I've lived in Norwood (on and off) for quite a few years. And only once have I made use of the Norwood Town Hall's facilities as a council service - more frequently my experience has been retail in nature.
I visited the customer service section once, for on street parking permits. And my albeit brief encounter was A-ok: friendly staff, easy process. I had pictured it kind of like "Parks and Recreation" but it wasn't really...but I can't hold that against it.
More often though, I've visited the Hall for the regular sample and designer clearance sales. (I think this says more about me than the Norwood Council though). Every so often designers will hold their sales in the huge old concert hall you enter via the side. It's a perfect venue for it, with a huge space for the racks and racks of clothing, makeshift change rooms (warning: you will get partially undressed in front of a bunch of other girls) and registers.
The interior is as old school as the iconic exterior suggests: it's a lovely building and addition to the local flavour. read more