I took my daughter to Lakefront Wellness because I believed that she needed help with depression…read moreand anti-social behavior. The first thing that her counselor did was make her feel like she was a victim and virtually elevated and legitimized her bad behavior. As her behavior got worse, we shared our great sense of urgency that this part of the process needed to be expedited and moved on from. Her counselor was very kind to us but virtually ignored our sense of urgency and was quite comfortable to bill us every two weeks with virtually no progress reports. "this process takes time." Unfortunately she was never able to elevate her performance and get our daughter to a better place. We both felt that she was actually being manipulated by our daughter. So here we are a year later and it is so much worse than it was before we stepped through their door. I am not prone to write something like this but it is shocking to me how badly this turned out and I would strongly encourage you to proceed with great caution.

I have been seeing Dr. Beth Johnson for the last 7 years. I was terrified of starting therapy…read morebecause I thought I might lose my mind. I was severely abused as a child and this knowledge was just surfacing in flashbacks. I tried to ignore them but then I started having panic attacks in public. That was the final straw. My husband insisted I start therapy. The first therapist I started to see (NOT AT LAKEFRONT) was not a good fit at all. Her first question was "tell me everything that happened". I told her all that I remembered. It was too much for a first visit. I went home severely depressed and feeling victimized all over again. The next visit I told her I thought I might have other personalities. She pretty much shamed me for thinking that. Some of my flashbacks were of me doing things I had no recollection of. I would also "lose time" and have no explanation of what I did for a few hours. The thing was I already felt I was crazy and she wasn't even trying to help me sort my thoughts out. Then she wanted me to start on medication. It was time for me to move on. That's when I started seeing Dr. Johnson. I told her I didn't want to talk about my memories yet because I thought I might lose my mind. What she said next has stayed with me to this day. "Actually the people who don't deal with their memories are the ones who end up having psychotic break downs". Then she said we don't need to talk about your memories yet. It's too soon. I thought she's exactly the therapist I need. She said we'll wait until your comfortable for that. It only took me a few weeks before she proved to me that I could trust her with my vulnerable state of mind and the memories started coming out. I decided not to tell her of my suspicion that I might have other personalities. If they were really there, she would have to figure it out herself. I didn't want to lead her into something that may or may not be true. After a little over a year in therapy, a "part" came out and talked to Dr. Johnson. Still she waited some time before officially diagnosing me with Dissociative Identity Disorder (DID). You don't want to jump the gun on a diagnosis like that. I was mortified. I told her I'm a freak. She explained that everyone has different personalities. It's a matter of degree. It's just that mine have been hiding because of the abuse I had suffered. Most of them were little girls who held a few memories or beliefs. She explained it was healthy for me to have split into parts. Otherwise I would not have survived the abuse with my mind intact. Dr. Johnson has brought me from feeling I was crazy to someone who became brave enough to look at and heal the wounds of abuse. I never could have done it without her at my side. I understand and appreciate the development of DID. It's not crazy; it's survival. I have held many unhealthy beliefs about myself. Dr. Johnson in her wonderful and gentle wisdom has always been able to help me release those beliefs and replace them with healthy beliefs. Example: Me: I'm not lovable. That's why my mother did not save me from my father's abuse. Dr. Johnson: Have you ever heard of puppies or kittens being abused? Yes I answered. DJ: Do you think they were not lovable? No, I think they were lovable. DJ: Then why do you think they were abused? Because the people who abused them are sick. DJ: Do you think your mother was sick? Yes she was sick. DJ: So are you not lovable or was it that your mother was sick? My mother was sick. Done. Belief of not being lovable enough to be saved was gone. I know there are many people who can't get past that belief. Dr. Johnson blew it out of the water in less than 30 minutes. Above all, Dr. Johnson is a very effective therapist. But more than that, she is kind, wise, compassionate, patient, intuitive, firm when she needs to be, yet she has never made me feel ashamed. I trust that I can tell her anything, and she will respond wisely and compassionately. For someone who was as mentally ill as I was, anything less would have broke me. She helped me pull myself out of the darkness and into the light. In the beginning I was afraid that maybe she won't be able to handle all that I may dump on her. But her strength to handle all the gore details helped me face them. I only saw her flinch once ha ha.

I've now had a couple procedures at the surgery center at Froedtert, Sergeant Health…read more There are distinct advantages to having something done here, rather than at a main hospital location. First, parking is close and easy. Usually you can stay very close to the door. Second, the facility is small and check-in is fast and friendly and the waiting area is immediately accessible. They have a coffee machine, a table or two and standard chairs and couches for family and patients. There's also a TV and a monitor which tracks patient progress through their procedure for any waiting family or friends not inside with the patient. The interior waiting areas for patients having a procedure are standard hospital bays, with no doors, curtain access, but a recliner chair for companions or family members where they can stay throughout if they prefer. The privacy is perhaps minimal, but the access for the care time is easy and open. Every team member I've encountered here has been great - friendly, comforting, and this is important, they all seem to make a personal connection - even if it's small, that makes you feel seen as an individual. Happily, the surgical teams have also done great work on my visits. I am definitely loyal to this system Great care. Made comfortable,

Healthcare can be a very personal thing. So many thing that affect your experience including the…read moredoctors, nurses, receptionists, and even the parking. The Froedtert/Medical College is a massive organization and complex, so this is a very limited review of one area, which is the Center for Advanced Care, and specifically the Ear Nose and Throat Clinic. Been coming here for several years, and have always been impressed with the level of professionalism, and care. Especially the staff that work with Dr. David Poetker. Would recommend them to others that are struggling with ENT issues. Once you are in the proper parking structure, it's a quick ride up to the 5th floor. Get off the elevator and go east. There is nice signage that will get you where you need to go. Good luck with your treatment :)

I've had the pleasure of getting to know Andrew Bailey, LCSW through our shared work in the mental…read morehealth community, and I continue to be impressed by his professionalism, clinical skill, and deep commitment to the individuals and families he serves. Andrew specializes in the treatment of anxiety, depression, and obsessive-compulsive disorder (OCD). He brings a strong foundation in evidence-based therapies, including Cognitive Behavioral Therapy (CBT), Exposure and Response Prevention (ERP), Behavioral Activation, and Dialectical Behavior Therapy (DBT). His thoughtful and structured approach helps patients feel supported while also empowering them to face difficult emotions and patterns with clarity and courage. He offers a steady, compassionate presence and creates a therapeutic space that is both safe and growth-oriented. Andrew is a trusted colleague, and I refer to him with confidence knowing patients will receive compassionate, high-quality care. He is a true asset to the mental health community in Wisconsin. Maureen B., owner and provider at hope-iatry

Endocrinologist, Dr. Olena Klindukhova, is absolutely wonderful! She took the time to speak with…read moreme, she listened, and she explained in great detail what was going on with my health. She even drew a diagram to help me understand, which I really appreciated. I'm grateful for doctors like her who do not shoo patients out of their office right away. I look forward to seeing Dr. Klindukhova again at my next appointment.

I have a new provider at this location it is continently located off of the highway. Ample parking…read moreand clear signage throughout the building to note which clinic is located where. The staff at the specific clinic I am going to are very nice.