Customer service is top notch. I'll direct friends to the Cambie Street location for reliable…read moreservice.

Great customer service. Let me extend loaner car because ICBC didn't process current info.read more

This time I went in for what I thought was an issue with my tires but it only took Trong less than…read morea block to determine that I was wrong.. bearings .. dang bearings were rubbing and so I trusted my primary ride to Trong and Peng.. she rides like brand new..what a sigh of relief to my ears ( no more humming) and to my peace of mind that I'm safe from those " specials " peeps who don't care about anyone else .. you know who you are As for HTV.. let it be Tires.. engine or body work, I don't hesitate in recommending Trong

Nice experience! I got to know HTV from friend's recommendation, and I would highly recommend HTV…read moretoo. Especially for any private body work. Trong gave me the lowest quote after I visited 3 places in Metrotown area. More importantly, he fixed everything (several old scratches and dents) for the original quoted price after he found other issues that we didn't notice during the initial estimation. FYI, HTV doesn't provide free pickup or replacement car like some nice-decorated CIBC certified auto store. But you really get nice auto body work from HTV with lowest price!

0 start! TOOOOOOOOOOOOOO EXPENSIVE! And they are scamer! Sall scratch, and cost 15000 CAD!!!!!…read moreinsane, They are just take advantages of ICBC

The service from the North Van location is untouched. The store manager,Sam Singh is amazing…read more Knowledgeable, understanding business with the insurance company industry. He takes the stress out of getting your vehicle repaired. 10/10

I definitely would recommend that everyone stay as far away from this business as possible. My wife…read morewent in to have the car looked at, and they told her it would be free to take a look. She was then off put by the extremely pushy salesman that had done the inspection. She told them she wasn't interested in purchasing anything right then, and would think about it. She never went back or called them again. Later we found out they had run her ICBC claim number and ordered parts for her repair despite never being approved to go ahead for anything. ICBC is now essentially held ransom by this fraudulent claim and telling my wife they can't process a shop change without Grandcity's permission. They have compiled tons of restock and other fraudulent charges to try and force my wife to have the repair done with them. Extremely predatory business tactics. We are now in the process of filing a lawsuit out of principle. Rather than rewarding their dirty behaviour.

Watch out! This business owner is scamming people and really contributing to the tarnished…read moreautomotive industry's name. My friend went in to have her car looked at as a curtesy, and without her approval, without confirmation, without any reason to proceed, they ordered parts for her car and are now trying to stick her with the restock fee after she explicitly told them no. Here's the kicker, when she confronted them - they said they spent time looking at the car and should get paid. Yet from the start she was told it would be a curtesy check, had she been informed there would be a cost should would have opted out politely right from the start. They simply can not be trusted, its a shame that's how they operate.

Called and they are not taking big jobs .Because my car is brand new and some damage underneath,…read morethey don't want to accept.

BCAA approved collision repair shop. I decided to go with them because they are literally around…read morethe corner from me. That was a good decision! Fast, efficient, honest, and great work ( I had some repairs done to my vehicle that I paid out of pocket). Customer service is impeccable! Nice, clean, new courtesy cars are provided. They returned my car washed and vacuumed (I didn't expect the vacuuming). Highly recommend this repair shop.

Grandcity Autobody in Richmond first opened it's doors 19 years ago, 1 year after it's parent shop…read morein Vancouver. Autobody shops come and go and I can see why Grandcity has been in business for nearly two decades. It will be my #1 body shop I would recommend in Richmond. Through a friend I brought my dad's car in for vandalism damage to the whole driver's side of the vehicle which resulted in an excess of $4,000 in repairs. Manager Darren Leung and his support staff were all very professional in handling my claim, provided a brand new courtesy car and had the repairs done in less than 2 days! Shop is located in a strip of commercial buildings southside of Bridgeport Road and depending on which direction you are travelling on it will be tricky to get to as it's a quick right turn after you pass Shell Road travelling east and there is a no left turn travelling west, so best to be on the lookout for their large green signage.

I've taken two of my ICBC cases to Grandcity Autobody and I am always pleased with the outcome. The…read morestaff are very polite, professional and I appreciate their thoroughness in explaining the procedure. I highly recommend this place to anyone who needs their vehicle repair!

Had a hit and run that needed to be repaired. Sucks that you need to pay the deductible for…read moresomething that you didn't do, but that's another review. Picked AutoMind because of my friend's suggestion. My experience with body shops have not been good, so I was pretty surprised that the office was relatively clean and each rep had their own desk I could sit and chill as they process my paperwork. The guy hands me an iPad. "What. You want me to play games as I wait?" No. Instead, they had a cute little cartoon thing explaining what will be happening to my vehicle. Not only was I surprises that a body shop would even know what an iPad was (Most I've been to have been pretty low tech), it was a hoot that they went as far as creating cartoon videos to explain to customers what is going on. Got my car looked at and made an appointment to come back and drop it off for repair. When I dropped off my car, the AutoMind rep also showed me how I can use my iPhone to see the photos of my car and see what stage my car is at in their shop. Then they had someone from Enterprise pick me up to get my temporary car. Got a car I've wanted to try out for a few days. When I went back to pick up my car, more paperwork and another iPad cartoon telling me something about my warrantee. I checked over the work. Couldn't tell I got hit (Guess that means a good job). And they also vacuumed and cleaned the interior of my car (With 2 kids, it had gotten mighty dirty with pieces of stuck dried fruit in various locations). The work was pretty good, and those cartoons were pretty funny. What got me was the fact that they put in a lot of effort and tech stuff into the customer side, with the cartoons and the iPhone login thing to look at my car. All in all, it was a pretty smooth and funny experience. But it still sucks that you need to pay the deductible for something that you didn't do...

Very professional team and quality work! I just had minor work to be done but they took the hassle…read moreout of the experience. Would highly recommend.

I needed to get my bumper repaired and was looking for a repair shop in my area when I came across…read moreFiji Island Auto on Yelp. I gave them a call and explained what I wanted done and they said I could come in right away to get a quote & had spots to take my car in in just a couple of weeks which was great! I dropped off my car and picked it up in 2 days with not only the problem fixed but they even cleaned the inside and outside of my car as well free of charge which was super nice of them! Everyone there was really knowledgeable, courteous, and quick - would definitely recommend this place and come back again

I took my vehicle to Fiji Island Auto for some repairs and it was a very pleasant experience…read moredealing with Freddy and his staff. All the repairs were done in a very professional way and left very happy with all the work they completed. I highly recommend taking you vehicle to Fiji.