Dr Ward and his staff are awesome. I have been going to see Dr Ward for many years for many…read moreproblems. He always takes great care of me.

Great service, friendly staff. In and out in a breeze! My concerns were addressed and to the point…read more Would recommend this office to anyone. Thank you Amber and team.

New patient trying to see Dr. Cantrell. Called on Monday. First available was mid-July. Heather…read moresaid we would hear in afternoon. That came and went. We called back. Reply was that the note was sent to the clinic and Heather could do no more than that. We called again on Thursday as diagnosis was torn rotator cuff. Now first available was June 18. The gentleman came back and said he couldn't do that as we spoke to Heather on Monday, but we would hear something. No one has called. Even if someone called and said we haven't heard from clinic, that would be better than no response. Very disappointed. We feel like we are being penalized for being a new patient.

Just made an appointment for my hubby....I had been a patient of Dr. Schrayer last year and was so…read morehappy with him and this organization. Heather was extremely helpful today in getting us set up. Looking forward to another great experience with Dr. Schrayer and his team.

My 1st time to see an orthopedic because of severe knee pain. First thing he says is I need to lose…read moreALOT of weight. He kept repeating that I need to quit eating. The thing is I barely eat and I also have a major thyroid issue and just had a brain tumor taken out. He kept telling me to lose weight and that was most of the problem and then says I have arthritis. He was so rude and hurtful and kept cutting me down as I'm sitting there crying. I'm at 200 so yes I need to lose weight and I'm working on it but to constantly cut down someone, you don't know their life. It was THE worst appointment I have ever had in my life! I for sure will never go back there. Now I have to find a new orthopedic for my arthritis.

The doctor and staff were nice, but the place is so filthy dirty. Big dust piles and spider webs…read moreand the little spiders looks to be on the way. I suggested that they hired a cleaning service and they said they do the cleaning themselves. Well I recommend a cleaning service and an exterminator! Doctors offices should be very clean.

Dr. House has been our go to person for my sons broken femur, my shoulder issues and my husbands…read morehip replacement and shoulder surgery. Couldn't ask for a better Doctor! Highly recommend!!

Does not care about people. Had to see pa heather and dr. Bad experience w both I could not…read morebelieve how l was treated that day. I will never go back.

Great service and friendly staff…read more Check in was fast and easy. Nice reception area. Only waited about 10 min before they took me to X-ray my foot. Waited another 15 minutes for the doctor to come in. Dr. Micah is very friendly and took care of me right away. Great bedside manners! I'll be using them for all my future orthopedic needs.

Very unhappy with the way they handled my cancellation I gave 24 hours but these yahoo's say they…read moreneed 48hrs never heard such a thing like this. On top of that they gave me a hand brace I did not wear and charged me over $100.00 that same brace you get from Amazon for $20.00. Don't be like me and get sucker punched.

My appointment was scheduled for 10:30 AM. I arrived early at 10:15, filled out the (excessive)…read morepaperwork promptly, only to have the front desk attendant comment, "Oh, let me check through this; you finished too quickly." That should've been my first clue that efficiency is not the priority here. I wasn't called back until 11:00 AM... thirty minutes after my scheduled time. Once in the back, they took my blood pressure and told me to wait for an X-ray. I still hadn't seen a provider. I even mentioned that my symptoms had improved significantly, but they insisted on proceeding with the X-ray regardless. Fine. So I waited. And waited. And waited. By 11:30 AM, I had now been in the building for 1 hour and 15 minutes and still had not been seen by anyone to actually address my issue. I stepped out and spoke to the nurse who had taken my blood pressure (she was kind and professional, and honestly the only reason this isn't a 1-star review). I explained the delay, told her I needed to leave, and she offered to try to rush the X-ray process. At that point, I had no confidence it would be handled quickly, or that I'd see the provider anytime soon afterward. It felt like I could be there another hour or two, and I had already wasted enough of my day. I politely declined, asked them to cancel my appointment, and left. To their credit, the staff was understanding and said they wouldn't charge me... we'll see. I'll update this review if that turns out not to be the case. Bottom line: I can't comment on the quality of care because I never got far enough to experience it. What I can say is: if you have an appointment here, bring a charger, a snack, and maybe a blanket. You'll be waiting a while.

From the owner: Meet Dr. Ratner Drew Ratner, MD, MBA, is an orthopedic…read moresurgeon specializing in sports medicine, joint arthroplasty, and fracture care at Texas Bone and Joint in Denton and Lewisville, Texas.  Dr. Ratner grew up in Dallas, Texas, where he attended high school at the Episcopal School of Dallas. After graduation, he attended Northwestern University on a soccer scholarship. While at Northwestern, he was a three-year starter and two-year captain of the soccer team, which finished in the top 25 all three of those years and went to two NCAA Elite Eights during his time there. He graduated in 2008 with a degree in psychology. Then, Dr. Ratner received his medical degree from Texas Tech School of Medicine in Lubbock, Texas. He concomitantly obtained an MBA with a concentration in Health Organization Management from Texas Tech Rawls College of Business.  In 2018, Dr. Ratner completed an orthopedic surgery residency at the Greenville Health System in Greenville, South Carolina. In Greenville, he received extensive training in orthopedic trauma at a busy Level I Trauma Center. He also trained in hip, shoulder, and knee replacement surgery at a total joint center of excellence.  Dr. Ratner also completed sports medicine training, including arthroscopic knee, elbow, and shoulder surgery, at the Steadman Hawkins Clinic of Carolinas and Blue Ridge Orthopedics, where he served as assistant team physician to Dr. Stephen Martin for Clemson University Athletics. Finally, Dr...

The doctor and staff were nice, but the place is so filthy dirty. Big dust piles and spider webs…read moreand the little spiders looks to be on the way. I suggested that they hired a cleaning service and they said they do the cleaning themselves. Well I recommend a cleaning service and an exterminator! Doctors offices should be very clean.