I like this branch, it is small and compact and you do feel they make the best of the space, but I…read moredon't feel it is cluttered. I really like upstairs, I can whittle away the time in their just by looking at books on travel and spirituality etc. They have provided soft furnishing their its almost meditative up their. I have not bought anything from their yet so I cant comment on customer service. I'm glad their is still a Waterstones not to far from me since they closed the big one in Watford a couple a years ago.

Originally an independent bookshop it was bought out by Otakar's who then sold it to Waterstone's…read more The layout always feels messy to me, as you walk in your ay is obstructed by a series of tables with new books or those which are part of a "three for two" offer. Broadly speaking non fiction is upstairs (some sections here are poorly stocked- I've always found the languages section especially poor). The most positive factor in the store are the staff; this is definitely the store to go to if you are not sure about a title, etc. as they will go out of their way to track down what you are looking for. If however you are buying a best selling book they will usually be much cheaper at Sussex Stationers about 200yards further down the shopping precinct.

Recently moved but just round the corner. Worth a visit and supporting fast ordering service and…read moreplently of offers.

Wonderful, fabulous place, a haven.read more

Cute little bookshop in the village. Super friendly staff who will order whatever you need if it's…read morenot readily available in stock. They have the cutest children's corner and a reading hour for kids. I love to stop here and browse all their cards. You can also find some special gems for gifts such as candles and flower vases, etc.

I adore this bookstore. They have multiple levels and endless novel options. If you don't see what…read moreyou are looking for all the staff can assist in finding it for you. They are super helpful and kind. I was able to snag a novel I was searching for that I couldn't find because it had a different cover than in the US. So happy they helped me find it!

Hatchards is (at least the self-proclaimed) oldest book seller in London. It's a fantastic bookshop…read morewith 4 levels full of books. Perfectly sorted and organized by genre then author and title. There's a lot of great signed and first editions as well. Some rare and hard to find books. Prices are fair, service is friendly, all in all it's one of the nicest bookshops I've ever been in. I picked up some titles I haven't found in shops here in the states, especially those special printings. I requested they stamp my purchases with a shop stamp so I will always remember I bought these titles at the oldest London book shop!