I wanted a storage loft in my garage and from my first phone call to Norman's Home Improvement the process went smoothly. My first call required leaving a message and Bennett Norman called back in a timely manner and we set up an appraisal visit. He was on time, friendly, polite and professional and quoted a reasonable price. He told me how the process would work and when he could get started. He is very conscientious and stayed in touch, keeping us informed all throughout the process. He completed quality work and I am very happy with the end results. I now have a heavy duty sturdy loft in my garage giving me an additional 350 square feet of storage. I would recommend Norman's Home Improvement to anyone and will use them again should I have another home improvement project. read more