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    Northwest Billing

    3.7 (3 reviews)
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    Updated 2 weeks ago

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    Mrs. Clean Coeur d'Alene Cleaning Services

    Mrs. Clean Coeur d'Alene Cleaning Services

    (15 reviews)

    Kareena & Kadin cleaned my house today, and WOW, they djd a great job!! I'm so pleased with how…read moresparkly clean my house is. They were very professional yet friendly and polite, as well as careful with my home. They are a power duo! The customer service was also very good. And best of all, it ended up costing me less than what was originally quoted. I recommend Mrs Clean if you're looking for someone to clean your home.

    was a bit in shock. I asked for a deep cleaning because there were areas in my home (Adolescent…read morekids bedrooms etc) which were pretty bad. However, although they did come and vacuum the major areas, the amount of skipping over stuff was incredible. As I moved room to room, I could see corners filled with dog hair! It was also blatantly obvious that some areas were simply not mopped. I asked for all sheets to be put in the laundry room etc..some of them had been but they also left some piled up on a bed and when I moved them, there was an old plate the kids had left so they never even got near that area. I asked for a couch to be cleaned, cushions vacuumed and moved and cleaned under and that also didn't happen. The couch still had the imprint where my son sat last. Stairs still had dog hair, stuck to the carpet that I literally picked up with my own hand as I walked up the stairs. I don't know if it was just the cleaners or if it's the company. I got the feeling the cleaners were rushing to get to the next job and perhaps they couldn't do a deep cleaning... which is not my fault and not what I asked for... obviously a company should allow for enough time for what a customer is asking for. I could also tell that the cleaners were not given any of the instructions that I had given the main person who came to give me a quote. I'm literally going room to room now cleaning what they should've done. Perhaps the other reviews are good ones from maybe different cleaners I don't know, but this was the worst cleaning service job I have ever encountered. The only reason I gave them two stars is out of fairness because they did pick up some of the dirt and the place wasn't completely left dirty.

    TDS

    TDS

    (73 reviews)

    Poor customer service & always drops internet in the evening, like 7pm and after. Just offered me a…read morefaster speed...which does not make for much help when it drops service or pick it up in our basement.

    I recently switched from Charter/Spectrum to TDS in hopes that I would have positive experience. In…read morethe 3 months that I have been a customer there have been at least 3 outages. The current outage has lasted more than 12 hours. For remote employees this is crippling. Then I try to obtain an update via their chat service and after waiting some 20 minutes for an agent and entering my account information no less than 3 times the agent "Fatuma" loses patience with me because of how long my response took to compose, a total of 3 minutes and they disconnected me from the chat and ended the communication. So I try again and get through only to learn they cannot even tell me an estimated time for restoration let alone the reason for the outage. As a 20 year veteran of building fiber networks for ISP's if I ever gave such a lame excuse to one of my customers they would conclude business with me the next day. Nor would I ever accept that as a reasonable explanation from one of my upstream providers if it was offered. When an upstream provider for TDS has an outage TDS receives compensation for the downtime. Do you know what end customers will receive if TDS or one of their upstream providers fails to meet their service agreement? Nothing. I will be switching providers as soon as possible. When failures happen like this in terrestrial networks it is due to fire, negligence or catastrophic reasons and TDS should be transparent with their customers. This isn't a marine route in the Peugeot Sound with multiple breaks and the marine fiber crews are working night and day in stormy weather to restore service. Perhaps TDS should look at a more robust infrastructure and a network topology that lends itself to redundancy with all of the A-CAM grants funded by American taxpayers, instead of fast tracking poor designs that are prone to failure leaving the very people that not only subscribe to their services, but also helped fund the infrastructure that they rely on for work, business and entertainment

    Northwest Billing - billingservices - Updated May 2026

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