I am a former volunteer at Action Station. I enjoyed the volunteering most of the time. However…read morethere was an incident during my time there where I felt like I was being treated like a child by other staff members. Bearing in mind I was a 26 year old fully grown adult when I was here and not some teenager just starting out in the world.

Known as the 'Balkwell Hut' locally, this place has a fab toddler group on a Monday and Wednesday…read moremorning (9.30 -11.00). £1 per parent and child. The have loads of different toys for the little ones to play with. There is also a song time, where everyone gathers round and sings and does the actions. After this the children get juice and a biscuit while the parents get a cuppa and a biscuit. There is a raffle near the end and every week someone takes it in turns to tidy up and hoover. The place is very welcoming and the people who run it are fantastic. The hut can also be hired out for parties , coffee mornings and meetings. There is a notice board in the entrance telling you what is on when. There is a little kitchen, a small stage and toilets for men and women. A car park is situated round the back.

Newcastle Citizens Advice Bureau is an independent charity offering free, impartial advice with…read morecomplete confidentiality. The office is staffed mainly by volunteers - don't just turn up unless you are desperate, as you will have a long wait and may not be seen (I speak from bitter experience) - you are far better off contacting the CAB by email, fax or telephone. Drop-in advice times:10.00 am to 12.00 & 1.00 pm to 3.00 pm Monday, Tuesday, Thursday & Friday. Newcastle Citizens Advice Bureau St Cuthbert's Chambers 35 Nelson Street Newcastle upon Tyne NE1 5AN Fax: 0191 232 0461 Email: citycab@newcastlecab.org.uk Tel: 08701 264015 General Manager - Graham Dickson Manager - Tracy Armstrong The Citizens Advice Bureau at Nelson St. provides advice to those living or working within the area covered by Newcastle City Council. For those without legal representation, or as a first port of call before a solicitor they are a fantastic organisation, able to help with a host of problems from debt related issues to social security benefits, housing problems, legal matters and everything in between. A great service.