Very kind staff, Lora is so awesome, and caring. There's a reason why they are known as the "diaper…read moreladies" very knowledgeable, and amazing diapeeess. Plus if you have any other medical needs, they have you covered pretty much. Thank you for being an awesome store.

knowlegable , compassionate , honest and fair . awesome!read more

Avoid This Place! Complete Scam and Horrible Service. I have…read morenever experienced such shocking and aggressive behavior from a business in my life. I came in to return a completely defective item that they sold me. Instead of acting like professionals, listening to the issue, or offering a refund, the staff became extremely rude and highly argumentative. It escalated to the point where they actually threatened to call the police just because I wanted to return a broken product! They completely refused to issue a refund or exchange, offering zero explanation or basic courtesy. It is absolutely mind-boggling how a business like this stays open. They are selling cheap, low-quality junk at premium prices, and the moment something goes wrong, they treat their customers like criminals. Save your hard-earned money and protect your peace of mind. Do not waste a single dime or a second of your time here. Absolutely pathetic customer service. Update: the response review that owner stated is totally lies and not even close to reality. You said if it is used we can't return and I explained I didn't install because the item is not safe to use and that is why I didn't install. There is no such a notes in your store saying that you can not return the item . There is note if it is used or not in original box. Which is opposite. The item is in original box and never been used. Also, considering you, I am very educated and polite person. You were the one shaking and yelling instead of listening and what a shame claiming supporting community when selling unsafe items, not listening concerns of customer. You even said that if I return items I will be out of business. So you don't care about community or customer. You just mean, and bully behavior person who doesn't know anything about customer service.

Says they have a 15 day return policy, but refuses to allow the return, even though it is in the 15…read moreday period. My dad is in the hospital and can't use the walker at this time. This company is claiming that my brother can't return the walker, and they won't return the charge to my dad. Cannot recommend this company!

Very knowledgeable! Excellent customer service. Staff went above and beyond! Highly recommen!read more

From the owner: James Medical is a locally owned family business. We service and repair everything we sell. We work…read moretogether to find a solution that meets your specific needs. Our goal – no matter what – is to make sure you walk away with the peace of mind that comes from knowing you’ve purchased the best possible product to keep them happy, healthy, and safe. Great customer service is at the heart of everything James Medical does. Whether it’s online, over the phone, in-person at your home or our showroom, that goal is the same; 100% customer satisfaction!

I came here because I needed a new CPAP machine... long story... anyway I need a CPAP for my health…read moreand to be able to sleep. My sleep doctor sent the prescription over here and I came here to get my new machine and supplies. I was glad to see they carry Resmed machines, as I had a very bad experience with Phillips Dreamstation. I was told how to use the machine, which I was familiar with but still their thoroughness was appreciated. Good experience getting my CPAP, what more is there to say.

My prescriptions were ready. Very nice girl that checked me out. Best overall .My questions were…read moreaddressed.

The pharmacists, Brian Janey, Sarah are great and the techs too. Go out of their way to helpread more

I received my CPAP there and the respiratory therapist was so amazing. She knew exactly what she…read morewas doing and she was very informative and professional. Highly recommended. Excellent customer service!!

Very good customer service. They were easy to work with and knew their stuff. We had a lift chair…read moredelivered and the employee was very patient with my dad. He made sure he understood how to use and explained all the bells and whistles.

I was fitted with a pair of Brooks shoes with Janet a month ago, and the service was top-notch. If…read moreI could give her more than 5 stars I would. She spent a lot of time with me and bent-over-backwards to adjust and re-adjust until the shoes were exactly right. I so appreciate her attention to detail. I would highly recommend her.

I called their phone number listed on the internet. Oddly, there is no way to make a simple…read moreinquiry about their services or products via telephone. They also apparently do not have a website of their own. They obviously do not need additional business.

From the owner: Specializing in: - Health & Wellness Products…read more- Hospital Equipment & Supplies - Medical Equipment & Supplies - Physical Therapy Equipment - Home Health Care Equipment & Supplies