Brought 2024 Bronco Raptor in for a trans issue. Greg Urban, Service Manager, was great. Took me…read moreunder the truck while on the lift to explain the process being conducted to attempt to eliminate the issue. Techs were personable and seemed like they knew what the hell they were talking about - refreshing departure from most dealer service departments I've been exposed to. Request was to drive truck for a while afterwards and if issue persists, they will take another direction on a fix. I feel like they have my back. Would recommend.

Well if I had the option to leave 0 stars, that would be my review. I drive a 2024 subaru…read morecrosstrek with 23,158 miles on it. This month my car turned one year old. I don't live in this area but am up here for an event and I needed my car inspected. So I called this dealership, the receptionist was nice and they were able to accommodate my needs. My appointment was at 3pm and we showed around 2:30. They took my car to inspect it right away. It's now 3:30 and I go out to find out what the hold up is and the man behind the counter says I'm sorry your car failed inspection. What???! It's a year old, what's wrong? Oh you need new windshield wipers. I thought oh that sounds like some bs considering I just drove 2hrs in the rain to come up here yesterday and my wipers worked fine. He then begins to quote $88 for new ones. I said they probably just need cleaned maybe debris is the issues. He said oh no they are torn. $88 for new windshield wipers are you out of your f**king mind!!! I said give me the keys I'll run over to the auto parts store and get them replaced for under $30. He said oh well do you just want me to put the stickers on it for you then? Yep! Another 15mins goes by. What is taking so long? Oh he has to put the info into the computer. This place is a total scam! I get the car back and there are old rain drops on my windshield from the drive up which tells me he never bothered to even check them. I get out and inspect the wipers and there is no cuts and the windshield is perfectly clean. The lobby has old furniture that is stained and filthy. The roof has leaked and there are water stained ceiling tiles in combo with missing tiles. Then the true WTF is the dirty bathroom where the toilet actually rocks. Does any of this sound like a place where you want to do business? Yeah me neither.