This was at the Veterans Dr. location. Someone failed to put in my records that my injuries were caused by accidents. Due to this, my insurance claim was rejected. I took a signed statement of the accidents to them and they put that with my records. They then tell me that it is North Alabama bone & Joint policy to NOT change their original reports. Charged $30.00 to fill out a one page report and left one third of it incomplete. read more

Dont waste your time or money. If you get referred here try to go elsewhere. Had to keep reiterating what I was there for and made my issue seem minimal. I feel like I completely wasted my time. read more

If it wasn't for Dr. Goodman, my son would be in an awful shape. During his high school football game he snapped his tibia in half in his left leg and had to have two screws put in; the second time he got injured, he tore his ACL and had ACL reconstruction and meniscus surgery in his right leg and two weeks ago he tore his ACL in his left leg and had surgery yesterday morning! Poor baby has been through the wringer! Dr. Goodman has done all of his surgeries and did an AMAZING job! He is a GREAT Doctor! Thanks Dr. Goodman! read more

This is in regards to Doctor Wright and is not a reflection of North Alabama Bone and Joint Clinic as a whole nor the rehab facility. Dealing with Dr. Wright was one of the most terrible experiences of my life. I am writing this review in the hopes that it will spare someone else the pain and humiliation that I have experienced from this "doctor." He is rude and condescending, but more frighteningly he will not listen, cannot remember patients from one visit to the next, and prescribed me medication that I was allergic to. I saw Dr. Wright beginning in September 2016, when I had a break through the upper part of my upper arm, too near the shoulder to splint, that was excruciatingly painful. Despite being informed of my Tyenol allergy, he prescribed Tylenol. Luckily, I noticed this before I took any. When I asked that the prescription be changed, his nurse was incredibly rude and tried (unsuccessfully) to blame me for their oversight. When I pointed out that I had brought a written list of allergies to my first visit and that I had witnesses to this, she changed her tune and basically implied I was drug seeking. To my disgust, the next time the medication was called in there were more issues. This continued until I was no longer on medication. This was thematic: during my appointments over the next three months, each time I saw Dr. Wright it was ALSO like I was starting all over. I had to repeatedly tell him about certain issues, and each time, he would blame ME for his lack of recall/review of the file, saying: "WHY did you NOT tell me about this?!?" His "bedside manner" was incredibly awful. If I tried to ask questions about specific pain, he would say, "you broke your arm, of course it is going to hurt." And even though I am in my thirties and married, Dr. Wright talked down to me like a child. He contradicted himself, sometimes within a single visit. For example, I asked whether I should continue physical therapy or be released. He first stated that I would not be able to improve anymore, then stated that I would be nearly as good as new, and then again stated that no one knew anything about prognosis for my situation. Then he added that the LPTA I had been working with thought I could still improve with her help, BUT also that I might be ok on my own, BUT he did not know. After that visit, I had to call to find out whether I should go to therapy. I was then told to make the appointments as I had before. Meanwhile, the rehab/therapy section were told that I was to go one day less per week and were annoyed when I tried to schedule the extra visit. I was only doing what Dr. Wright and his office had told me to do. I was in no way trying to cheat anyone, get extra visits or anything of that nature. On my next to last visit, I was experiencing pain and numbness in my hand and arm. My hand was ice cold and blue. I had been repeatedly told that if I experienced ANY numbness to let him know as soon as possible. Just the week before, I had been much better: low pain, no numbness, and able to move very well, which just made this more frightening. I moved up my appointment and asked my mother to drive me. As usual, the first thing that Dr. Wright said to me was, "You broke your arm. It is going to hurt." He interrupted me, over and over, until I was in tears and demanded that he at least feel my arm/hand to see how bad the circulation was. When he felt how cold my hand was, he said he would look into the numbness and get back to me the next visit. Then he started to walk out. I said I had another question, and he said he needed to go next door but would be right back. I waited for over HALF AN HOUR in the exam room before a nurse came by and basically asked us why we were there. I said we were waiting for Dr. Wright, and to my shock I was told he had GONE HOME FOR THE DAY almost 25 minutes earlier. When I returned for the follow up appointment, he entered the room, had me raise my arm, and said that he was "cutting me loose." The whole visit took less than 3 minutes. I was not informed of what was going on, was not given any information promised, and was given no chance to ask any questions. read more

PA Logan Morris and Dr Wright are amazing. They now have an after hours clinic thats open until 7 pm on weekdays and Saturday 8 to 12. I broke my ankle and several bones in my left foot late Wednesday afternoon. I was able to go straight to bone and joint and seen PA Logan Morris. He was amazing to me. He listened to me, answered all my questions and put a casted splint on me. He was AMAZING. He set me up with Dr Wright to have my surgery on Friday at NAMC. I am a type 1 diabetic and they made sure my blood sugar stayed in range and did not drop on me. The antustioligst Dr was AMAZING. The whole team was so good to me. My nurse Britney and my nurse after surgery was Mrs Wright. She is Dr wrights mother. They was both great, kind, understanding and went above and beyond to keep me comfortable and in good condition. I am so glad to we have such an amazing team of Doctors and nurses in florence, alabama. If you have bone or joint problems, go to bone and joint center and see them. You will be in great hands!! read more

I had arthroscopic surgery on both knees and a bone spur removed from my shoulder here. All went well, and everyone was friendly and professional. read more

Never been more pleased with concern, treatment and outcome. Have another issue & never hesitated to call & schedule an appointment.

The staff and nurses at this place could not have been more rude and condescending.Waited about 4 hours with a broken ankle to see a Dr.for about 5 minutes.The Dr. told me my recovery time would be 2 weeks and to start physical therapy.Called his nurse when the meds he prescribed made me sick from an interaction that could have been fatal.She treated me like a junky.Got a second opinion from a reputable Podiatrist.He told me recovery would take a least six weeks and to wait for the physical therapy (same thing I was told at the hospital ER). No more pain meds necessary.I'm 62 years old and have been to many Dr. offices in my time but this was without a doubt the worst experience I have every had.I am just thankful I survived. read more