Lab manager ST should retire. No technical experience with instrumentation . Shortage of certified…read moreexperienced staff. i have not seen this anywhere, one of the med tech does only scheduling of the staff only .Not once I seen the person to perform bench work.Waste of money to have employees like this.

I cannot seem to ever get anyone to help me schedule an appointment with a specialist on the phone…read moredespite many frustrating attempts over the last month. I've been told they'll call me back and nobody calls or they put me on hold and nobody ever comes back on the line. So sad.... Either they just dont care about people or they're that understaffed?

I'm sharing this review based solely on my experience with Rosalind Franklin University Health…read moreClinics in North Chicago, not on the quality of medical care (which I never reached due to the intake process). After TRICARE approved a psychiatric referral for my dependent, I called to start the new-patient process. The experience was frustrating from the beginning. The automated phone system sent me through multiple prompts, only for the staff member who answered to ask what I was calling about anyway. I explained that I was calling on behalf of my dependent, who is on the autism spectrum, illiterate, and has an intellectual disability. I also explained that I am currently overseas in Okinawa, Japan and needed assistance completing intake paperwork on his behalf. Instead of offering any accommodation or guidance, the representative repeatedly and dismissively told me to "go to the website." I asked if the forms could be emailed so I could help my dependent complete them. The answer was an immediate and repeated "no." I was told portal access is only available after becoming an established patient--yet portal access is required to become an established patient. No alternative was offered. The tone throughout the call was rushed and dismissive, as though I were an inconvenience. When I expressed my frustration and pointed out the lack of empathy, the representative abruptly ended the call by hanging up. For a healthcare organization that should understand accessibility and special-needs care, this process felt rigid, inaccessible, and uncaring. Based on this experience alone, I would not recommend this clinic to families advocating for dependents with disabilities.

Nothing like coming in to the Dr. office and the receptionist swivels her chair around so her back…read morefaces you. Great customer service with that one . The other two are great . Number three NO GOOD.

Still coming here and still the finest nurses, doctors and general staff around. The management of…read morethis facility has consistently proven to direct the staff in achieving the highest levels of service, everyone and I mean everyone you come in contact with treats you with respect and compassion. Well done everyone!!

To whom it may concern; I have been going to FHCC for @ 2…read moreyears now for a various medical reason. Each Dept. I have had to deal with has been WAY above my expectations. Polite, professional, knowledgeable! Military and civilians working like a well-oiled machine. You people ROCK! Thank you from the bottom of my heart.

Quick, painless blood testread more

Unfortunately, I've needed hospital services several times in the last couple of years...(Spinal…read moreStenosis and major orthopedic pain/dysfunction from arthritis) plus a couple of car wrecks... I've always received excellent, compassionate care as have other family members who required treatment at Condell. I just got out after a 6 day stay for sepsis & extreme dehydration with kidney damage after a spider bite of all things. Not life threatening by any means but kind of a miserable situation all around. (I am not the best patient by any measure) EVERY doctor, nurse, pct, meal service, and cleaning service were amazing. There were a great many folks on 4th fl. West Tower sicker than me, but everyone was attentive, professional, and effective in the performance of their duties. Patrick, Kevin, Etolio, Elba, Alyssia, Carolinia, Zack, and all the other wonderful folks who cared for me whose names (I'm sorry) slip my mind- THANK YOU! If my children needed care, I wouldn't take them anywhere else. You're going to hit some bureaucracy at any institution of this type and size but the staff and quality of care is unmatched in my experience. If necessary, go to Condell secure in the knowledge that you will receive the "Best care anywhere"!

I need a Mammogram. My doctor sent in the orders back in October. Called to make appointment and…read morewas told I needed different orders. My doctor resent the orders in December and again Advocate said they couldn't set the appointment the way they the orders were written. So I gave up. My doctor called me and said they really wanted me to get this done, it was important! By the way I HAVE GOOD INSURANCE!!! So once again I called to make appointment. First I was told I would be required to bring the Written order from my doctor. Then they told me I needed to bring the results of my last mammogram. I told them I did not have them. It's been over 10 years and I couldn't remember where it was done. So they told me they couldn't schedule a mammogram without it. Well you know what ? I've lived this long without a mammogram ! I am a paying customer and if you don't want or need my business that's fine. My doctor sent same exact order to Bright Light Medical Imaging... and guess what... THEY CALLED ME! And as easy as can be I have an appointment with NO ISSUE!

Dr. Brian is fantastic. He gave me such a good eye lift that 2 of my GFs went to him. He's very…read morepersonable and affordable.

Dr Murray is one of the best in the industry- my family and i have been patients with him for…read moreseveral years and have had nothing but amazing experiences in working with him and his staff. Julie his assistant is an absolute angel as well! I would highly recommend working with him and his team for all of your facial and body aesthetic needs - 5 stars

I was visiting my eye doctor and twisted my ankle and fell. I suspected I broke my foot and looked…read morefor a close Urgent Care. I found this one and decided to give it a try. I am glad I did. The staff is extremely friendly and helpful. Everything was done with care and compassion. I was given an excellent explanation of what had happened and that I may need surgery and why. I was given a list of doctors in the area to evaluate my broken bone to see if surgery was necessary. I would highly recommend using this Urgent Care.

So my day started on a bad note, I had some serious tooth pain. I've been down this road before…read more.. I could tell it was infected. I needed some antibiotics ASAP! But, as it goes, I had a busy day. We all want to put ourselves first, but we can't always. So after my day was done I was desperate to see someone and get a prescription. Naturally, most places were closed already. Thankfully, this new place was open, and with the added bonus of a "save your spot" option. I filled out everything online while I headed over. The building is still under some construction, looks like it used to be a bank so they're removing the drive through part, but it's not affecting the business at all. I was greeted and brought in quickly, no wait. I explained my situation and they checked me out. The doctor or nurse or whatever title they have was great! She was friendly, kind, and quickly agreed that I needed some antibiotics as well as something for pain. She also recommended some over the counter options to help me sleep while I waited to get dental care. She put through my prescriptions to my preferred pharmacy right away. I'm really glad this spot was here when I needed them. I'd definitely return for any issue that didn't warrant a trip to the E.R.

I have had the pleasure of being a patient of Phillip Cacioppo, MD and Marge Galloway, NP at USA…read moreVein Clinics, Gurnee. There aren't enough words to express my gratitude to these kind, caring and most importantly, skilled professionals! Getting my veins treated was something I worried about and therefore, put off for years. Not knowing what to expect, they put me at ease immediately and explained in detail what the procedure would entail. I am so grateful that I chose them to help me. Years ago I was briefly treated at another clinic. The experience was so unpleasant and the staff so indifferent, I never went back. I decided to try one more time and went to USA Vein Clinics and I could not be happier with Doctor Cacioppo and Marge! Thank you!

From the owner: Endovenous laser therapy ( evlt), Varithena vein treatment,…read moreUltrasound-guided sclerotherapy, Clariven®, venaseal™, Radiofrequency ablation (RFA), Visual Sclerotherapy.

I passed out at home after being sick for a couple weeks. Was taken to the Vista ER by ambulance,…read moreand the nurses couldn't even start an IV. Granted, I have difficult veins but they're ER nurses!! IVs are something they should be doing every day, ALL day... you would think they'd be pros. The doctor came in (I swear he was drunk) after about an hour and ordered a blood draw, breathing treatment, chest X-ray, and an MRI of my head, because I hit hard when I fell. Tests were done quickly but nurse could barely get blood - then I waited HOURS for results. Except for the breathing treatment and tests, I received no care, at all but was there for 7 hours!!!! I finally told the nurse to get my discharge papers because I was leaving. I can't believe I actually stayed that long! (Possibly drunk?) doctor comes in, says I have bronchitis and maybe pneumonia, and he's going to order antibiotics and cough medicine. That's it. They weren't busy, either. The nurses were standing around talking and only one other person was brought in while I was there. I would never go there again and, if I hadn't been taken in an ambulance, I wouldn't have gone there this time. It's sad because it was a great hospital when it was Victory and is still a nice facility.

They did what was needed to stabilize my parent for transfer and did it well. Staff was kind. But…read moreI feel this hospital is underfunded and on its last legs. Housekeeping was not so great (French fry in the floor of the er room?) Specialists are non existent. (The cafeteria was closed because it was the weekend? We were there for hours without a chance to get something to sustain us.) Place was remarkably empty for a hospital. I think everyone is avoiding it and I tried to but was forced to use it because of severity of my parents' condition. If you have to go, get transferred when you can.

I would give no stars if I could. I went in there yesterday to get my tb test read. I had my…read moreemotional support dog with me and I sat in the corner. The secretary said it was fine. A lady walked in and said , what is this dog in here for. The secretary said , she said it's a service dog. The lady, who must have been a nurse, said where's it's collar. I said it doesn't have a collar and I just need my tb test read. She said I am not doing anything until you put the dog in the car. BTW it is illegal to keep a dog locked in a car. I said I will sit in the car with the dog and you can text me when you can read my arm. She laughed at me and said we don't do that. She said if you walk out this door you will have to come back in and re-register and leave your dog in the car. I put my dog in the car and walked in and said I will not leave my dog in the car and she said , I don't like your attitude and I am not reading your arm. WTH Just ask nicely to come back without the dog and don't give me that attitude lady. My recruiter had to call another location and told them the issue and they took five minutes. This place is unprofessional and a joke they have the worst reputation and I will be reporting this lady to the police for telling me to leave my support dog in the car.

I went for a bladder infection,three days later I was in the hospital, 2 yea4s later they billed m…read moree for uncover charges. I would never go there again.