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    North Freeway Hyundai

    3.1 (257 reviews)
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    Reviews With Photos - North Freeway Hyundai

    Iman N.

    I had a very disappointing experience at this Hyundai dealership. Before visiting, I communicated clearly and in writing (email and text) with a salesperson who identified himself as Joseph R. (or "JR"). I provided exact details of the deal I was looking for, including: 2026 Hyundai Tucson Limited (Hampton Gray) 36 months / 12,000 miles $3,000 down $380-$390 monthly All taxes, registration, and fees included No additional or hidden costs These terms were confirmed in writing, and I was asked to come to the dealership. I have screenshots as evidence. When I arrived at the dealership, I was told the deal was $90 MORE per month than what had been confirmed. This was a significant change from the written agreement and was never disclosed beforehand. When a supervisor came out, instead of honoring the written confirmation, the salesperson distanced himself from the agreement. The supervisor identified the salesperson as "J-R", and the situation was handled in an unprofessional manner. At that point, I was left with the impression that the name provided earlier may not have been accurate or complete. This experience felt like an attempt to bring me into the store under agreed terms and then change the numbers in person. That is misleading and a waste of a customer's time. I strongly recommend that anyone dealing with this dealership get everything in writing and verify all numbers before visiting. This experience negatively impacts the dealership's credibility and Hyundai's brand reputation.

    2024 Hyundai Santa Fe!!!
    Darryl W.

    I just bought the new 2024 Hyundai Santa Fe! OMGOODNESS I love this car! The new body style is reminiscent of the top luxury brands and my vehicle is wrapped in the color, Tiffany Blue! It's one of a kind! The new Santa Fe has dual skylights, fully powered seats that heat and cool, and navigation that will keep me in my lane. I have Sirius satellite, and you cannot beat that 3 years 100,000 mile warranty! All I have to do is put the gas in, and the maintenance is on them! Kris was my salesman and he was amazing! He got me to where my sweet spot payment would be! I traded in my Palisade (which I loved) and I'll never buy any other brand than Hyundai!!

    Still waiting for a call back. Later that day seems to be days or even weeks later.
    Angela O S.

    Genesis of North Freeway sales luxury vehicles, but the staff is not attuned to luxury customer service. Genesis G-70 purchased November 2023 now at February 2024, and no title provided. Visited the Genesis off North Freeway many times about the vehicle title and the young lady refused to come out and talk to us. On another visit, we spoke to Melissa LaCarter and was promised a call later that day....3 days ago; maybe there is something in the translation of later that day to later in days? I have no idea what is going on, but our credit union is now going to charge us higher interest rate because they do not have the vehicle title. I say we take the vehicle back and give the credit union their money back. Genesis dealerships have no business selling luxury cars! Go check out Mercedes and BMW customer service care. Genesis Dealerships get out of luxury vehicle sales.

    Front bumper side installed incorrectly.

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    Ask the Community - North Freeway Hyundai

    Review Highlights - North Freeway Hyundai

    The new Santa Fe has dual skylights, fully powered seats that heat and cool, and navigation that will keep me in my lane.

    Mentioned in 19 reviews

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    Nexcar

    Nexcar

    2.5
    (41 reviews)

    Amazing experience! This was my second purchase, and my salesman TEE was professional, helpful, and…read moremade the process super easy. 10/10 service -- I highly recommend him!

    Long story short: do not buy a car or have any work done by these people; NexCar can't even do an…read moreoil change right and will expect you to pay for it. I bought a car from NexCar in July 2025, and I just got around to changing the oil on it. I found that the technician at NexCar cross threaded the drain plug (this damages the oil pan, leads to oil leaks, and can put metal shavings in the oil), and I know NexCar did this because they change the oil on all their cars. To remedy their mistake, some gorilla put RTV silicone all around the plug and WAY over tightened it (this further damaged the pan and can put silicone in the oil). I immediately took pictures and videos of their horrible repair and got a repair quote from a local shop. I sent these to Beto, a service representative, and he took days to respond after repeated calls. Today, after the car has been waiting in a shop for three days, I called again just to be informed by the owner that the cars are sold "as is" and they won't pay for the repairs. If I bought the car from someone on Facebook, I would assume such risks. However, this was an established business with seemingly good reviews. NexCar strung me around for a week waiting an answer and repeatedly ignored my calls. What NexCar did was crooked, and businesses like them give used car dealers a bad reputation. If I could leave a 0 star review, I would.

    AutoNation Chrysler Dodge Jeep Ram Spring

    AutoNation Chrysler Dodge Jeep Ram Spring

    2.2
    (356 reviews)

    My salesperson, Roger, was very friendly, knowledgeable, and patient. He answered my numerous…read morequestions and when the paperwork was complete there were no extra or hidden fees. My finance manager, Margaret, was also pleasant and well-informed. She explained the protection and maintenance plans clearly and concisely. I purchased a Jeep Grand Cherokee on a Friday afternoon around 4:30 pm and was able to retrieve the vehicle the next day after it was detailed and filled with gas. The experience was less-stressful and easier than any of my previous vehicle purchases with no pressure at all. Roger even gave me a Jeep Yeti cup, a Jeep keychain, and a rubber duck to start my collection. I highly recommend AutoNation, Roger, and Margaret for your next new vehicle purchase!

    If i could give this place 0 stars i would! We are first-time car buyers, and unfortunately our…read moreexperience was disappointing. When we first arrived, I sat outside for nearly an hour and walked around the lot without being approached by a single salesperson. Eventually, I had to go inside myself to get assistance. The buying process itself wasn't terrible, but our salesperson, Omar, seemed very disengaged throughout the entire experience. He rarely spoke to us or made any effort to explain things. As someone who has worked in sales before, that is not what I would expect from someone trying to earn a customer's business.After completing the paperwork, we took the car home and thought everything was finished. A few days later, while both my boyfriend and I were at work, we started receiving nonstop calls from Omar and Muhammad. When I finally had a chance to answer, Omar told me, "If you and your boyfriend don't sign this right now, we're going to repossess the car."I was extremely confused. We were in the process of adding me as a co-signer, and as a 19-year-old first-time buyer, I had never gone through this process before and didn't fully understand what was happening. I told them I could sign immediately, but my boyfriend was eight hours away at work and could not.I was then told that if he did not sign within an hour, they would repossess the vehicle. Rather than calmly explaining the situation or working with us, we were met with threats and pressure. It felt as though Omar and Muhammad were more concerned about covering themselves and avoiding trouble than helping their customers.We worked very hard for this vehicle, and being threatened with repossession over paperwork that we were actively trying to complete was completely unprofessional and unacceptable. First-time buyers should be treated with patience and respect, not intimidation. If you're a first time buyer i suggest not going here!

    Uptown Imports

    Uptown Imports

    3.1
    (15 reviews)

    I purchased a vehicle online from Uptown Imports after being assured by Angello that everything was…read morein good condition. However, upon receiving the car, I discovered multiple issues that were not disclosed prior to the sale. The audio system is defective, with severe distortion even at low volume. I specifically asked about the radio as it looked like it was post-factory installed. The vehicle came with only one key, which was in terrible condition (I'd rate it 7 out of 100). On top of that, the car was never detailed before it was shipped -- the interior was dirty, and the engine bay was filled with leaves and debris, which is shocking for a vehicle with only 38,000 miles. The doors had glue all over them as someone had taken them apart and tried to put them together. None of this was mentioned beforehand and the list can go on! I contacted Angello immediately to address these issues, but after multiple attempts, I've received no response except "I will forward your message to the director" I got a loan for the can and cannot register it in California because Uptown imports did not send the pink slip to the DMV or to the bank (as they are supposed to) Eventually they ended up sending it to me! (WHAT?) How are they in business of selling cars if they don't even know what to do with the pink slip?! This level of communication and customer service is completely unacceptable. If a business can't stand behind what it sells--or even respond after the sale--that speaks volumes. I've waited long enough for a resolution and am extremely disappointed in how this was handled. Buyers... beware!

    There is a great team at this dealership! I lost my car in May due to a hit and run driver. No one…read morewould help me get into a car. This dealership looked at my numbers and presented me with several options that I qualified for. I was in my new car in a matter of hours over two days. The SUV I'm in now is everything I could dream for in a replacement to my totaled car. I truly thank this company a lot for their help!

    North Freeway Hyundai - autorepair - Updated July 2026

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