ATTENTION: BUYER BEWARE! In early August, we contacted NorthWest Fence and Contracting and spoke with Mario, the owner. He told us that his company could complete our fence replacement in Tukwila in just 2 days; one day to tear down the old fence and set the posts, and the next day to build our "good neighbor" style fence. We signed a contract and paid 66% up front and were told the job would be started August 30th and completed on August 31st (see below) "On Aug 4, 2018, at 12:04 PM, Mario Lopez mario.northwestfence@gmail.com wrote: Good day, We can schedule you on August 30th it will take 2 days. 1 day for tear down and to set the poles. Next day to install the rails and pickets. The Forman on the job will be Rich Rodriquez. Thank you" The photos below tell the whole, nightmare. We are past the 3 week mark and have had one delay after another. Richard Rodriguez told us just tonight that ours was a "difficult job." As you can see by the photos, our job is actually a very easy job. It is a straight fence. It does not have any curves, twists, turns, slopes, hills or covered bridges! The only difficulties this company has experienced doing our job is of their own making!! The company ordered the wrong style lattice so we were told that we had to wait 4 days for the correct lattice to come in. However, it took approximately 2 weeks for the crew to show up with the correct style lattice. In the meantime our yard was unsecured and looked horrible! Next, the crew they assigned to build our fence did not know what they were doing. We called Richard to come out and inspect our partially built fence because we could tell there were some serious mistakes. After Richard's inspection, he told us, "there were numerous mistakes made and that he would correct them." The next thing we heard is that the person who had made those mistakes in building our fence was no longer working for the company! Richard has been telling us for days that our fence would be completed that day, even as recent as 9:02am this morning! (see below) "From: Richard Rodriguez northwestfencellc@gmail.com Date: Fri, Sep 21, 2018 at 9:02 AM Subject: Fence completion To: onlineprofessor55@gmail.com Fence will be done today" As you can see by the photos, our fence is anything but "done" and Richard never even cared enough to call or email to let us know! We came home from a 7-day vacation today "believing" that our fence would be done as Richard emailed us would be the case. WRONG! If you look closely in the photos, you can see that the top and bottom edges are not even and do not line up with the next panel. We have given this company 3 weeks to get our fence built, and from what we saw tonight, it appears that the entire fence needs to be taken down and rebuilt to get the lines even! We have no choice now but to contact our attorney, Patrick Doyle, at 5:01pm on Monday if our fence is not completed and perfect by 5pm. Many of Tukwila's fences are dilapidated, to say the least! You would think that a fence company would do their best work on our job in order to get high ratings and recommendations in order to get all of the business that Tukwila alone could give them!! Should our fence be completed and perfect by 5pm on Monday, we will change our rating and update our review. read more

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I had them install chain link fence with gates. They should be ashamed of the work and lack of detail they did. Metal ties are falling off. Gates and posts are not straight. Bottom of fence has a 6 inch gap between ground in places. Part of fence is in sections and other part is in roll chain link so it does not match. Uneven tops. Finding fence garbage all around work area. Over poured concrete for posts. Missing post caps. Did not clean up debris from post hole digs. I feel like taking them to small claims court. read more

BEWARE YAKIMA I contacted Northwest Fence and Contracting soon after closing on a new home. Eric Rodriguez contacted be the same day I inquired and soon after I had a quote of 9,723.22 for the cost of materials and labor of a 6' white vinyl privacy fence. We agreed on the time of completion and the cost. Eric stated that he would need the full cost to ensure materials could be purchased and the date of install would be locked in (he explained that they complete work on a first come first serve basis). This was on Monday 4/4/2022. On Friday 4/8/2022 Eric received the bank check from us and let us know work would begin on 5/16/2022. On 5/21/2022 after I sent an email inquiring on why the work had not begun, Eric responded to my email stating that one of his crew members had suddenly passed away. Understandable delay and I was happy to allow him and his employees the time needed to grieve. I only requested a time for the work to begin and end. Eric stated that he was down to one crew and that work would begin on June 6th. Since that time I have sent several emails, left numerous voicemails, with NO RESPONSE from Eric or anyone at Northwest Fencing. As a new home owner and a disabled veteran, I did not have a lot of cash on hand to pay for the fencing but decided to take out a loan. I am now paying for a loan and have no fence and no response from Eric or this business. My only recourse now is to hire an attorney and try to recoup our losses and eventually (hopefully) hire someone to put in a fence for us. I will be sure to post this in as many forums as possible to warn others, especially my community of veterans, of the unethical and immoral, and illegal practices of this business and its owner/management. read more

Northwest fence and Contracting is unprofessional and disorganized at best. They require that materials for the job ($4478) be paid for in advance. Yet 8 months later we have no fence, no materials, and no refund. They no showed-no called the day the job was to begin. They continually ignore our emails, calls and voice mails. We have filed complaints with BBB and state Attorney General's Office and hired an attorney. Buyer beware! read more

I called them on President's Day, the 17th of February for an estimate. They came out the same day at 3PM. They looked at what I wanted done. Eric, the manager came out. He said he'd gave an estimate to me by Wednesday evening the 19th. He'd e-mail me. Ni e-mail. Waited till Thursday the 20th in the evening, cause maybe they got busy. E-mailed Eric. No response by Friday morning the 21st. E-mailed again that afternoon. Today, the 24th, has been 7 days. I'm done with them. I shouldn't be chasing a business to do a job. They should be chasing me to do a job for me and getting my business. They aren't. I would never recommend someone who just blows me off. Irritating. Do not waste your time with them. read more

I had Northwest fencing install fencing to our new home in the fall of 2020. It took them 2 months to complete 110 Lin. Ft of fencing with 2 entry gates and 2 basic car single swing gates. The crew was respectful and I enjoyed getting to know owner, but the product and install lacked detail and quality. The gate posts tops were installed uneven and I had them make level as this was visual from our view windows. The agreement was to install single swing gates for utility equipment and they installed double swing gates. I had them remove and strengthen swing post and install single gates. The finish on most of the hardware wasn't powder coated in black, but galvanized. I came home to see them using a torch to heat galvanized fixtures and then spray paint. They were doing this because cold temperatures had begun. How do you think this finish has lasted? It has flaked off and has become an annual maintenance issue. I called Richard and said I wanted these parts replaced with powder coated and he said he couldn't help me. So, therefore my writing of this review in saying I trusted a Company that hasn't stood by their word to give a quality fence or follow up service to maintain an Integrity company. read more

Someone ran into our gate. We needed it fixed that day. Northwest Fence showed up when they said they would. Even called before they came. Made our gate look good as new and even better. Try and hit it now! read more