I was a previous client of Schwab's and needed monthly statements for my accounts. I called the…read morelocal branch and spoke to Trish. At first, she said that she was too busy to help me because she was in the middle of something. Then when I asked her when she could get back to me, she replied that she doesn't have access to my information. They are only interested in gaining new clients and not serving their current or previous clients. I would look to another investment bank if you are looking for a high touch place to invest your dollars.

I have been a client for approximately 2 years and have had nothing but wonderful service! I think…read morethe staff is amazing and have always bent over backwards to assist me with any questions I have. In addition, I have spoken to the manager on occasion and I find Matt to be a very courteous, knowledgeable and thoughtful person with only the best interests of his clients in mind. I would recommend Charles Schwab to anyone looking for honesty and integrity regarding your financial services.

First off, I have used multiple firms over the years. WG&C was recommended by my law firm as I…read morestarted having multiple issues with my former firm and was getting IRS notices. Josh and Team got my business and personal returns back on track and have been my and my business CPA experts since. I have been working with them now for over 3 years. Highly Recommend and have referred other business's to them as well. Knowledgeable, quick and a great value! True experts here!

Lurrene and her management staff at the CME off 23 and Lewis Center Road are professionals and…read morecourteous in every sense of the word. They staff is very patient and knowledgeable about CME products. They have one me over I am a new member for life. Cedric Daniels

CME online banking system is so derilict in its operation they have failed to pay two bills…read moreresulting in great osses for me and to my credit. I have spent all week collecting details about what really happened only to findit is always an issue about the online bankning. I call repeatedly get sent to a number of the company they hire for online banking to never be able to reach them. I have lost valuable items from my mother due to this. Since she is dead i will never have anything els e now. I am livid and very very sad. AS

Great experience with this State Farm agency. The team is friendly, responsive, and makes…read moreeverything easy to understand. I've worked with Zane, who has been especially helpful, but everyone there is great. Definitely recommend if you're looking for reliable service.

If you are looking for a company to waste your time and money come to First Financial and ask for…read moreBrian Hitchcock. He and his team are very good at engaging you then leaving you without any communication or updates for weeks. No return emails, calls, or texts. The most un professional lenders I have ever worked with. STAY AWAY!!

If you want faultless communication, great rates and the smoothest possible mortgage process, then…read moreask for Kevin Grey, and get ready to have a great experience! Awesome bank with awesome staff. Not sure it gets better than that.

This review is for the Hilliard and Sawmill location. I had my 2021 taxes completed with John…read moreFlanagan at Sawmill - he was super nice and helpful and did a great job. I then had a couple additional issues that were more complex, he referred me to his manager, Li Cheng, who was at the Sawmill location but we met at my scheduled appointment with her at the Hilliard location. She seems to lack self awareness, patience and customer service. I actually remember hearing how she talked to customers at the Sawmill location (aggressive tone, condescending, rude), but I didn't think too much about it and plus didn't realize I would work with her later on. At our appointment, she was asking be so many questions back to back, without looking at any of the papers I brought, told me what I needed to do, asked a lot of condescending questions that lacked constructive detail. Since she didn't ask me a lot of relevant discovery questions nor took the time to ask qualifying questions on my situations, I wasn't sure if her answers were grasping the entire picture. Some questions asked and statements said in a rude manner include: "do you know how to amend your tax return?!" "Did you read the entire letter?" "It says here what they are looking for" "if you call them they'll tell you what they're looking for" (I asked "do you mean they just tell me how much and I pay it?" She then said "no, you have to amend it" ..... I told her that yes, I did read it and.. THIS IS WHY I AM HERE to get your help on amending a tax return that I'm willing to pay $$$$ for. She then said "I'll have to put in your entire tax return" and turned her back to me as if she doesn't want to take the time to do the work. Due to a lack of context in her answers (it was a lot of "THIS needs to be done and THAT".. and then she would follow up with "let me look this up since this is not something I do often"... she then printed several pages of IRS stuff and gave it to me "here read this". I then asked "okay, so I will need to do this myself?"... (it was very confusing what was going on) .. she then rudely and loudly and quickly said "LET ME READ THIS" Lack of clarity and direction and who needs to do what. She was so frantic, rude and dismissive and I tried to give her grace but found we needed to end the conversation because her attitude was not tolerable. I told her she was yelling at me and she began to argue with me that she wasn't. Overall, there is a need for training for managers (Li Cheng is a manager) on better customer service, patience and and understanding that people who seek help at H&R Block likely don't know what they're doing! I would've given five stars to John Flanagan If I only interacted with Li Cheng, this review would have 0 stars. The two interactions averages to this two star review with heavier weight on the rude manager, especially since this has left me with two unresolved issues. I even scheduled the appointment with her several weeks later because she was on vacation to accommodate her. But this then pushes me to need to hurry to make my amendment by the deadline. Not good.

I've been going to this location for years. I have a very basic tax form and this year these guys…read morecharged me over $140 to do my taxes! Shit... I got screwed. Didn't tell me of the increase in cost beforehand. WAY more than last year. It's a joke. I don't think I will be going into any H&R Block office in the future when I can just do this myself. All I have to say is BOOOOOOOO!!!!!!! $148 WTF! That's robbery man.

First let me say this is the 1st time I've had a need to use this type of service. I applied for a…read moreshort term loan thru their online website not knowing about the local storefronts. The online loan did not go smooth due to delays on their end, they also cut the amount I requested in half. I called them on the 3rd business day and they suggested we cancel that transaction and I go to their closest store, which was the east main location. When I walked in the blond lady greeted me immediately and asked how she could help me. I was the only customer at that time. She quickly checked the proofs I brought, fired up about 20 pages for me to sign, approved 25% more $ than the website, and had me walking out the door in less than 20 mins cash in hand. While I was signing there were several customers who came in, she knew every single one of them by name. If I owned a business and needed someone to make my customers know they made the right decision by coming to me this girl would be working beside me and getting paid what she is worth. She is certainly the best "retail" employee I have had the pleasure of doing business with in a very long time. She didn't waste a second of mine, yet didn't rush me which as a new customer I appreciated, these type loans are very expensive and I did compare rates between a few companies. This location also does car title loans. The only negative I ran into is that your payments must be made at that store and in person, no online available. I hope I don't have a need for this type of loan again but if I do and "The Blond" is still in charge I'll drive an hour to give them my business.

New agent for me and I enjoyed working with Ernie. Thank…read moreyou so much. We were able to save on each policy we placed with Nationwide. Support has been great. John, Amy, and Karen are great people to work with as well.

You cant force someone to want to help you. 2 weeks ago I called looking for help. I had already…read morespent the past week trying to figure out which insurance to go with, so making this call meant I made my decision. Ernie wasnt there...a woman took down our info and I told her we were interested in car insurance, renters, and pet insurance for our 4 pets. Clearly understanding how much money we wanted to spend, she called him upon us hanging up and called us right back with a date he was free. My aunt ended up dying the night before our meeting so I pushed the date back 2 days. He was supposed to call us with a time to meet but never did. We called that morning, being very pressed for time being that our car insurance was expiring that same day. He didnt pick up, nor did he call us back. All of my research gone...all of the time I took trying to find the perfect insurance and perfect agent...gone. He called us back 2 days later claiming we were supposed to call him and he had such an attitude like it was our fault he lost the sale! What nerve!! So Ernie, if you read this...you messed up big time!! You lost out on a ton of sales from us and pissed us off enough for me to write this review and tell my whole family. Nice going... I really dont know how you came with such high ratings when we practically had to beg you to meet with us so you could take our money. My mistake. I know now to avoid you and make sure my whole family and all my friends and neighbors know to avoid you.