Never will do business with Northern Awning again. Pete Hendrickson was rude and denied installing the rubber roof that is now leaking, even though we have the receipt from them. He stated that no one working for him even installs rubber roofing, which explains why the roof is now leaking. A roofing contractor who does install rubber roofing came over and went up on the roof. He took photos and stated that the roofing was not properly installed. Pete Hendrickson refused to repair the roof. Apparently, as our contractor told us, Northern Awning and Pete Hendrickson have a bad reputation around town because of this type of behavior and poor quality workmanship. Stay away from them! read more

Skilled workers, friendly & efficient office & estimating staff, competitive price, great job.

Recenly the locking mechanism on my front door failed. I took at crack at fixing it but eventually I admitted I needed an expert. NAW to the rescue. Pete and one of his crack installers nicknamed 'Gadget' showed up lickety split and made the door new again. These guys are good. Many thanks for a job well done! read more

We recently had the worst customer experience ever with Northern Awning in Marquette. Had set a time for them to come measure our windows so we could have screens put on them, and when the day came for the measurements that were scheduled at 10:30 am., we watched as it was almost 11 with no call. At that time I called the office and was informed Peter was running late and would be there in no more than 15 minutes. After waiting another 25 minutes it was time for us to leave as I was afternoon shift and have limited time in the mornings on that shift, but as we're pulling out the driveway he finally shows up. I informed him that we no longer had the time and had to leave and reschedule. His response was to threaten that he was here now and if he left he wasn't going to EVER come back. After some talking with him I came to find out that he wasn't running late as I was told by the office lady, that he didn't even know he had an estimate scheduled. We gave him the benefit of the doubt and let him do the measurements even after his threat, and making us that much later for our errands. So at this point we had dealt with tardiness, being told he was late when he actually was just in his office, and Peter's threat to leave and not come back like all of this was our fault. All of this was quite unprofessional in our minds, so I wrote them an email to explain our disappointment. Then the worst of it all came two days later after with a response to my email from Peter that was the following" "Tom, We are not interested in doing this job. Thanks" Wow! read more