Excellent response and quick service. I had someone here in less than a day after my inquiry. I…read morefound them to be helpful, including showing me how to drain my sprinklers in case of emergency. The repair person, Gary, was friendly, on-time, kept me informed and was fine with my dogs. He left the place clean and also let me know what had caused the leak and how far the drywall in the ceiling was wet (much farther than it looked). I hope I never need them again, but if I do, I will definitely reach out.

They got back to me immediately with advice after I sent a late night message! Extremely helpful…read moreand responsive.

After purchasing my first commercial property I was promptly informed that I needed a thorough fire…read morecode compliance inspection, including auditing all the fire extinguishing equipment and fire suppression systems. A friend recommended Liberty Fire Protection and I was blown away by the professionalism and thorough knowledge of Joe and his friendly staff. I received a detailed report of the inspection results. Since there were a few fire code violations, Liberty Fire Protection was able to make the necessary repairs, retrofits and installations and we were code compliant once again! And Liberty will do my regular inspections going forward, all for less than the other bids I received. Every property owner should schedule and conduct inspections having their commercial fire suppression systems equipment regularly maintained by a licensed professional fire protection service like Liberty Fire Protection.

I have a home fire sprinkler suppression system that had a leak in the ceiling of my garage. I…read morecalled Joseph to explain the problem and provided actual photographs of the issue. I made it crystal clear that this was a RESIDENTIAL application. Joseph indicated no problem, they could absolutely handle it. I made 2 appointments...the first to deactivate the system and to repair the leak, and the second to return 24 hours later to re-activate it. I took 2 days off work, moved several cars so they could have access to the ceiling, and scheduled a contractor to repair the ceiling hole access afterwards. When the day of the appointment rolled around, I received a text from Joseph 15 minutes AFTER the appointed time, saying that they were not coming to do the job. Apparently they were not insured for residential work after all. He did take ownership of the mistake, for which I will give him credit. But if you want a dependable company that does what they say they are going to do....find someone else.

We are happy with their great customer service, great technician since we asked them to take care…read moreof the maintenance of our fire pump, sprinklers, and fire monitoring system.

Luis, Manuel, Alejandro and Jamie were professional, diligent, and pleasant workers. When I had…read morequestions they educated me. I would hire them again.

Brandon is the best. I've been coming here to refill my CO2 tanks. Always a breeze dealing with…read moreeveryone from the shop to the office.

I am so happy that I found this company. They treated me kindly and with respect. They took the…read moretime to educate me and guide me to make the right choices. Also not to mention that they provide exceptional service at an extremely competitive price. They have a good team of employees and run an immaculate business. Thank you River City Fire Equipment.

I called in and spoke with Lisa, who was as much a gem over the phone as she was in person. I was…read moregiven a time frame to drop by with a fire extinguisher that needed an inspection and recertification. When I arrived, the technician completed everything quickly (within 15-20 mins). I paid (about sixty bucks) and was on my way! Excellent customer service, efficient work, and I am glad we chose to stick with the same company that we originally started with, even though it's a bit of a drive for me. I highly recommend them for all your fire extinguisher needs.

Do not use this company! It is on the verge of bankruptcy due to poor managenent. The people I…read moreused to deal with are long gone and many of my colleagues have recently switched to honest, reputable competitors.

Amazing team. They came when they said they will. Produced all the required papers work for the…read morecity. Designed a budget friendly system and deployed it. FYI passed inspection on first try :)

If you are looking for a reliable and professional company look no further. They are awesome to…read morework with and they are able to provide service quickly. I always receive outstanding customer service and will continue to use them as my provider for fire protection

Thank you for all the things that you do for Cal Fire to keep us safe the men and women with Cal…read moreFire outstanding very good Training and very nice people and they do a great great job of keeping our community and our outer area is clean preventing fires from happening thank you thank you thank you

They did the service but failed to issue an invoice. Despite…read moreour repeated request they never gave us an invoice on the scope of their work done. Our employees could not evaulate their work done due to lack of knowledge in fire protection service.

After trying to get hold of this company/Ryan several times using voicemail and text, I've finally…read moregiven up to find someone else to take care of my wife's daycare. We try to do business with local businesses, but CFS Fire Protection was just too busy to talk or contact new clients. This might also be a sign for us that this company is flakey. We took our business elsewhere. Others may have varied experience, but too many red flags for us to even consider AFS Fire Protection for any future contacts.

We called for service on our fire suppression sprinklers. I informed the tech we had a slow leak…read moreand wanted service as soon as possible as we had an appraisal coming up. Tech told me he could be there the same day and I said ok. After work was complete, the tech told me I was being billed for emergency after hours service. I told him I was not informed this would be considered an emergency service and he said since I as a property manager I should have known that. The work was already done so I paid the $800 bill, but I feel I was taken advantage of. I won't be using this company again and I advise to use caution if you decide to use them. If they had communicated properly we would definitely have just waited for service on the next business day, especially for a slow leak, but the option and prices were never disclosed to us.

Great service! I called these guys for an inspection. They were able to schedule quickly.read more