things about this facility…read more The management goes out of its way to help their customers and they do so with a pleasant, welcoming attitude.The facility is secure, well-lit, clean, and plays wholesome, family-friendly music throughout. They provide a moving truck for renters to use and have a good supply of hand carts to help you with loading/unloading. They sell locks for individual units or you can bring your own. There's no shortage of supplies for what you need to move your stuff in, unlike other storage facilities in town. They're location is in a great spot just off of the 281/1604 junction. The management is always looking for ways to accommodate their renters. They even offer a military discount for active duty. I'm very pleased with the service and experience and I highly recommend them.

Jeff and rest of the team amazing, customer services at its best super helpful and professional…read moreteam. If any questions they are amazing

Beside the price of the units what helped us make a decision was the customer service. Jen was…read moregreat and answered all our questions with a smile. The facility is very clean. I feel my belonging will be safe and secure.

Very clean and high tech facility. The ladies at the counter are always helpful. Honestly the best…read moreprice for storage in San Antonio for the the quality and security. Also, they offer military discount which is always great! I give this place four stars due to the construction and a bit difficult to get too, but once construction finishes defiantly five stars.

Omg. I love this place, we went in today to get a storage unit and we did not think it would be…read morethis easy to get a unit at the last minute, but Megan the branch supervisor was AMAZING. She was helpful, caring, funny and did did whatever she could to be accommodating to us. We are gonna stay in this place for as long as we can, we love it . Oh, and they have free water and coffee. Hahaha.... Thank you Megan, you are the best!!!

Hoping this will catch the owners attention, as I have tried countless times getting ahold of this…read moreplace for my refund from 9/29/25!! I signed up online as this place looked perfect on paper, chose the next shown available day to move in, drove over only to find they were closed Sunday, despite showing they weren't on Apple maps. Fine, so I go back the next day. Well past opening, no one is there besides other people needing to get in their new units. Come back an hour later, still nothing. Call the main office for help, they try to help me in but let me know you need someone in person so they try and get in touch with the manager and tell me I should hear back within an hour. The whole day goes by, meanwhile I still had to move my stuff and had already rented a van to do so, so opted for another place down the road. They ended up leaving a voicemail, I show up an hour before they closed and still waited outside a locked door for 50 minutes. Abby helped me and let me know I could get everything refunded and should hear back within a week. A few weeks go by, as I have a life and things get busy. I email to create a paper trail and was able to talk to Renee then Brian who let me know the management was shifting but let me know I should get refunded within 1-2 weeks after verifying my information. It's now been 2 MONTHS since hearing back, and I've sent many follow up emails as I will not trust a verbal confirmation at this point. They also have at least 4 different numbers listed?? Please, new management if you see this, I sent another email today.

First, I want to say that I have been a customer at this location for 8 years, when it was still…read moreA-AAAKey Mini Storage. Second, Evelyn is an exceptional employee and I have everything nice to say about her and how she has treated us. The reason I am giving Storage Hub 1 star is because they are RAISING MY RENT (ALMOST DOUBLE) on the new storage unit that I began leasing only 2 months ago. I had a feeling that the new company would do this after they took over. I am not happy about this one bit. At least A-AAAKey Mini Storage waited a year to raise my rent. Shame on this new ownership!

This storage facility has been the safest, most convenient, and reasonable in the area. The…read moreproperty manager (Evelyn) provides the best customer service that most businesses lack. She is professional yet personable, making the overall experience A+. I highly recommend this place as long as Evelyn is in charge.

I always thought this type of storage will be pricey because it's climate control …read more I guess I was wrong. I was able to find a quote, and rent one just by using my phone. They even sent you your storage number by email. We had to stop at the office and they explained everything to us. It was soo easy. When we walked inside, we had a little baggie with instructions, and our lock. So, we canceled the pricey one and saved some $$ by getting a climate control one. Eventhough I am not storing documents in here... the other one was full of insects, spiders, and other yucky little creatures. This one will be cleaner than the other one...Sweet!!!

This place robs you! Terrible insurance that is provided when the sprinkler system went off and…read moreruined my mattress among other items. The price increase throughout the years is insane! When you call to ask about it, the manager gives bad attitude and tells you that you have to pay it or you get locked out. For a small space and for the price, it's not worth it. Climate control is not the greatest, it's very warm and stuffy in there.

This facility offers safe affordable storage. Staff is friendly and knowledgeable. They offer all…read moresizes from 5x5 to 10x30 and both climate control and regular storage. Sharon took great care of us and made sure we had all our storage needs met.

From the owner: Attic Pantry offers top security storage at affordable prices. Our friendly professional staff are…read moreon site 7 days a week to assist you with your storage needs. * Any size you need - 5x5 to 12x30 * Climate control & regular storage * Auto / Boat / RV * 24 Hour access * Bolt cutter proof cylinder locks * Property Manager on site * Electronic access control * Computerized gates * Security fence & good lighting * We accept parcel deliveries * We accept all major credit cards