AVOID. It's been nothing but deceit with this company. The climbing harness I purchased was listed as "in stock" when it wasn't. It took 2 weeks to arrive. When it arrived, I discovered that I was sent a size 2 instead of a size 1. Customer service then tried convincing me the size 2 should fit me after I informed them of my measurements. I guess having me endanger my life by wearing a harness that can slip past my hips is an acceptable alternative to the complications of return shipping. On top of all that, it takes days for customer service to respond back to my emails. What an absolutely shameful and unprofessional experience. read more

Terrible customer service. Bought cressi speargun which broke on the third use...shot it only 3 times. Contacted Nootica and they tried blaming me for improper use of the gun. The top tip of the muzzle cracked in half which is a clear defect. Took 3 months of arguments for them to agree to do something about it. They told me that they won't give me money back or a replacement gun but send me a replacement part which I must put on the gun by myself. Disgusting customer service. It has now passed 6 months and they are still pretending that it was my fault and that they are doing a major favour sending me a part which I haven't received. BUYERS BEWARE. DON'T BUY FROM THIS SITE. read more