I'm a band teacher in Chico and have always had a good experience at North Woodwinds. They do work well, quickly, and guarantee their work. Congratulations to Ed and Patrick on their retirement. I'll definitely miss having them in town to work on our kids instruments. read more

Ed is completely unprofessional. I can't believe that I was given his name by the Music Connection (who I find very professional and customer friendly) As Ed roughly handled and mutilated our instruments I discussed the prices with him, he adds 25$ on a whim. He was causing the damage as he was considering the cost of repair. Stay away, beware and never hand him an instrument. I regret stepping foot in his shop because he further damaged my instrument. I did not give him my business and that is my only relief. read more

My wife and daughter brought in a couple of clarinets, one that needed no immediate repairs - had one cork that was starting to peel - was playable and Ed ripped two corks off the newer selmer without even asking and was handling it quite rough, then tells us the repair is $175.00 on the new clarinet we just purchased for $200 and my daughter has band-practice the following day and now it's not functional. We didn't even ask him to repair anything, he just started destroying it while inspecting it with his fingernails. My wife and daughter felt assaulted and we will never visit this place again. As my wife was walking out with our now non-functional instruments he had the gall to offer us $50.00 for the old selmer-bundy we had him look at that he also ripped all the remaining cork off off while being inspected. Someone needs to put him out of business. In my book this guy is a criminal and should be treated as such. read more