It still boggles my mind there are so many negative comments on here. Maybe it rings true that the people who have bad experiences are the loudest? Nolte's was the fourth bridal place I went to in KC. I'm a pretty modern bride and from the street, I was worried Nolte's was too traditional for me. I was wrong. I was lucky enough to have Michael Nolte be my gown consultant and he is incredibly charming and great at what he does. He even got us in 20 minutes early when our other appointment ended early. There are little details Michael will notice that literally no other gown person in the area will. He asked me to take my watch off, he observed my engagement ring to see what kind of style I'd be looking for, he made sure I saw what I would look like from every angle, and he even managed to find a dress that was an exact combination of the two dresses I liked the most. I ultimately bought the dress the same day and got 15% off for purchasing it then - a huge bonus that allowed me to get a veil from there too. The room you try dresses on in is also HUGE and definitely the biggest in the area. They don't allow you to take photos because Michael says you'll dwell on it and ultimately end up either hating your dress or your body. This is TRUE and I'm glad I don't have a photo of it! read more

My wife picked out her dress from here and the ladies were so helpful and truly put her at ease. From my understanding she was really frustrated because she couldn't find a dress but they helped her so much and when I saw her walk down the isle she looked amazing. I just wanted to thank you all so much!!!! Your team is amazing! read more

This is the most gorgeous store with a huge selection of exclusive gowns. The staff are all amazing, knowledgeable and very attentive to your every need. The best part of shopping at The One (besides your beautiful wedding gown) is the experience you will have. Also having a truly private suite for your group makes your experience intimate and special (and safe in the pandemic). I will definitely recommend this store to everyone I know! read more

Absolutely amazing experience and found the perfect bridesmaid dresses!! Everyone was extremely helpful especially Madison G. Same price range as David's bridal but experience was a million times better. 10 for 10 would recommend read more

I stopped in Nolte's Bridal sort of "last minute" last September to take a short peek at wedding dress possibilities. Michael greeting me with a warm smile and friendly manner and listened to what I envisioned. Within an hour I had found my dress! Even when there was a shipping issue with the dress manufacturer, Michael was right "on it" making sure the dress arrived. Emily later assisted me with shoe selection, earrings, and a bracelet. I cannot wait to wear it all together this Saturday! Thank you for your outstanding service and beautiful shopping experience. read more

I wish I could give Nolte's 0 stars. We received the worst treatment and service from Nolte himself and his associate. We were looking for a specific Rina Di Montella mother of the bride dress and when we called in advance Emily (sales associate) said yes of course we have a few of them here. Once we arrived, Emily showed us to all the mother of the bride dresses. We asked where the Rina ones were and she said they were intertwined in the collection. After searching through every dress on our own we found no dresses from the designer we were looking for. When we asked Emily for a more specific location of the dresses, she instantly grew defensive and said she said on the phone they only had a couple. Then Nolte himself came out (instantly asking what our complaint was- we hadn't even started complaining at that point!) and mocked our need to try on that specific brand by saying you don't pick a dress by the name but by the way it looks. Well Mr. Nolte, obviously we did our research already if we know that Rina is the designer we like. He was extremely rude and they were both so unhelpful. A girl came out shortly after with a bridal gown on and they both completely dismissed us and gave all their attention to her. I cannot believe someone like that is the owner of a bridal store. For someone who was willing to spend over $1000 at your store, I am shocked at the treatment we received. I highly recommend that no one wastes their time or money at a shameful and pitiful store as Nolte's. read more

I cannot say enough wonderful things about Michael and his gorgeous shop! I had looked all around the city, at several different stores for my dress with no luck. I came to Michael and he immediately understood my vision and knew exactly what I wanted. I tried on one dress at Nolte's and that is all it took! They have the most fabulous team there to get you the most perfect dress for your big day! read more

I found Nolte's because the dress I wanted was said to be at their establishment. Because I am from St. Louis, I called the shop to make certain the dress was there before driving across the state. The associate assured me the dress was available to try on and I made my appointment for the following weekend, 6 days after my initial contact with the store. Upon arriving to the store on the day of my appointment, there was no staff at the front desk to greet me or my guest. The owner, Mr. Nolte, was in an office to the left of the entrance, with his back to the door, and did not stir even though my friend and I were there. We waited ten minutes INTO my appointment time before walking further into the store to find an associate, when one finally confirmed my appointment and said she would send someone to help us. After another five minutes, Mr. Nolte finally came out of his office, acknowledging us for the first time (even though he was seated less than 15 feet from us while we looked around in confusion), and stating he would help me with my appointment. When he asked what brought me across the state, I gave him the name and style number of the dress I called about the week before. The sales associate standing nearby, the one who I first saw, quickly replied that the dress I wanted was never in the store. This surprised me, as the associate I spoke with told me otherwise. The associate was not sympathetic, instead she was very cold. Unapologetic. At this point another associate came up to the desk and asked what I was looking for, then claiming she would find similar dresses to pull for my appointment. Mr. Nolte did not apologize for the confusion or acknowledge there was a problem, nor did any of the sales associates. Instead, he walked away without so much as another word and hid in another room, . The other associate walked away claiming she was 'helping' another bride (but there were no other brides in the store), and the one who went to pull dresses for me came back with three dresses that were NOTHING like what I asked. When I told her I wasn't interested in the dresses she pulled, that they didn't meet the criteria we just listed (and did not look anything like the dress I wanted), she said, "Well, I thought they might be fun," and offered several excuses/examples of how I could make them look more like the original dress. At this point, I was totally disappointed and, without getting angry, stated this to the associate. She, instead of apologizing, told me to look through the racks and see what I wanted to try on, and that she would be back in a few minutes to help. Mr. Nolte never returned, even after I told the associate I wanted to cancel my appointment. The appointment ended about 20 minutes after it was supposed to start, without having tried on a single garment. The business model shown here was completely unprofessional. The owner had every opportunity to rectify the situation and chose not to, wasting my time and gas money (a four hour drive there and then again home). I would never recommend their services, and cannot imagine using Mr. Nolte as a wedding planner, especially after the unprofessional conversation I had with him last Saturday.This was the worst bridal experience I've ever had. It's entirely inappropriate to tell someone you have a dress when you do not, especially when it it KNOWN that they are driving from the other side of the state to see the dress. read more

These people have been doing what they do for 28 years - they know weddings and I do NOT which is why put my faith to the experts at Nolte's. My sister is getting married and we've been going mad looking for bridesmaid's dresses (I'm personally particular about finding a dress that isn't plainly hideous, as most are - but the bride gets the last word...as that one unfortunate tradition goes.) Michael Nolte is actually certified in the wedding industry - and I wasn't even aware until I logged onto their website that there was even such a thing - and well there is. This place is no joke. Walking in I felt as though I might have to be interviewed by someone before set free to look around - it is a true elitist bride's paradise! Seriously though, the dresses are so elegant and dramatic (if you're a picky bride - you'll be shocked and in love with this place - it's THAT good). Like Amy R. said, it is not budget-friendly - it's couture bridal dressing so 'inexpensive' is a nonexistent word here. They do excellent marketing, as their website lists all the top 10 ways that Nolte's is above and beyond any other bridal shop but I'll just highlight a few of my favorites: 1. They give you free membership in the National Bridal Service. 2.They will order any gown you want - in the world. If you have one of those "this is the one" feelings while flipping through a bridal magazine, they are the ones that make it happen AND they even match the competitors price. That's pretty incredible. 3. They can connect you to other certified wedding planners and this is amazing because not only would they have exquisite taste as a member of Nolte's select coordinators but it's like planning your big day in one neat little package. If you have the money to buy a dress at Nolte's, than you'll surely have enough to work with the Nolte wedding staff planners to translate your dream into reality. I'm amazed at the quality of this place, especially after spending so much time at bridal shops lacking taste and class - Nolte's to the rescue is more like it. read more

Our experience with Michael in selecting a bridal gown for our daughter has been exceptional and delightful!! He has gone way above and beyond to insure she get the perfect dress for her. The dress selection is top-notch, which matches Michael's professionalism, enthusiasm, expertise, reliability, and personal attention. We're thrilled we chose Nolte's for our daughter's bridal gown, and we'd highly recommend the shop to anyone in the market for that special dress! read more

not reliable. gave me a date when it would be ready, came and gaslit me explaining why they couldn't get my dress on time. highest level of unprofessionalism. read more

Nolte's was the absolute worst part of my wedding. I bought my dress from them, because they have beautiful dresses and I had heard that they had great customer service. My dress arrived 4 weeks late, and it was several sizes too small. What you need to know about Nolte's before you buy a dress there, is that THEY DO NOT HAVE ALTERATIONS! They have one woman who comes a couple of times weekly to do alterations, but she doesn't work for Nolte's. So if your dress doesn't fit, Nolte's will NOT care. I was shocked at what happened after my dress arrived. The woman who comes to Nolte's to do alterations kept insisting that my dress fit correctly, and that "not being able to breathe" was a part of the "suffering" that I must endure while wearing a wedding dress. Since I still felt as though the dress was not fitting correctly, the tailor asked Mrs. Nolte to give her advice. She took one look at the dress and admitted that it was way to small. The tailor kept insisting that she wouldn't be able to fix it, but Mrs. Nolte brushed that off and told us that she believed in the tailor. I called the tailor a couple of days later to see if she truly felt like she could fix the dress, and she said that she realized she wasn't going to have time to fix it. Mind you, this was 3 weeks before my wedding. Nobody had bothered to tell me that she wasn't going to be altering it. I called Nolte's and they recommended I take it to an alterations place on the plaza. When I went to get my dress from Nolte's to take it to the plaza tailor, they refused to let me take the dress without paying for the remaining balance. That plaza tailor is another story in itself, but bottom line, SHE DID NOT KNOW HOW TO DO WEDDING DRESS ALTERATIONS. She insisted she couldn't do a bustle, because she doesn't know how, and if she were to try, it would look "sloppy." I called Nolte's to double check that this plaza tailor in fact did work with wedding dresses, and they insisted that they use her often, which I later learned from the tailor that according to her, she hadn't worked with Nolte's much. The tailor messed my dress so badly, that it was a complete disaster. She also had 2 dogs in her store, which might or might not explain why the bottom of my dress was turning black slowly. My florist recommended a place to get my bustle done, so I scheduled that and decided I would take my dress no matter what it looked like, because every time I would go to the tailor, it somehow looked worse. After two weeks of this nightmare, I called Nolte's and said that my wedding was next week, and I NEEDED solution. The person on the phone, Brandy, said she'd tell Mr. Nolte and have him call me back. I also asked if they could please help clean my dress, because it was black on the bottom. They said that it wasn't their responsibility to clean dresses, and they can't promise me that, but they'll try to spot clean it. In the meantime, I paid the tailor at the plaza her money, because I couldn't deal with her and wasn't willing to fight about it a week before my wedding. I took my dress to the place that my florist had recommended, and as soon as the new alterations lady saw my dress, she was shocked! The alterations lady told me she stayed up until 3 in the morning fixing my dress, because there was no way she was going to let me walk down the aisle in a dress looking like that. After the new alterations place fixed my entire dress, I realized that it was 4 days later, and no one from Nolte's had called me back, even though I told them that it was a imperative that I figure out a solution, because my wedding was a mere week away. They didn't know that I had taken my dress elsewhere. So they let 4 days pass by the week before my wedding, and didn't have the professionalism to try to help me find a solution. I decided to call them back, and Brandy told me that she hadn't told Mr. Nolte to call me yet, and she's sorry she was busy with other things. No one from Nolte's ever reached out to me to see what happened with my dress, or to see if I had even fixed it. Not to mention, that throughout this whole ordeal, they took no responsibility for the size being wrong, and insisted that I had picked my own size. Nolte's claims that all of their customers choose their own sizes, and that they're not responsible. If you're not able to help customers pick sizes, or to provide alterations, then what exactly do you do??? My vendors all said that they had heard horror stories like this about Nolte's and that they weren't surprised. This is the FIRST review I have ever done. I don't even normally take reviews into account too much, because I know that there are 2 sides to every story. However, I sincerely hope you stay far away from Nolte's. They almost ruined my wedding, and caused much angst and tears in the weeks before it. Notle's made NO attempt to help, and seemed very uninterested once I had paid. Stay far away! read more

Nolte's does have some beautiful dresses, and the store is clean so I will start with both of these as two positive points the store as to offer potential customers. I would not say the dresses provide good value relative to their design and quality. At these price points, customers can get more for their money shopping elsewhere. The service I received during my experience I would rate as very poor. The sales associate I worked with seemed "elitist" and kept admiring herself in the mirror while helping us (it was painfully awkward). She didn't really provide us what we were looking for when we described our wish list, and kept saying over and over, "Nolte's is the best bridal store in America." I'm sorry, but that is just not how you move product. Thankfully I am married now and will never have to go there ever again. read more

I am not a huge yelper however something has to be said for the store. This was by far the worst bridal store I've ever been to. Not only was their selection mediocre and cheap looking The salesgirl might as well have been on vacation. She put our dresses in the room and never came back once. We walked out of the store without so much as a goodbye as there was no one even in the store. This store is proof that you get what you pay for. I don't care if the dress cost $50 I would never buy anything from them read more

Met the owner... It's like we went to a used car lot. The owner wouldn't let anyone speak. The worst dress shopping experience you could ask for in Kansas City. read more

From our very first meeting with Michael until our wonderful meeting with him weeks following our daughters wedding we have been amazed at him being a gift to us on many levels. Knowing that his expertise and patient demeanor were constantly available we were able to enjoy the process of our daughters wedding like we never dreamed possible. Michael's gracious and caring support as well as his timely communications allowed father and mother, daughter and son-in-law to thoroughly enjoy the months and weeks preceding the wedding. And to top it off the day of the wedding was simply amazing as Michael kept us on schedule and released us to enjoy the day. ALL details were beyond belief and our friendship with Michael continues beyond the wedding. Working with Michael and his team was by far the best decision we made in the preparation and actual day of event for our daughters wedding. read more

This bridal shop has the worst service if i could give it 0 stars i would. I went in to look at veils and they refused to show me any because i didn't bring my custom made swarovski encrusted wedding dress. i just wanted to look at veils...completely insulted! read more

I didn't get my dress at Noltes. It was between two dresses one at Nolte's (the one in Prairie Village) and one at Ida's. I ended up liking the Ida's dress more but i had a wonderful experience at Nolte's. And here is one of the things I really liked about Nolte's... I don't want to have to dress up like i am going to the prom to get good service. I showed up at Nolte's in jeans and a tee shirt and I still got top notch service. I really appreciated that. I went to both Nolte locations and I had a good experience at both of them. They have a large and beautiful selection of dresses. And Michael Nolte stopped in and was super friendly. I have nothing bad to say about this place. read more

We had a fantastic experience with Nolte's. First of all, I'm not sure where all these negative reviews on Nolte himself come from. He was beyond helpful through our entire process. We started with our initial fitting- which Mr. Nolte himself sat in on. He sat and asked about me, my vision, my wedding. I was a super low key bride, I didn't really have a vision in mind other than looking beautiful as any bride would want. I told him my wedding was outdoors in the mountains, and I wasn't picky. He left the room & came back with four dresses. I tried on all four, but bought the first one I tried on. It was very different from somewhere like, David's Bridal, where the consultant is making commission and just throwing random dresses at you. Mr. Nolte is also a wedding planner so his vision for what kind of dress would work for my venue and setting was perfect. When it came down too it, I had two dresses picked out. He directed me towards one significantly less expensive because he knew it was "the one". When the shop owner himself is selling up a less expensive dress- he cares about what you look like & not the dollar he makes. My dress took 7 months to come in, which was expected and it came in right on time. He has a woman named Candy who he suggests you do alterations through. She does not work for Nolte, but you can have all alterations done in the store & they will keep the dress during this process. Candy was very easy to work with and set time up with. We had to adjust my dress four times and she was pleasant about it every time. We also purchased my bridesmaid dresses from Notle- we got a small discount from doing that, I don't remember what it was. They came in on time and turned out beautifully as well. Since the wedding was in Colorado, they shipped my dress, veil & shoes to Colorado for me no problem so I didn't have to worry about a thing. The negative reviews made me worried to visit Nolte's, but I am so glad I did. I have never gotten so many compliments in my life like I have gotten about my dress. Beautiful gowns. read more

Noltes is very accommodating. I came in with my infant son without an appointment and Emma-Lea was able to pull perfect dresses for me. She definitely knows her stuff, the third dress I tried on was the one I bought! I was looking for something unique and beautiful, they have a perfect selection. Be up front about what you want and come serious to buy and you'll have a great experience. read more

I had an appointment in July, Nick Nolte "helped" us, he basically showed us where the dresses were, and when I picked a few to try on, he told me that one of the dresses is out of my budget. I told him I know, I saw the price but I really like it so I would like to try it on. He looked at me like I was stupid and he said "IT'S WAAAAAY OUT OF YOUR BUDGET". (my budget was around $2000,very flexible tho, this dress was $3000, I actually got my dress for $3600, from an other store of course...) and again when he showed us the dressing room said I shouldn't try it on because I won't buy it anyways. (The day before he had a comment that only the bride needs to come and the "the person who writes the check") I tried on all the dresses by myself (with my bridesmaid's help) and after I was done, we came out of the dressing room and no one came to us to ask us about how we liked the dresses or if I needed any help. So we just left all the dresses in the dressing room and left. This place is incredibly rude and this should be a fun day for a bride to buy the dress, not a frustrating one. You should check out the Gown Gallery or Bridal Extraordinaire instead, they are really really nice to you and make it fun for you! - a pissed off bride read more

While Nolte's had some beautiful dresses I went with 2 Stars because of my experience. Before my appointment I went online and found a few dresses that Nolte's carried that I really liked and wanted to try on. Upon arriving at the store the saleslady gestured towards my list as if to ask me what it was and when I replied that it was a list of a few gowns that I saw online that I would like to try on she told me to put it away and go look through the racks, definitely not the response that I was planning on. Brushing it off, my M.O.H. and I began looking through the racks and found some really beautiful options that I was very excited to try on. After trying on a few beautiful dresses my saleslady informed me that I get 15% off of my dress if I buy that day and continued to try to sell me a dress that was way out of my budget (even though I informed her prior to trying it on that it was too much). I informed the lady that while I thought the dress was beautiful that it was almost twice my budget and that I could not afford it. After this she brought in a dress and rudely informed me that it was "the cheapest dress in the store" and continued to, what I felt to be, pressure me into purchasing. I informed the lady that it was only my second time trying on dresses and that with all of my family being out of town that I want to find a few dresses that top my list so that I can bring my family in to help me choose. After this conversation I felt as though I was rushed through the remainder of the appointment, knocking out a 90 minute appointment in 25 minutes. Once I had finished trying on dresses I asked the saleslady if it would be okay for my M.O.H. to try on dresses and she told me that she had another appointment and that we could use the other dressing rooms before leaving to head out front to meet her other appointment. I was so confused, I thought I had 90 minutes worth of help that I was supposed to be receiving. After my M.O.H. finished trying on bridesmaid dresses we headed to the front of the store to get the style #s of the gowns that I liked so that I could try to keep everything straight in my mind. The lady at the front then had to track down my saleslady so that she could get the style #s for me. Both women returned to the front where I was given a card with the styles listed on the front. My M.O.H and I thanked both ladies for their help as we left only to receive a "goodbye" from the lady who was working the front desk and not the lady who was helping us with the dresses. I went home to look up the style #s only to find that the #s I was given were not correct and now I am left not being able to remember what I even tried on that day. While some of my favorite dresses were at Nolte's I left with too sour of a taste in my mouth to return. I know that my experience at Nolte's was more of the exception than the rule, but I was so disappointed and upset by the rudeness that both my M.O.H. and I experienced while at this establishment. I really hope that my sales associate was just having a bad day and that she is not always like that because she pretty much ruined my experience at Nolte's and is the sole reason that I will be purchasing my dress elsewhere. read more

After getting engaged, the first 'to-do' on my list was...DRESS, DRESS, DRESS!! Nolte's immediately came to mind!! I had tried on a few dresses at another boutique in town, but I didn't feel like they truly understood my style and vision. Plus, they only allowed me to try on 5-6 dresses total. At Nolte's, I worked with Ashley who was absolutely fabulous!! She called me one Thursday afternoon to invite me in after a cancellation. Without a thought I said yes!! The next thing I knew, we were knee deep in silk organza and chiffon. I tried on at least 20 dresses and found "the one". It's like it was made for me. We selected 6 of our favorites and had those ready when I brought in my mother and bridesmaids a couple of weeks later. Without a doubt, The Austin was a hit!! I had on at the end of the appointment when Mr. Nolte stopped by. I felt immediately he was interested in my story and offered nothing but excellent advice and referrals. Through his suggestions, I feel like I found not only great photographers, but a dress that Daniel and I will never forget!! Thank you Ashley and Mr. Nolte for making me feel like a beautiful bride!! read more

I'm honestly a bit shocked at some of these other reviews where someone had a negative experience. I had such a lovely experience at Nolte's that compares nothing to these other comments. I came to Nolte's with no inkling of what I wanted, as I was assured by others Mr. Nolte knows what he's doing and along with his staff, can help you find the dress of your dreams that is perfect for your body type and personality. I brought my future M-I-L, future step daughter and my mother. I was greeted immediately by the staff and as we were walking through some options, Mr. Nolte came out and also greeted me and my mothers. After talking with him for less than 5 minutes, he told me he had something in mind. I was whisked away to the beautiful back room to try on the exquisite gown (mind you, and others, but this one was fabulous) and sure enough, it was stunning. It was perfect for my body type and made me feel like a million bucks. I tried on others "just to be sure" and nothing else compared. I was offered vendor recommendations at the end and one of the consultants (Jennifer) was so kind to even text me vendor recommendations personally. I definitely got the VIP experience! read more

I hardly write reviews but was disgusted by the below reviews for Nolte's so I felt the need to share my experience to help other brides out there. Mr. Nolte knew of my engagement before I did (kudos to my fiance for that one). I got engaged in December (a very popular time for engagements) and when I called Mr. Nolte to ask if he would coordinate my wedding, I learned that he had already worked with my family and fiance on a few dates that they knew I would want. He had called the church, a few hotels, a few DJ's, and reception venues to ask them to block off these dates for my wedding so we wouldn't have to stress about picking a date around what was available. We had our "launch" meeting about a week after my engagement and, because of his organization, picked the date, booked the church and viewed/chose a reception venue and hotel for our guests. So much weight was lifted off of my shoulders and I thought to myself "this is why you hire Mr. Nolte". I can't imagine how a bride plans a wedding without him. I am a total control freak and feel so incredibly relaxed knowing that Mr. Nolte makes everything happen so smoothly and exactly how I want it. If you aren't hiring him to coordinate your entire wedding (a mistake not to, in my opinion), I would at least plan to get your gown from his salon. I gave Mr. Nolte an idea of what I wanted (but I was VERY open to suggestions as well) and when I came in to try on dresses he had about 10 dresses waiting for me. He said this round of trying on dresses would be to get an idea for what I wanedt and what looked best on me (and expressed my personality), but we probably wouldn't find it that day. I trusted him and said to hand me the dresses in whatever order he thought we should go in. The second dress I tried on made all of our jaws drop. We fell in love with the detail and design of it but it wasn't as full as I had wanted so we went on to the next dress that had a full skirt. The skirt was exactly what I was looking for, but we couldn't get our minds off of the design of the previous dress. Mr. Nolte suggested we combine the two dresses, take the design from the first and the fullness of the second. I never would have thought of doing such a thing, but that was it! We had found the dress! Because of Mr. Nolte's expertise and eye for the bride, we found my dress after only trying on 3 dresses. He makes the experience of being a bride exactly what it should be, fun and relaxing. I could go on for days about how amazing my family and I's experience with Nolte's Bridal has been, but I'll save you the read and just hope that you trust me. There is a reason Nolte's, a small family owned business, has a better reputation than any chain bridal salon in Kansas City. read more

Mr. Nolte is very unprofessional and I would never recommend anyone spending a dime with him. We had scheduled our meeting to create invitations around his schedule. We selected meeting during the week at 12:30. My fiancé and myself worked around our work schedules so we could meet with him to show up to locked doors. I could see him sitting but nobody would answer. After several calls with no answer I decided to email that we were out front. 15 minutes into our appointment time a lady answered the door and said he should be here any minute. She goes to the back and we can hear them talking and he proceeds to say "I'm in the middle of lunch, so they can wait an hour or reschedule." To expect a cost of $1,000 and to be treated with such disregard we informed her we would not wait an hour or reschedule. If his lunch was more important than a scheduled meeting he had on the books for a week, I would warn ever bride to not feel like a priority at this store. read more

Wow, I was going to let this go. But, then I read the reviews. Looks like I was not the only one treated rudely by the owner. We live in St Louis. Our daughter is looking at Rosa Clara wedding dresses. I contact Michael Nolte after my husband suggested that Kansas City had Rosa Clara wedding gowns. We had been to Chicago and were able to see 3. Michael Nolte took my phone call. He seemed friendly enough and liked to talk about himself. He told me all about his daughter attending college in St Louis. How he does weddings all the time in St Louis. How he's a wedding planner. How he has many Rosa Clara dresses. He did most of the talking. I simply said my daughter had certain Rosa Clara styles in mind and could I email him the styles and he could respond whether they had them or not. This is what accidentally came back to me from his iPhone. It was supposed to have been forwarded to one of his employees. But he mistakenly replied back to me: Michael Nolte to a worker: When next you are in, could you check on this and let this MOB know? This is the person to whom I was talking when you left. She has been to Chicago and wants to go to Miami. Sounded VERY HM. Sent from my iPhone On Jan 18, 2016, at 3:35 PM WOW! I had little to say to him and he very critically called me A HIGH MAINTENANCE MOTHER OF THE BRIDE. THANKS Michael for the insult. When I contacted him about his comment toward me......nothing came back. Michael get some counseling and learn to not judge people. Also, learn to apologize for nasty comments and mistakes you have made. You'll go farther in business once you've learn some simple etiquette. I'm learning real fast to consult reviews first before contacting those in the wedding industry. The positive reviews you can tell are set ups by Michael and not by real brides. Too much detail. To fake. Chicago only had 3 Rosa Clara dresses. But, they treated us great. They were genuine with us. Nolte is on his own power trip. And never learned to apologize when an error was made. He must have the philosophy, "Oh well. No big deal." Poor Business Practice. Beware Brides. read more

Dr. Jekyll and Mr. Hyde is what you will get when working with Mr. Nolte. He can be charming and such a nice man, but complain about anything and you will get a completely different person. I talked my sister in to coming here from out of town and I couldn't be more sorry! Mr. Nolte seemed to care about us the first visit, but after that, it was bad news and extremely stressful. This shop does not pay attention to details nor do they live up to their promises (or write them down so they remember later!). They can also be quite rude. Nolte promised since she lived 6 hours away they could have the dress dry cleaned and altered in one weekend. Try THREE 12-hour trips and lots of tears later--she still had no dress (FOUR total trips--and they still had to ship it)! My mother also bought her gown from here as well, and what a nightmare. She tried on the dress from the mannequin and it fit perfectly. They did not measure her but said they would order the dress for her in that size. A few months before the wedding, they didn't even have her dress ordered. When it did finally come in, it was the WRONG size (but how would they know when they didn't measure her? PS-she lost 5 lbs and had a breast reduction so the darn dress should have fit!)! When it was altered it looked butchered and terrible--even the seamstress agreed. What does Mr. Nolte do when my mother complains? Apologize? No way! He scolded her for complaining (because he gave her a free necklace) and treated my mother like a crook--demanding a cashier's check for the remaining payment of the dress (which she had paid in a credit card payment weeks before), or he would hold my sister's bridal gown hostage. I guess he's had a lot of experience with unhappy people before. I'm sorry, Mr. Hyde I mean Mr. Nolte, but giving away a necklace that helped sell the dress does not give you the right to treat people like dirt. Very disappointed. read more