Hired them to install a cable tv line and fix my Ethernet connections. Guy tried to tell me, twice,…read morethat I don't have a cable modem, while the new cable modem I installed myself was sitting in front of both of us, working properly. Consider yourself warned.

Chris and Castle AVI installed our recording studio.He gave us a great price on installing our…read morespeaker system, microphones, and mixing board.Thanks a lot for a great service provided, we will be back to install our projector.Thanks

Coming to the realization that we live in a world where a security camera is necessary was jarring…read more But after our car was broken into, thankfully we had the right people for the job and the entire install experience was awesome! Our tech Scott was courteous, professional, and knowledgeable from the first encounter up through the the final run down after the installation was complete. The Sound Vision certainly lives up to its name. They see the needs their customers have and then soundly fulfill them flawlessly. I highly recommend them for anyone in need of a professional, fast and courteous home electronics install.

Disgusting! The most bizarre experience. Thankfully I am not subscribed to their service…read more I received a phone call from their outbound number (248) 837-4890 , a guy supposedly from "Boynton Fire Safety Service" left a detailed message giving address and the name of account holder on the voicemail alarming that some of their system alert was activated. Unbelievable that you call a wrong number and give that much data to strangers in a voicemail. I called their monitoring line (248) 559-8609 out of goodness of my heart to ask them please reach the person again and the woman on the line was beyond rude, she could not care less, dismissive, bad attitude, never grasping fire safety urgency. "Lady" I did your company a favor by calling back, because was worried about the account holder safety. More instances from outbound number: https://800notes.com/Phone.aspx/1-248-837-4890#google_vignette For owners: your staff need training on privacy, customer service and compassion.

I visited the Southfield Best Buy to pick up an online order and waited at the online pickup…read morecounter while employees at the regular checkout line continued assisting customers there. No one came over to help the online pickup line, even though I was clearly waiting. When I asked the door greeter how the system worked, she explained that checkout employees are supposed to rotate between the regular line and online pickup. That rotation was not happening during my visit. From where I stood, customers in the regular checkout line were consistently prioritized while the online pickup line was not acknowledged. The experience left me feeling overlooked and concerned about fairness in how customers are assisted. Clearer coordination and consistent rotation between lines would make a big difference. Until that process is more consistently managed, I'll likely take my business elsewhere.

PURCHASED 6/13/25 - 1 out of 5 (WORST CUSTOMER SERVICE I HAVE EVER SEEN!!!)…read more I purchased a Samsung 50 inch TV. The TV had some audio issues, so I brought it back to the store to exchange it. After some back and forth, they finally exchanged it for the same model, which was acceptable. I took that TV home and when I took it out of the box, the screen was cracked. I brought it back up to the store the next day and they would not exchange it for another TV or process a refund. The Manager ZACH said because the TV was "physically damaged", they wouldn't do anything. He was very smug and unsimpathetic. I have never had a situation where I purchased a defective item less then 24 hours ago and the store would not take it back. Buyer Beware, I am out $350.. UPDATE - 6/18/25 - 5 out of 5 (GREAT CUSTOMER SERVICE!!) I reached out to Best Buy Customer Service via Twitter on 6/14/25, and was messaging with a person named Ezra. I provided all of the information and they were going to look into it and get back to me. I heard back today and they said to go back up to the store and they would exchange the TV for another one. I met with the Manager BRYCE and he was great, a lot better then the previous Manager I dealt with. I opened the TV at the store, to make sure it was not damaged. I just got home and set it up, everything is fine. Mixed reviews on this whole situation..

Had this company custom install my living room TV and sound system. Consulted me on everything and…read morewas able to meet ALL my wants and need for what I wanted done! TV look great and the wires are very professionally concealed. Best part, the price they charged was fair, I will definitely be using them when I do my network upgrade and the camera and access control system at my business.

This company has amazing pricing and great customer service. I've had great experiences with them…read more They work with you if you budget isn't a lot to make sure you are getting the best possible setup. I would highly recommend using them for all your needs.

Purchased a pair of pre-owned Avalon Eidolon speakers earlier this month. Staff was very helpful…read more Plastic wrapped and then carefully loaded the speakers for me into my Jeep Cherokee for the trip back to Grand Rapids. They look and sound fantastic with my Mark Levinson gear in the Living room. Thank you! Alan Slater in GR

I purchased a pair of certified pre-owned Wilson Sasha speakers from Paragon. They were…read moremeticulously packed and shipped out to my home. Richard came out for professional setup. He was extremely knowledgeable and took his time to achieve the best possible sound in my room. I was floored at how much better the speakers sounded after his consultation. Soundstage is much wider and the bass energy more controlled. Time alignment of highs was improved after he recommended the taller spikes for the upper module. Listening now with a glass of scotch and a big smile on my face.

All good here. Answerd the phone on the first ring and was available the next day…read more Showed up on time with multiple text notifications and install the TV in no time for $165in . Stuck around afterward to make sure everything was working good and the TV was set up properly. Fast friendly great service- don't hesitate to call.

He was very much available. Same day service if needed. Great work in a timely fashion and good…read moreconversation while working. Had good ideas to help owner. I'll refer him every time!

FRAUD. These people are running a fraudulent operation, based on my experience. They sent 1 guy…read moreto wall mount a 75" screen. He destroyed the television (within 5 minutes of arriving, I believe deliberately), took some pictures, described a credible insurance claim process, got a copy of my receipt, and then ghosted. Not one word of follow-up after a week of entreaties. They will not return calls or emails, and neither will their supposed insurance company, Hiscox (check their reviews too, HAHA). I'm out $3K. Don't let this happen to you. Pay for licensed, insured, non-criminal help. DO NOT ENGAGE.

Motown Home Theater did a great job with my install, mounting a large (77") TV with a high end…read moreSanus mount that I provided. They also ran wires through the wall and added a power socket behind the TV as well as running a channel for av cables through the wall with a brush plate cover, which is exactly what I was looking for. The cost was very reasonable for the amount of work and time to do this job correctly.

The guys did a great job mounting a tv over our fireplace. High quality work at a very reasonable…read moreprice. Would definitely recommend.

I had CWC Smart Homes mount a 65" TV above a fireplace for me. The guys were super nice and paid…read moreattention to every last detail. They made sure everything was 100% leveled and centered. Very high quality work! They also wore covers over their shoes and cleaned up all debris. Super, super happy!

Jonathan is a master at his craft. He is passionate about this work and loves what he does which…read morereflects in his work. We have a limestone fireplace and wanted to have our TV and a reclaimed wood mantel installed there. After searching for someone to first install the mantel we found JMO AudioVideo that advertised they could do both which was a huge win for us. We are very happy with the outcome and would recommend his service.

I made a call to Jon just based on a simple Google search. My issue was a security system setup…read more Jon got the equipment I needed in no time and spent the better part of a day installing it. He is extremely knowledgeable, hard working, eager to please, and is totally dedicated to his work and quality. Trust me when I say you will not find anyone in this business who is even close to what I have said about Jon.

This company is incredible. Paul and his crew was very punctual, polite and very professional. His…read moreprice was very reasonable, and cameras worked very well on all angles. Paul and his crew did a incredible job. If you are looking for a very good security camera company, look no further. This company is the real deal.

I highly recommend peekaboo security cameras. The crew of Paul and Jeremy showed up on time focused…read moreand completed the job in a timely manner. They work professional and very nice. In addition I thought and received several quotes to get four cameras installed and let me tell you those quotes were all over the place but when I called peekaboo and told them that I already had my cameras and I wanted them installed the quote that I received almost fell out the chair. I'm very happy with the quote and I'm equally as happy with the job that was done. I ordered two more cameras and I'm going to have them install them next week. If you need security cameras you can buy your own and they'll install them or you can buy cameras from them whichever way you decide to go I guarantee you you'll be happy. Earnestine